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Review Of Aura440123401234

Janakpuri, Delhi | 1.8 km drive to Janakpuri East Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    155 Ratings, 67 Reviews

    excellent
    19%
    very good
    23%
    average
    18%
    poor
    15%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 5
    • 4
    • 1
    • 4
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.6
    • Food3.4
    • Value For Money3.2
    • Facilities2.6
    • Security4.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the good location and polite staff at the property, noting clean rooms and prompt room service. However, cleanliness issues persist, with many mentioning unkempt bathrooms and inadequate facilities. Some faced challenges like malfunctioning AC and lack of basic amenities. While certain visitors enjoyed their stay, others found the overall experience disappointing, highlighting inconsistent service quality.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nahid r.

    Staff and managers were very rude rooms were not clean well Maintained not recommended at all

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Mod

    4.0

    Good Stay

    sampurna n.family

    Reception response is great and boy staffs are very polite and good .but issues is only lady one lady sitting in Reception she is very rude Reception response is great and boy staffs are very polite and good .but issues is only lady one lady sitting in Reception she is very rude.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Mod

    4.0

    Good Stay

    sanjay b.

    The location of the hotel is good & easy to locate. Hotel room is neat, clean and spacious. AC, TV is working fine. Reception desk employee is nice and very courteous. Did not had food so cannot comment on that.

    Travel Month: Jun 2025

    Room: Mod

    2.0

    Poor Stay

    pooja n.

    The AC in the room was not working properly Firstly the remote was not there in the room, we had to call the reception and ask for it In the delhi summers this is not treated as a good gesture for the guests

    Travel Month: May 2025

    Room: Mod

    1.0

    Terrible Stay

    lalit y.

    I stay there only on 18th night because condition of room including toilet was horrible. So many cockroaches are there. Bedsheet, towels etc. were not wash properly. Please returned my balance amount if possible after your deduction.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Mod

    5.0

    Comfortable

    nikhil c.family

    It was very comfortable stay good room but we did liked the visitors policy because we had a wedding in delhi and my family staying in other place they want to spend some time with us but the staff was not allowed us to the room that was very disappointing we stayed in many hotels but they allowed rest was okk

    Travel Month: Feb 2025

    Room: Mod

    1.0

    Terrible Stay

    sanjay k.loyalty-icon

    Bathroom not clean bed not at-all comfortable dirty room unpleasant smell dirty bed sheets no service. As u can see how dirty the room

    Travel Month: Feb 2025

    Room: Mod

    2.0

    Poor Stay

    prayag w.loyalty-icon

    The hotel stay was horrible. The charges and facility or infra structure was not good. Rooms are old type with smell in it. Rooms are very small

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Mod

    2.0

    Not recommended..

    rakesh k.loyalty-iconbusiness

    Except location, nothing good. Room is not worthful as per tariff charged. No amenities in the room. Service is also pathetic.

    Travel Month: Dec 2024

    Room: Mod

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    1.0

    Terrible Stay

    pankaj j.

    It’s completely terrible

    Travel Month: Oct 2024

    Room: Mod

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    3.0

    Average Stay

    aayushi t.loyalty-iconcouple

    As much as they focus on the look of the building from outside, and the ambience, they must start focusing on cleanliness. The bed linens were not clean, had multiple spots, need to be changed. The washroom wasn't clean, there were water marks on the mirrors and yellowish marks in the pot. No towels/ toiletries provided. No glasses in the room. Everything one has to ask for. The staff was courteous and prompt. So service was not an issue. Not worth the price

    Travel Month: Oct 2024

    Room: Mod

    1.0

    Terrible

    s.group

    Room was not neat and washroom is not clean next time will not recommend this hotel. Poor room no lock

    Travel Month: Sep 2024

    Room: Mod

    1.0

    Worst hotel

    rajwinder b.business

    Very poor experiance. Room was like hostel. No towel n tissue paper provided. Very poor room service n even they asked me to get plates from kitchen urself. Even at night somebody knock at your door n disturbs your sleep n no action taken by hotel.

    Travel Month: Aug 2024

    Room: Mod

    • user photos
    • user photos
    5.0

    Excellent stay

    vikas k.couple

    Excellent stay and smooth experience. Staff was very polite and service was very good and food was good

    Travel Month: Jul 2024

    Room: Mod

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    • user photos
    • user photos
    1.0

    Terrible Stay

    mayur r.group

    This hotel very poor look like road side hotel 300 to 500 chargers room condition very poor no one stay like this pls don't recommend anyone i have vrdio inside bed blood stain thair is used condom try to check or inspect your make my trip team

    Travel Month: Jun 2024

    Room: Mod

    1.0

    Air conditioner was not working.

    jaswant k.business

    I came only for 3 hours and air conditioner was not working so couldn’t sleep. It was a very bad experience with this hotel.

    Travel Month: May 2024

    Room: Mod

    4.0

    Good stay

    sunil b.loyalty-iconcouple

    It was comfortable stay and very near to janakpur west metro station. Rooms were clean and staff was very friendly.

    Travel Month: Apr 2024

    Room: Mod

    1.0

    Terrible Stay

    shiva k.loyalty-iconsolo

    I stayed for 2 nights. Worst rooms, very dusty, teared bed sheets with dirty smell. Staff don't cooperate. F9t anything if we call 4 times there will be one person yo come and listen and go. Receptionist on my last day while checkout is really arrogant, it was something like she had given room at free of cost. There is no match with photos in google and displayed online. There is no such place which satisfies a customer in hotel.

    Travel Month: Mar 2024

    Room: Mod

    1.0

    Very poor

    deepak k.business

    There was no water in the room, no towel in the room, even room was not properly cleaned, water came after multiple reminder, overall stay was very poor.

    Travel Month: Feb 2024

    Room: Mod

    3.0

    Okie exprience

    mibin b.family

    It was okie but internet codes use to get expire which was little annoying but overall it was fine to stay with no disturbance

    Travel Month: Feb 2024 (5-Night Stay)

    Room: Mod

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