The actuality is different from what mm t advertised. There is no wify, no network, no power backup, no room service doors are broken, not able to lock washroom, room was suffocating and stinky, iron bed with no comfortable mattress, no proper lights in the hotel at night, water logging in the washroom. People who booked directly were paying 2500 with meal and mm t is charging 4300 without meal by providing falls description
MANGO FOREST RESORT has replied on Wed Dec 20 17:56:18 IST 2023
Dear Tara,
We sincerely apologize for the discrepancies you experienced during your stay. Your feedback is valuable, and we regret that the actuality did not align with our advertised amenities. We are actively addressing issues such as the lack of Wi-Fi, network, power backup, broken doors, room ventilation, uncomfortable mattress, inadequate lighting, and water logging in the washroom.
We appreciate your bringing this to our attention, and we assure you that corrective measures are being taken to enhance our services. Please accept our apologies for any inconvenience caused. If there's anything specific you'd like us to address or discuss further, please feel free to reach out. We value your feedback and aim to provide a better experience in the future.
Sincerely,
Mango Forest Resort