I recently had a houseboat trip with *My Trip boat house via MakeMyTrip* and, while the scenic beauty was breathtaking and the staff were friendly, the overall experience was far from what was promised.
#### **Accommodation & Amenities:**
The houseboat itself was decent, with functioning air conditioning, but lacked several advertised amenities. There was **no TV, no Wi-Fi, no kettle, and—most frustratingly—no running water during peak morning hours**. This made basic hygiene difficult and severely impacted comfort.
#### **Staff & Service:**
On a positive note, the **staff were courteous and accommodating**, doing their best despite the limitations of the boat. Their hospitality and service were the saving grace of this experience.
#### **Food Quality:**
The **food was well-prepared and authentic Kerala cuisine**, which was a highlight of the trip. However, considering the overall service shortcomings, the dining experience alone couldn’t compensate for the disappointment.
#### **Rules & Transparency:**
A list of rules and regulations was only handed over **upon arrival**, instead of being communicated during booking. This led to unexpected restrictions that could have been avoided with upfront transparency. Including these details in the booking process would help future travelers make informed decisions.
### **Final Thoughts & Suggestions for Improvement:**
While the **staff and food were commendable**, the **lack of basic amenities and misleading service listings made the experience frustrating**. Here are some crucial areas that need improvement:
✅ **Ensure all promised amenities are available**
✅ **Provide clear information on rules & regulations during booking**
✅ **Guarantee consistent access to basic necessities like running water**
For those considering a houseboat experience, **verify the amenities beforehand and ensure full transparency**. I truly hope future guests have a more seamless and enjoyable journey.