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Review Of Hotel Balaji International

Dum Dum, Kolkata | 2.9 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    103 Ratings, 38 Reviews

    excellent
    21%
    very good
    25%
    average
    26%
    poor
    14%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 4
    • 4
    • 5
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.5
    • Room3.3
    • Value For Money3.2
    • Food2.5
    • Facilities2.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the cooperative staff and good food service, marking the property as a decent budget stay, especially for a short overnight visit. The location is convenient for access to the airport. However, several reviews mention cleanliness issues, malfunctioning AC and plumbing, as well as small room sizes. Overall, it seems suitable for those prioritizing budget over luxury.

    Sort by:

    Positive first
    5.0

    great stay

    vighnesh.loyalty-iconsolo

    nice stay. superb place nice rooms nice security nice place everything so nice recommended everytime

    Travel Month: Feb 2025

    Room: Deluxe

    • user photos
    4.0

    Good place to stay and value for money

    gaurav k.family

    Service provided to us was excellent and all the staff are very cooperative. Rooms were clean and hygienic.

    Travel Month: Nov 2024

    Room: Classic

    4.0

    Budget friendly

    debasish m.business

    We (team) have staying here for just 1night only. the experience was good almost. But you have to need remember must the hotel staff's door locking guides other wise you may face trouble during door locking. Yet the staffs are very well and good they will help you every time with smiling face. 👍.

    Travel Month: Mar 2024

    Room: Deluxe

    2.0

    Poor Stay

    manogaran m.business

    Hotel people behaviour is ok. But room ac and fan are not working. And there are not giving water also.

    Travel Month: Mar 2024

    Room: Deluxe

    3.0

    Average Stay

    prasanta r.

    Room size was small according to price, staff behaviour polite. Sir i was booked 2 double rooms, if possible kindly send me separate invoice copy. 1-satyajit swain. 2-prasanta ray

    Travel Month: Jan 2024

    Room: Deluxe

    5.0

    Excellent Stay

    ashok n.couple

    satisfied 😊 fooding and room service is very good 👍😊 behaviour is very good I am very happy ☺️☺️

    Travel Month: Dec 2023

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    1.0

    The hotel was pathetic

    abhijit s.solo

    The hotel was pathetic as well its staff whose response was terible. Not recommended for stay as the ambience of the hotel was poor.

    Travel Month: Jul 2023

    Room: Deluxe

    2.0

    Worst experience

    ramesh a.loyalty-iconbusiness

    No lift, no parking, no outside food, food menu of hotel is not good, double bed room is too small. Only one person can sleep comfortably. No toiletries. Room floor was full of water

    Travel Month: Jun 2023

    Room: Deluxe

    1.0

    The room was not good as well as bathroom and bathroom fittings.

    jayanta k.couple

    They have no general manager, service is very bad, they have a menu but 70% of the menu is not available, they forcely eat their food which they have, they're not managing the food which i want and not allowed to order outside. I can't see the worst hotel in my life

    Travel Month: Jun 2023

    Room: Deluxe

    4.0

    Staying was pleasant

    nigam s.couple

    I did the booking for my friend and his wife. It was fine

    Travel Month: Mar 2023

    Room: Deluxe

    1.0

    Terrible Stay

    ratnesh k.

    Very bad experience

    Travel Month: Mar 2023

    Room: Deluxe

    1.0

    Worst hotel, once you booked rooms, can't br cancel-led

    ravooru r.business

    Poor cleaning, toilet flush is not working

    Travel Month: Feb 2023

    Room: Deluxe

    2.0

    Unpleasant stay

    selabeituo.loyalty-iconbusiness

    Not clean, rooms are too stuffy,

    Travel Month: Feb 2023

    Room: Deluxe

    4.0

    Great stay

    shubham s.loyalty-iconbusiness

    Nice people, nice food, nice host.

    Travel Month: Jan 2023

    Room: Classic

    2.0

    worst hotel and very very bad service 👎

    phup t.family

    Very bad service👎 unfriendly staff, unsatisfactory breakfast (food),

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Deluxe

    3.0

    Average Stay

    bikash k.

    2

    Travel Month: Jan 2023

    Room: Deluxe

    1.0

    Terrible Stay

    nishant k.business

    1. Customers who do booking are treated badly 2. Room was smelly, requested bell boy for at least spraying room freshener but was never done 3. All plumbings were leaking 4. Water spray not working 5. Geyser not working, requested hotel staff to look into but nothing was done 6. We opted for complentary breakfast, requested breakfast at 9 am, called hotel reception, but breakfast became available only once we checked out around 10. 45 7. No lift, had to take stairs for getting to our shabby room up 3 floors 8. Staff too rude to talk politely. Just date it was a horrible experience

    Travel Month: Dec 2022

    Room: Classic

    2.0

    Basic hotel

    jitendra l.solo

    Hotel is very basic good for only a night stay. Dark and not airy. Ambience not good. Room rates should be well below 1k.

    Travel Month: Dec 2022

    Room: Classic

    3.0

    Not as expected and pics shown

    gauri.family

    I booked a classic size room which was supposed to be 168 sq ft but the room provided was very small. It was a delux room. 100sq ft. Also the room aren't as good as shown in the pictures.

    Travel Month: Dec 2022

    Room: Classic

    4.0

    Good Stay

    leishangthem g.loyalty-iconfamily

    Overall ok but not quite clean upto the mark. Dusty on tables and all.

    Travel Month: Dec 2022

    Room: Deluxe

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