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Lake Town, Kolkata
267 Ratings, 113 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with a super helpful staff known for their polite and attentive service. Guests rave about the cleanliness and hygiene throughout, with comfortable beds adding to the cozy vibe. The food offerings receive positive mentions, though some find them a bit pricey. It's conveniently located near transport and eateries, making access easy. While room sizes might be on the smaller side, the overall atmosphere and staff behavior create a welcoming environment for a pleasant stay.
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Average Stay
Location was excellent.food was quite good but the rooms were too small in size.
Room: Deluxe Room
Excellent Stay
More then two times I was stay in Amar tree Express hotel. Rooms are cleaned and hygiene, Food are also good.
Room: Deluxe Room
Amar Tree Express Hotel has replied on Tue Aug 19 17:16:45 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Good Stay
Hotel is good but lack in some area . It does not provide chair in room and room is also small.
Room: Deluxe Room
Amar Tree Express Hotel has replied on Tue Aug 19 17:17:57 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Excellent Stay
I recently stayed at Amar tree express hotel and had a wonderful experience . Everything was a clean. the staff were friendly and helpful It was a very comfortable stay
Room: Deluxe Room
Amar Tree Express Hotel has replied on Sun Jul 06 19:57:13 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Average Stay
Stay was average food were good their towel are not good white towels turns black time to change towels to new ones..charges for extra bed high
Room: Club Room
Poor accommodation and sanitation.
1.Double bed Rooms are very small ,no chair is available. 2.Daily cleaning of Room is not done. 3.Wash room has no insecticide.
Room: Deluxe Room
Terrible Stay
The hotel have charged me for blanket nd service was so poor can't explain in word
Room: Deluxe Room
Excellent Stay
Good hotel eco-friendly .......................... staff also very good 👍 very helpful................
Room: Deluxe Room
Amar Tree Express Hotel has replied on Tue Aug 19 17:51:08 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Terrible Stay
4
Room: Club Room
Excellent Stay
Very good
Room: Deluxe Room
Amar Tree Express Hotel has replied on Thu May 15 11:23:42 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Good Stay
familywent there with my mom, because there was a construction going on in my home and had to move mom coz of her dust allergy. the room was excellent and the overall service was great. Food was good but my mom being a patient needed very pale and bland food which most hotels won't provide. they tried there best. so it was a good experience all together.
Room: Club Room
Amar Tree Express Hotel has replied on Thu May 15 11:36:42 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Average Stay
room is good cleanliness is good staff behaviour good Balti is not there in Room how to bath then (mixing hot and cold water ) slipper not there Dish was not working overall experience average
Room: Deluxe Room
Amar Tree Express Hotel has replied on Thu May 15 11:46:29 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests. We are apologies for the inconvenience. We have not placed bucket-mug and slipper in the room, provide on request.
Good
Nice hotel and nice food reception boy very good behavior and also all staff I will come again thank you.. 😊😊😊
Room: Deluxe Room
Amar Tree Express Hotel has replied on Thu May 15 11:37:22 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Poor Stay
Smelly room, bed sheets not washed properly
Room: Deluxe Room
Amar Tree Express Hotel has replied on Thu May 15 11:53:16 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests. We'll take the necessary steps to address this matter and make sure your next stay much better. We look forward to welcoming you back and exceeding your expectations next time
Poor Stay
The hotel has deteriorated it's overall service. The milk provided for tea with cattle is gone past it's date of expiry, which is a serious cause of worry. The bed sheets, blanket cover, pillow covers and the bath towels provided are dirty, especially the bath towels are after using makes you feel like spreading with chalk powder in your head and body, which gives a bad feeling. Though the stuffs are good in their behaviour but the amenities of the hotel has disappointed me. I wouldn't prefer to recommend this hotel at-least for staying.
Room: Deluxe Room
Amar Tree Express Hotel has replied on Thu May 15 11:56:26 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests. We'll take the necessary steps to address this matter and make sure your next stay much better. We look forward to welcoming you back and exceeding your expectations next time
Average Stay
soloRoom is tiny. Property shows its age. And the linen too ! bed is comfy. Staff helpful check in n out was smooth. Eay access to transport. Good restaurants nearby. But not vfm option. Cheaper, newer property options are there nearby
Room: Deluxe Room
Amar Tree Express Hotel has replied on Thu May 15 11:47:41 IST 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Small room not worth the pricing
Rooms are too small. Not worth the pricing. Otherwise that's a good experience. Checkin and out process is quick
Room: Deluxe Room
Amar Tree Express Hotel has replied on Mon Nov 11 14:03:14 IST 2024
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Awe
Awesome experience. Awesome service very very very very clean. I am happy with my stay.
Room: Deluxe Room
Amar Tree Express Hotel has replied on Mon Nov 11 14:03:38 IST 2024
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Excellent Stay
businessExcellent location nearby town and transport are easy available from property. Food was great and breakfast was great and hygiene.
Room: Deluxe Room
Amar Tree Express Hotel has replied on Mon Nov 11 14:04:47 IST 2024
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
Excellent Stay
Good staff behaviour, resturant is also good. Rooms are little bit small but all other amenities are very good.
Room: Deluxe Room
Amar Tree Express Hotel has replied on Mon Nov 11 14:06:02 IST 2024
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve and provide the best experience for our guests.
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