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Review Of Monotel Luxury Business Hotel0123401234

Salt Lake City, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    2145 Ratings

    excellent
    36%
    very good
    37%
    average
    15%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 5
    • 2
    • 5
    • 5
    • 5
    • 3
    • 2

    Rating Categories

    • Hospitality4.2
    • Facilities4.1
    • Food4.0
    • Room4.3
    • Cleanliness4.2
    • Value For Money4.0
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    Reviews Summary

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    Monotel offers a comfortable stay with spacious, clean rooms and excellent amenities. Guests appreciate the polite and helpful staff, noting efficient service and a delicious breakfast spread. The property is well-located near the IT hub of Salt Lake, making it convenient for business travelers. However, some concerns arise about food pricing and occasional cleanliness issues. Overall, it’s a popular choice among visitors in Kolkata.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jitendra k.solo

    Rooms are clean & big. Services were excellent. Staff were cooperative. this is value for money. easily accessible

    Travel Month: Oct 2025 (3-Night Stay)

    Room: King Room (NON SMOKING)

    3.0

    Average Stay

    jayeeta m.couple

    location is superb, but the king room was with a building view! that was a great TURN OFF! food was great, amenities were up to the mark but the hoteliers were not friendly and professional at all, they all were very much grumpy and not welcoming, God knows what's the issue these staff are facing at workplace, not a single time I've seen anyone smiling there! it's really weird!Never gonna opt for Monotel again!

    Travel Month: Oct 2025

    Room: King Room (NON SMOKING)

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    5.0

    Excellent Stay

    musaddiq a.solo

    It has good rooms with amenities and facilities, room service and dining both experience also found good

    Travel Month: Sep 2025 (4-Night Stay)

    Room: King Room (NON SMOKING)

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    3.0

    not as expected

    wasim h.business

    not as expected, rooms and washroom not tidy. overpriced as per facilities. I booked through MMT and requested for early checkin . no response was received from the hotel and I was charged extra for early checkin

    Travel Month: Aug 2025

    Room: King Room (NON SMOKING)

    2.0

    Bad experience

    amit y.business

    stay was not comfortable. Building and bedding both were non hygienic.Foods option was very limited and not tasty.

    Travel Month: Sep 2025

    Room: Queen Room (NON SMOKING)

    5.0

    Excellent.

    kousik m.solo

    "Absolutely loved my stay! The hotel exceeded my expectations with its exceptional service, comfortable rooms. Highly recommend!!

    Travel Month: Jul 2025

    Room: Queen Room (NON SMOKING)

    3.0

    Average Stay

    sanjeev a.group

    Yes i want to share

    Travel Month: Aug 2025

    Room: King Room (NON SMOKING)

    2.0

    Rude staff behaviour

    rajan g.solo

    Don't like it poor staff. Food is expens Don't like it poor staff. Food is expensive

    Travel Month: Aug 2025

    Room: Queen Room (NON SMOKING)

    5.0

    Delightful experience

    solo

    Excellent location of the hotel with courteous staff, good food and ambience makes it an automatic choice for my stay in next visit

    Travel Month: Aug 2025 (4-Night Stay)

    Room: King Room (NON SMOKING)

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    4.0

    Good Stay

    family

    nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnbnbbnnbnnbnnnnnnnnnbnnnnbnnnjjjjbbbbbbbbbbbbbbbbbbbbbbbbbjjjj nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnbnbbnnbnnbnnnnnnnnnbnnnnbnnnjjjjbbbbbbbbbbbbbbbbbbbbbbbbbjjjjj

    Travel Month: Jul 2025

    Room: Suite Room with Bathtub

    4.0

    Good for business trips..

    ranjan p.business

    Good location and facilities. Hotel is clean and hygienic. Rooms are spacious and provide good working space. Good for business trips.

    Travel Month: Jul 2025

    Room: King Room (NON SMOKING)

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    3.0

    Average Stay

    rahul b.

    There were issues with the room, that rooms not cleaned properly and services also not good

    Travel Month: Jul 2025

    Room: Queen Room (NON SMOKING)

    1.0

    Overall worst experiance

    bhanudas c.business

    The room were not maintained. The basics curtsy not extended during the visit. Breakfast is not services only due to few min delay.

    Travel Month: Jul 2025

    Room: Queen Room (NON SMOKING)

    3.0

    average stay

    ankit c.couple

    it was average experience,the room was spacious,but it did not provide feel likea suite. Bathtub was very small for two people,also hotel forgot to serbe welcome drinks also the resturant food is terrible

    Travel Month: Jul 2025

    Room: Suite Room with Bathtub

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    5.0

    Amazing Hospitality

    ishika b.

    Very professional and polite staff, amazing hospitality. Rooms are beautiful and spacious. Would recommend!

    Travel Month: Jun 2025 (10-Night Stay)

    Room: Queen Room (NON SMOKING)

    Monotel Luxury Business Hotel has replied on Mon Jul 07 15:09:43 IST 2025

    Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our hospitality and spacious rooms. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Warm Regards Pritam Gupta Front Office Manager

    4.0

    Good for longer stay as well ,Food was verybgood ,Location is well connect

    anna p.business

    Good stay and good food and nice staff, ambience is very good, very helpfully stay offered good gesture and

    Travel Month: Jul 2025

    Room: Suite Room with Bathtub

    Monotel Luxury Business Hotel has replied on Mon Jul 07 15:11:36 IST 2025

    Dear Guest, Thank you for your kind feedback! We're glad you enjoyed the food and found our location convenient. It's wonderful to know our property worked well for a longer stay. We truly appreciate your support and hope to see you again soon! Warm Regards Pritam Gupta Front Office Manager

    5.0

    comfortable stay

    saurabh s.

    A comfortable stay.. and helpful staff at reception. the food was good and the location is next to IT hub of kolkata

    Travel Month: Jul 2025

    Room: King Room (NON SMOKING)

    Monotel Luxury Business Hotel has replied on Mon Jul 07 15:13:01 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback! We’re glad to hear that you had a comfortable stay and found our reception team helpful. It's also great to know you enjoyed the food and our convenient location near the IT hub of Kolkata. We look forward to welcoming you back on your next visit! Warm Regards Pritam Gupta Front Office Manager

    5.0

    Excellent Stay

    It was nice stay warm welcoming Front desk staff Riya explained about all amenities so nicely

    Travel Month: Jun 2025

    Room: King Room (NON SMOKING)

    Monotel Luxury Business Hotel

    Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you had a pleasant stay and felt warmly welcomed. Riya will be especially happy to know her efforts made a difference—we’ll be sure to pass along your appreciation. We hope to welcome you back soon for another great experience! Warm Regards Pritam Gupta Front Office Manager

    5.0

    amazing stay

    rohit s.

    Great stay for sure. Nice ambience and the staff is amazing too. U would surely recommend to the people visiting Kolkata - Salt lake side

    Travel Month: Jun 2025

    Room: King Room (NON SMOKING)

    Monotel Luxury Business Hotel has replied on Fri Jun 27 16:17:37 IST 2025

    Dear Guest, Thank you for sharing a great review. We are pleased to learn that you experienced a wonderful time staying with us, We are indeed delighted to note your feedback for the staff hospitality and service. Our team will be glad to receive your warm words of appreciation. Thank you for choosing Monotel Kolkata. We hope to welcome you back again very soon. Warm regards, Pritam Gupta Front Office Manager

    4.0

    Good Stay

    shreya s.family

    It was good experience to stay here , staff were so helpful and kind. Food is also nice and lot of variety were there

    Travel Month: Jun 2025 (3-Night Stay)

    Room: King Room (NON SMOKING)

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    Monotel Luxury Business Hotel has replied on Fri Jul 18 15:45:33 IST 2025

    Dear Guest, We're delighted to hear that you had a great experience during your stay. It's wonderful to know that our staff made you feel welcome and that you enjoyed the variety and quality of the food. We truly appreciate your feedback and look forward to welcoming you again soon! Warm Regards Pritam Gupta Front Office Manager

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