I booked stay for four days(3 people in group), but when entered the hostel (around 4-5 PM) , it was smelling full of cigarettes smoke, no proper ventilation. We had no option to stay somewhere else for first night but just next morning , we booked room at new place and left the hostel early 6 am . Every minute was haunting us, we were checking time again and again to book cab but the facility starts at 6 or 7. It was very terrible, would not recommend anyone to waste their money because all the reviews are fake and done by the hostel themselves. Even the receptionist was very rude and didnot help us for refund . Even we make calls several times on makemytrip and they had done nothing till now. It was very very terrible experience.
Shiv Shakti Hostel | Rooms & Dorms has replied on Tue Oct 14 11:41:23 IST 2025
Dear Sumanjeet,
Thank you for sharing your experience. We're truly sorry to hear about the issues you faced during your stay, particularly regarding the air quality and the service provided. This is not the level of comfort or support we aim to deliver. Your feedback is important, and we will ensure it is shared with the relevant team so that improvements can be made. We understand how frustrating this situation was for you, and we appreciate your input.