The property boasts a prime location near MG Marg with easy access to ATMs and markets. Some rooms offer fantastic views of Mt. Kanchenjunga, and the terrace is a highlight. While staff have been described as courteous and helpful, cleanliness and maintenance of rooms are major issues. Guests reported poorly maintained bathrooms, rude behavior from the owners, and inconsistent services. Overall, experiences range widely, from enjoyable stays to significant dissatisfaction regarding hygiene and hospitality.