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Review Of Novotel Kolkata Residences

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    19 Ratings

    excellent
    63%
    very good
    16%
    average
    11%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 1
    • 5
    • 4

    Rating Categories

    • Value For Money4.7
    • Food4.5
    • Security4.6
    • Facilities4.3
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    Reviews Summary

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    The property is a great blend of luxury and comfort, boasting cozy rooms and modern amenities. Guests appreciate the peaceful location that’s easily accessible to tourist spots. The staff is friendly and supportive, adding to the pleasant experience. The food is well-liked, with good variety and taste, making it a value-for-money stay.

    2.0

    Example of worst experience

    sandip n.loyalty-iconcouple

    They don't have staff to serve you. You have to carry your luggage. Lift was directive. We stuck there. Wait for dinner till 12. 10 Am from 10pm, as they forget to serve it. Asked for water and provided only 2 small bottle for night. Waited for lunch for 1 hour. In breakfast they have provided only 2 option (puri sabji or Pau bhaji). Lots more was there which I will try to forget. I think this was my worst 5star stay

    Travel Month: Jul 2020

    Room: One Bedroom Apartment with Kitchenette

    5.0

    Excellent stay

    manas j.family

    The property was a great combination of luxury and relaxation. The location was easily accessible and nearby all the tourist attractions and the distance from the Airport make it my first choice. The rooms were cozy and comfortable with great amenities and the interiors were excellent. The food was great at Novotel the taste, the variety was amazing. Highly recommend the property to others.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    5.0

    Comfortable stay

    aditi n.business

    The location was very peaceful and calm. The room was also so comfortable and relaxing with all the modern amenities. Cleanliness and facilities were good. The staff was so helpful and well behaved. Suitable for everyone and I must recommend the property to others.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    5.0

    Excellent property

    krishna m.business

    It was my official trip. The location was peaceful and it was easily accessible. I had food during my stay and it was good. The rooms were clean and comfortable there. Overall I will recommend this property to others.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    5.0

    Great experience

    deepak y.

    Awesome place. The location was easily accessible. The rooms were spacious and comfortable with all modern facilities. Staffs were very helpful and well behaved. The food was very good and delicious. It was a value for money stay. I would like to recommend this property to others.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    5.0

    Wonderful experience

    v m.business

    It was an excellent stay. Comfortable and well-located property. The rooms were clean, relaxing and spacious. The staffs were supportive. The hospitality was great. The food was delicious. It was a great experience for us.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    5.0

    Wonderful stay

    ugrasen r.business

    The property was easily accessible. The staffs were friendly and supportive. The hospitality was great. The rooms were very clean and relaxing. The food was delicious. The stay was value for money. I would like to recommend this property to others.

    Travel Month: Jan 2020

    Room: One Bedroom Apartment with Kitchenette

    4.0

    Amazing stay

    asit n.family

    The location was easily accessible. The rooms of the property were comfortable and peaceful. The food was fine. And the caretaker was very cooperative. Cleanliness and facilities were good. I will recommend the property.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette, Premium WiFi, 15 percent OFF on Food & Soft Beverage

    3.0

    It was an average stay

    deepak g.family

    The location of the property was very convenient. The surrounding's location of the property were very peaceful and safe. The food was average. The staffs were very co-operative and well behaved. The property is recommended for others.

    Travel Month: Dec 2019

    Room: Studio Apartment with Kitchenette, Premium WiFi, 15 percent OFF on Food & Soft Beverage

    5.0

    Ambience of the hotel

    apoorva d.family

    The experience in the hotel was amazing. The staff at hotel were welcoming and helping. The variety and quality of the food was very satisfying.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    5.0

    Excellent Stay

    debojit s.solo

    The residence apartment provides adequate space and facilities.

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    3.0

    Great stay

    anurag g.loyalty-icongroup

    The location of the property was the nearby City area and the surrounding area of the property was peaceful as well. The rooms were spacious and comfortable with all modern facilities. The property was so well cleaned. The staff was mannered. Must recommend the property to others.

    Travel Month: Dec 2019

    Room: Studio Apartment with Kitchenette, Premium WiFi, 15 percent OFF on Food & Soft Beverage

    5.0

    Novotel rocks

    biswajit b.solo

    Courteous staff, smiling faces, big room, variety of option in buffet at attractive price

    Travel Month: Jan 2020

    Room: Studio Apartment with Kitchenette

    4.0

    Excellent hospitality

    shekhar k.family

    Room itself must have mirror. Mirror is in bathroom only. Otherwise everything have been excellent.

    Travel Month: Dec 2019

    Room: Studio Apartment with Kitchenette, Premium WiFi, 15 percent OFF on Food & Soft Beverage

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