The property is conveniently located just a short walk from Chennai Central Railway Station, making it ideal for transit travelers. Guests noted that the staff is generally helpful and friendly. However, several reviews highlighted issues with cleanliness, such as unclean linens and pest problems. Room sizes are often described as cramped, particularly for more than two guests. While the price point is appealing, there's a lack of in-house dining options, necessitating reliance on nearby eateries.