Currency
INR
You are booking hotel for more than 30 days
Salt Lake City, Kolkata | 9.6 km drive to Netaji Subhash Chandra Bose Airport
54 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
Guests appreciate the property's clean and comfortable rooms and the friendly behavior of the staff. The location is a big plus, being near parks, shops, and metro stations, making it convenient for exploring the area. While some mention basic amenities and occasional service issues, the overall atmosphere is welcoming. Value for money is acknowledged, making it a decent choice for budget travelers.
Sort by:
Good Stay
The room was simple but very clean. Definitely recommend the place for the amount of room rent. Caretaker are also friendly and simple. I will book the place again, next time.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Tue Oct 28 13:03:20 IST 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We’re glad you enjoyed the clean room and friendly service. Your recommendation means a lot to us. We’ll be happy to welcome you again on your next visit! Warm regards, Team Smart Stay by Brill Rooms.
Worst experience
Property miss identified with another property in the same location as brillrooms. No drinking water, geyser not working, unclean room. Property was not identified by any person in that location
Room: Deluxe Room with Balcony
SmartStay by Brill Rooms Near HSBC salt lake has replied on Tue Oct 28 13:04:51 IST 2025
Dear Valued Guest, We sincerely regret the inconvenience you experienced. It seems there was a misunderstanding with the property identification, and we’re truly sorry for the confusion. Your feedback about room cleanliness and amenities has been noted, and our team is already addressing these issues to prevent recurrence. We hope to serve you better in the future. Warm regards, Team Brill Rooms.
Poor Stay
no food available...room is very poor... service is avarage.....cool water not available..but staff behaviour good. my all fnd 1st come hotel cheak room ..then pay... before not payment.
Room: Deluxe Room with Balcony
SmartStay by Brill Rooms Near HSBC salt lake has replied on Sun Oct 05 12:42:25 IST 2025
Dear Valued Guest, Thank you for sharing your feedback. We’re sorry to know that your experience did not meet expectations. We’ve noted your concerns regarding food availability, room quality, and basic amenities, and we’ll ensure these are addressed immediately. We do, however, appreciate your kind words about our staff’s behavior. Your feedback helps us improve, and we hope to offer you a much better experience on your next visit. Regards, Brill rooms team.
Excellent Stay
Excellent 👌
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake
Thank you so much 😊. Regards, Brill rooms team.
Terrible Stay
Everything was terrible the location led me to another far away location . During the check in when after finally arriving they couldn't get my details till checking deeply taking 30 min . They didn't have any towel in the washroom and when I asked for one it was dirty. The wc ws dirty. The ac was not cooling properly making me feel hot.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Sun Oct 05 12:44:10 IST 2025
Dear Valued Guest, We’re truly sorry to hear about your disappointing experience. This is certainly not the standard of service we aim to provide. We sincerely apologize for the inconvenience caused by the room condition, amenities, and check-in delay. Your feedback has been shared with our team for immediate corrective action to ensure better service and comfort for future guests. We appreciate your honest review and hope you’ll give us another chance to serve you better. Regards, Brill rooms team.
Terrible Stay
It was pathetic. Absolutely pathetic. I had selected Deluxe Room with a Balcony. I booked the room for 19th September,2025.I even called them on the 18th asking if that room was available. They said yes,it would be no problem. But on 19th when I arrived,the room was changed to just a Deluxe room. They kept saying the balcony room was not booked but i know what i booked. Either they ask for more money or they just provide you with the worse dingy room. You should get that checked out. Absolutely abysmal.pathetic service.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Mon Sep 22 18:52:14 IST 2025
Dear Valued Guest, We sincerely apologize for the inconvenience and disappointment you faced during your stay. We regret that the room you had booked was not provided as per your expectation and assure you that this does not reflect our standard of service. Your concerns regarding room allocation and service have been noted, and we will thoroughly review this with our team to ensure such experiences do not occur again. We truly value your feedback and hope you may allow us another chance in the future to serve you better. Regards, Brill rooms team.
Great Room & Service...
The room was neat & clean. And the staffs were quite cooperative... Overall a good stay.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake
Dear PATRA, Thank you for sharing your experience. We’re glad to know you found the room clean and our staff cooperative. Happy to hear your stay was a good one, and we look forward to welcoming you again soon! 🌟 Regards, Brill rooms team.
Average Stay
The property was average, i booked a room with breakfast but they gave one cake and 2 bananas for breakfast which was terrible and the room door had no lock but the property was pretty average clean.
Room: Deluxe Rooms with Bathtub
SmartStay by Brill Rooms Near HSBC salt lake
Dear SARKAR, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not fully meet your expectations. We sincerely apologize for the inconvenience regarding the breakfast and the room door lock — this is certainly not the standard we aim to provide. Your comments have been shared with our team, and we are already working on improvements to ensure a better experience for future guests. On a positive note, we're glad you found the property to be clean. We truly appreciate your feedback as it helps us grow and serve our guests better. Thank you again, and we hope to have the opportunity to welcome you back with an improved experience. Best regards, Brill Rooms Team.
Good Stay
The room was good and comfortable. Hot water was available, ac requires repair. TV wasn't provided in the room as mentioned in the itinerary. Overall a good experience.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake
Dear JAIN, Thank you for your kind feedback. We're glad to hear that you found the room comfortable and appreciated the availability of hot water. We apologize for the inconvenience caused by the AC and the missing TV — this is not the experience we aim to provide, and we’ll be looking into both issues to ensure they are resolved promptly. We’re happy to know that overall, you had a good stay, and we truly appreciate your valuable input. We hope to welcome you again soon with an even better experience. Best regards, Brill Rooms Team.
Superb
This place is really nice as it’s just opposite to CJ park .The staffs are courteous and friendly .Just Incas you are late at night make sure to take the phone number of the Front office staff .
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake
Dear Pattnaik, Thank you for your kind words and for highlighting our convenient location near CJ Park. We're especially pleased to hear that you found our staff courteous and friendly — your appreciation means a lot to us. Thank you also for the helpful tip for future guests. We’ll make sure to remind our team to provide contact details proactively for late check-ins or returns. We look forward to welcoming you back again soon! Warm regards, Brill Rooms Team.
Excellent Stay
Good location , good staffs , reasonable rates with good environment
Room: Deluxe Room with Balcony
SmartStay by Brill Rooms Near HSBC salt lake has replied on Thu Sep 11 09:20:33 IST 2025
Dear Singh, Thank you for your kind feedback! We're glad you enjoyed our location, staff service, and the overall environment. It's always rewarding to know our guests find value in their stay. We hope to welcome you back again soon! Best regards, Brill Rooms Team.
nice hote
nice location, value for money
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Sun Aug 31 15:48:45 IST 2025
Dear Gorain, "Thank you! We’re glad you appreciated the location and felt it was worth the value. We hope to welcome you back again soon!" Regards, Brill Rooms Team.
Poor experience
Room was not clean, bathroom was dirty non functional flush. Don't book the hotel as it is completely opposite from what is shown in the picture.
Room: Deluxe Rooms with Bathtub
SmartStay by Brill Rooms Near HSBC salt lake has replied on Sat Aug 30 10:56:30 IST 2025
Dear KUMAR, We’re truly sorry to hear about your experience. Cleanliness and proper maintenance are very important to us, and we regret that we fell short during your stay. Your feedback has been shared with our housekeeping and maintenance team to ensure such issues are resolved immediately. We sincerely apologize for the inconvenience caused and assure you we are working to improve. Warm Regards, Brill rooms team.
Good Stay
Building is located at a peaceful location, right infront of a park. I booked a room with balcony which has good view, lighting and ventilation
Room: Deluxe Room with Balcony
SmartStay by Brill Rooms Near HSBC salt lake has replied on Thu Aug 28 20:49:34 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to know you enjoyed the peaceful location, the balcony view, and the overall comfort of your stay. We’d be happy to welcome you again soon. Regards, Brill rooms team.
Excellent Stay
stay is really comfortable and especially location is quiet and calm.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Thu Aug 28 20:50:39 IST 2025
Dear Valued Guest, Thank you for your kind words! We’re glad you found the stay comfortable and enjoyed the quiet, calm location. Looking forward to hosting you again! Regards, Brill rooms team.
Good Stay
The place is nice. it's clean and well maintained.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Thu Aug 28 20:53:07 IST 2025
Dear Valued Guest, Thank you for your kind words! We’re glad you liked the cleanliness and maintenance of our place. Looking forward to hosting you again soon. Regards, Brill rooms team.
Excellent Stay
This property is very good and well condition also the room is very good and bathroom so clean and I mostly like staff behaviour is very good 😊 I am very happy with their behaviour 😊
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Sun Aug 17 07:57:14 IST 2025
Dear SINGHA, Thank you for sharing your wonderful feedback. We’re delighted to know you found the property well-maintained, the rooms and bathrooms clean, and our staff’s behavior up to your expectations. Your satisfaction is our biggest reward, and we look forward to welcoming you again soon. Regards, Brill rooms team.
Good Stay
The location is quite good and calm. They provide a morning breakfast, if opted. They will supply lunch and dinner too, only if you ask. but they do not have an inhouse kitchen I guess. The amenities were pretty basic, as you will find in a room which charges 700 to 1000 per day. The staff are helpful, mostly the service boy
Room: Deluxe Room with Balcony
SmartStay by Brill Rooms Near HSBC salt lake has replied on Sun Aug 17 07:58:24 IST 2025
Dear PRADHAN, Thank you for taking the time to share your experience. We’re glad you appreciated our calm location, helpful staff, and the meal options provided during your stay. We’ve noted your feedback regarding amenities and food facilities, and this will help us improve further. Looking forward to hosting you again. Regards, Brill rooms team.
Terrible Stay
Wee booked for balcony and now they are saying we are full make mytrip didnot inform them. There is no wifi connection stabel no curtains in balcony door. Loss of time and money bad reviews for make my trip
Room: Deluxe Room with Balcony
SmartStay by Brill Rooms Near HSBC salt lake has replied on Mon Aug 18 06:32:45 IST 2025
Dear WAHID, We’re very sorry to hear about the inconvenience you faced with the balcony booking, Wi-Fi, and room facilities. We will immediately coordinate with MakeMyTrip to ensure better communication in the future. Your feedback is valuable, and we’ll work on improving these areas to serve you better. Regards, Brill rooms team.
Superb
The hospitality was outstanding, the rooms were spotless and comfortable, and the overall atmosphere was very welcoming. Every detail was thoughtfully taken care of. Highly recommended.
Room: Deluxe Rooms
SmartStay by Brill Rooms Near HSBC salt lake has replied on Fri Aug 01 13:00:14 IST 2025
Dear Ananda, Thank you for your kind words and for taking the time to share your experience. We're delighted to know that you appreciated our hospitality, clean and comfortable rooms, and welcoming atmosphere. Your recommendation truly means a lot to us. We look forward to hosting you again soon! Warm regards, Brill rooms team.
Deshbandhu Nagar
Ballygunge
New Town
Alipore
In Diamond Harbour
Kankurgachi
Raypur
Uluberia
Orphuli
Dulki
Bantala
Bankra
Roychak
Dhulagori
Shibpur
Bansberia
Hussainpur
Salt Lake City
Salt Lake City
Beniapukur
Kaikhali
New Town
New Town
Ballygunge
Rajarhat
Gariahat
Salt Lake City
New Market Area
Tollygunge
Kamardanga
Metiabruz
Kolkata
Gariahat
New Market Area
Elgin
Netaji Nagar
Hussainpur
Elgin
Salt Lake City
Salt Lake City
New Market Area
Natagarh
Salt Lake City
New Town
Rajarhat
Ganguly Bagan
