Hotel Esteem

One of the best hotels in Kolkata. Staying at this hotel since 2014 and I am privileged to write this that this hotel never disappoints me. The staff and the reception employees are so humble and generous. Complete family hotel. But yes with pros it has cons too. It needs to renovate its rooms, washrooms and lobby area. They don't provide any toiletries apart from shampoo sachet and small hand soap neither they provide room slippers and complementary water bottles. This things can be easily fixed which I believe they will update it soon. in terms kf hospitality, location, safety , parking and food its a 10 on 10 but in terms of interior its around 5 on 10 as per present day. Rest the hotel is completely warm welcoming with staffs a smile on their face.

Room was ok and well cleaned...Service was also good.Food was also nice....

pretty good place, clean rooms, food is affordable, price is mostly reasonable.

What about this?

5

Nice hotel... can go for its location is good food is above average..... The rooms are clean and Hygienic

I requested for a date change with make my trip customer care, they didn't help. I have not traveled. money waste

I stay for 3 nights as solo occupant for a office job. Location nice and calm..foods good..staff behavior good..easy check in and out..good food available nearby as well I enjoyed my stay

Terrible stay, everything is bad. Small rooms, rude behaviour & breakfast is worst. they didn't give minimum basic amenities.

dirtiest room i ever had... its full of dust... no towel and no soap and shampoo and i had to ask to get it and also i want to chnge my room but other room was also same... full of dust on curtains and bed... when i told them they send their staff with a colin and a towel to get it cleaned.. but how can we expect that the staff will clean and after that all the bed will be in that dirty too.. so just spent the night... its like i had pay so i have to stay... no refund policy

The stay was not good, the rooms were not clean

AWESOME PROPERTY. CENTER OF THE CITY. COOPERATIVE STAFF. STAYING HERE IS APPROACHABLE AND TAXI OF ANY AREA CAN BE TAKEN FROM HERE. I LOVED MY STAY.

Excellent service and very supportive staffs.

Excellent and helpful service 24x7. Room was quite cramped with little space. It was also hard to find but the staff guided very well.

Stinking linens. Highly unprofessional staff. Definitely not for business stay. I had to waste 1hr to re clean the room specially the linens. It was not unchanged and had all marks of last user. Was a yuck feeling

Fast and furious trip advance arrival. Weldone team and cruise members

All service provider is good but only there is problem in parking of lmv during the stay in the hotel. While i visit the hotel and ask me to park on road.

Good for stay, location of the hotel is also good and the behaviour of the staff is good buffe breakfast is good

The experience was really bad and pathetic. They did not clean the room and did not provide the soap, towel, water and tea maker. The room is smelling bad.

Hopeless, reception staff big liers, service terrible, vl never ever stay and vl never recommend to anyone