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You are booking hotel for more than 30 days

Review Of Shalimar Residency

Valanjambalam, Cochin | 4 minutes walk to Ernakulam South Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    1179 Ratings, 570 Reviews

    excellent
    27%
    very good
    35%
    average
    19%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 3
    • 4
    • 4
    • 4
    • 1
    • 4
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Room3.9
    • Value For Money3.9
    • Food2.6
    • Security4.0
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    Reviews Summary

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    This property is conveniently located just a short walk from Ernakulam South railway station, making it perfect for travelers. Guests have mentioned the spacious rooms and generally clean facilities, although some cleanliness issues persist in certain areas. The staff is noted to be friendly and accommodating, but service can be inconsistent, especially regarding requests for basic amenities like hot water, which is available only during specific hours. Overall, it's considered a decent budget option for short stays.

    Sort by:

    Positive first
    1.0

    Do not recommend

    niyas a.business

    I had a disappointing stay. There was no bottled water provided and the overall hygiene was poor, the room was dusty and not properly cleaned. Basic amenities like soap and towels were not placed in the room, and I had to call and request them. The room service was very poor and far below expectations. Overall, I would not recommend this place to others.

    Travel Month: Aug 2025

    Room: Non AC Double Room

    5.0

    Excellent Stay

    tharun.

    The stay was so nice. Located near the railway station and all main areas.

    Travel Month: Aug 2025

    Room: AC Double Room

    4.0

    good , still required some improvement

    ajith k.family with 2 kids

    Good , but water heater not Working. Need some improvement in interior. Good for family stay

    Travel Month: Aug 2025

    Room: AC Double Room

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    4.0

    Good Stay

    josephine e.family

    The floor of the room and bathroom weren't clean properly. No complementary water provided but the hotel was near to the railway station and metro station and calm environment , actually the room were very affordable. Apart from the cleanliness, everything is good The floor of the room and bathroom weren't clean properly. No complementary water provided but the hotel was near to the railway station and metro station and calm environment , actually the room were very affordable. Apart from the cleanliness, everything is good

    Travel Month: Jul 2025

    Room: AC Double Room

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    3.0

    Average Stay

    sajit s.family

    TV small, blanket not clean, wash room tap small not easy to get water, no dust bin politin, no filter water bottle,. Need to improve standard TV small, blanket not clean, wash room tap small not easy to get water, no dust bin politin, no filter water bottle,. Need to improve standards

    Travel Month: Jul 2025

    Room: AC Double Room

    Shalimar Residency has replied on Wed Jul 16 22:23:27 IST 2025

    Thank you for taking the time to share your feedback. We truly regret the inconvenience you experienced during your stay. Your concerns regarding the TV size, cleanliness of the blanket, washroom tap, absence of a dustbin lining, and drinking water have been noted seriously. We are continuously working to improve our standards and your suggestions will help us serve our guests better in the future. We hope you will give us another chance to provide you with a more comfortable and pleasant stay.

    4.0

    Good Stay

    samad s.

    The room was very clean and neat and arranged everything in order. The blanket given was also good and soap was given

    Travel Month: Jun 2025

    Room: Non AC Double Room

    Shalimar Residency

    Thank you so much for your kind review! We’re glad to hear you found the room neat and clean, and that everything was arranged to your satisfaction. It's also great to know you were comfortable with the blanket provided. We look forward to welcoming you again soon! 🌟

    3.0

    Average Stay

    abhishek p.solo

    We booked 2 rooms. Though the rooms were good, the washroom on one room was broken.

    Travel Month: Jun 2025

    Room: AC Double Room

    Shalimar Residency has replied on Thu Jul 03 18:52:53 IST 2025

    Thank you for your feedback. We're glad to hear you liked the room. However, we're sorry to learn that one of the bathrooms was not in proper condition during your stay. We sincerely apologize for the inconvenience caused and will ensure that the issue is fixed immediately. We appreciate you bringing this to our attention and hope to welcome you again for a better experience.

    4.0

    Centrally located hotel with good staff but restaurant is not available

    shoaib k.family with 2 kids

    Property location is excellent near Railway station but restaurent is not available at hotel. Staff is good and polite.

    Travel Month: Jun 2025

    Room: AC Double Room

    1.0

    Bad service

    family with 1 kid

    Bad service by the hotel. No hot water. Rooms are not cleaned. No blanket kept and drinking water not available

    Travel Month: Jun 2025

    Room: AC Double Room

    Shalimar Residency has replied on Mon Jun 30 23:12:08 IST 2025

    Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the inconvenience caused. We take your comments seriously and will be addressing this with our team to ensure better service in the future. We hope you’ll consider giving us another chance to provide you with the quality experience you deserve.

    5.0

    Excellent Stay

    rajdeep k.family

    nice and clean hotel parking available, location is easy accessible... staff is cooperative.

    Travel Month: Jun 2025

    Room: AC Double Room

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    Shalimar Residency has replied on Wed Jul 02 13:53:56 IST 2025

    Thank you for taking the time to share your feedback. We're delighted to hear that you found our hotel nice and clean, appreciated the available parking, and enjoyed our easily accessible location. It's also wonderful to know our team made a positive impression with their cooperative service. We truly value your kind words and look forward to welcoming you back for another comfortable stay.

    3.0

    Just verage.

    ajay s.solo

    An average staying experience near South Railway Station. Walkable distance from Railway station.

    Travel Month: May 2025

    Room: Non AC Double Room

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    Shalimar Residency has replied on Wed Jul 02 13:57:06 IST 2025

    Thank you for taking the time to share your feedback. We're glad to hear you found our location convenient and within walking distance from Ernakulam South Railway Station. We value your input and will continue working to improve the overall guest experience. We hope to have the opportunity to welcome you again for an even better stay.

    1.0

    not good service

    jasmeet s.family

    Blanket was not given, no response at all from the reception, very bad staffs , only good thing is we can check in any time , but don’t go late night coz they lock the reception doors and they don’t even respond to call

    Travel Month: May 2025

    Room: AC Double Room

    3.0

    Average Stay

    elsa j.

    They offering complimentary water boltle but not give. They offering morning tea but not give

    Travel Month: May 2025

    Room: Non AC Double Room

    4.0

    Good Stay

    anandu m.group

    The rooms were spacious and spotless, with great décor and crisp bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble

    Travel Month: May 2025 (3-Night Stay)

    Room: Non AC Double Room

    5.0

    good good good good good good good good good goodgood good good good goodgood good good good goodgood good good good good

    abhishek b.solo

    good

    Travel Month: Apr 2025

    Room: Non AC Double Room

    1.0

    Terrible Stay

    yogesh.

    Experience was worst , no AC working , bad service, bugs on bed and unwashed bedsheets, no running water , no pillow , room size was very small , not matching as shown in pictures, deeply disappointed with hotel and make my trip listing such disgusting hotels on their app

    Travel Month: May 2025

    Room: AC Double Room

    2.0

    Poor Stay

    sreeram m.family

    Its more like a hotel where you just come keep your luggage, take a shower and go. While thr rent is 1K+ the cleanliness makes it worth less than 600. The buckets are unclean, the floors are unclean, bed spread has stains, and the toilet light blew off in an hour.

    Travel Month: May 2025

    Room: AC Double Room

    2.0

    Worst wxperience

    business

    The room and the surrounding s very dirty and they the bed and the pillow actually in brown color it

    Travel Month: Apr 2025

    Room: Non AC Double Room

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    5.0

    Excellent Stay

    roshan k.group

    good for our family and group clean room and best staff response and checking and check out timing the best hotel

    Travel Month: Apr 2025

    Room: Non AC Double Room

    5.0

    Fantastic affordable stay.

    siddharth g.couple

    Loved the stay. Very spacious hotel. Nice and clean rooms and very good service. Especially, the receptionist was very helpful and friendly. Thank you.

    Travel Month: Mar 2025

    Room: AC Double Room

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