The place was alright, they don't have wifi even though the listing specifies 'free wifi'. We were told there were no dustbins for 2 out of 4 days of our stay, and the same when we asked for 2 towels, they mentioned they provide only 1. I wouldn't recommend this stay.
Pine Forest View Ooty by VOYE HOMES
Dear Vedika,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience caused during your stay. The Wi-Fi was unfortunately down due to a technical issue during those days, and we sincerely apologize for the trouble it caused.
We also regret the inconvenience regarding towels and dustbins — this is not the experience we strive to provide. Your feedback has been shared with the property team to ensure immediate corrective action and improved guest experience moving forward.
We truly appreciate you taking the time to share your thoughts and hope you’ll give us another chance to serve you better in the future.
Warm regards,
Sruthi Sachin