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Review Of The Grand Sarovar Inn and Suites0123401234

Chakan, Pune | 31.7 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    163 Ratings, 48 Reviews

    excellent
    44%
    very good
    26%
    average
    16%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 4
    • 5
    • 5
    • 2
    • 5
    • 5
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Food3.6
    • Value For Money3.5
    • Facilities3.8
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    Reviews Summary

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    Guests appreciate the amazing service, especially from staff members like Savita and Ganesh. The property is known for clean rooms, tasty food, and a convenient location near Chakan MIDC, making it ideal for business travelers. While some noted basic amenities, overall, the hospitality and support from the staff stood out positively.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    nimmy m.business

    Stay was amazing. Rooms were clean and the service from the staff was really good, especially from Savita.

    Travel Month: Aug 2025

    Room: Deluxe King Bed Room

    5.0

    Excellent Stay

    hemantraj.solo

    Location and facilities

    Travel Month: Aug 2025

    Room: Suite Room

    The Grand Sarovar Inn and Suites

    Dear Hemantraj Singh, Thank you so much for taking the time to share your 5-star experience with us on MakeMyTrip! We’re thrilled to hear that you loved our prime location and found our facilities exceptional. Knowing that our convenient setting made your travels easier and that our amenities added comfort to your stay is incredibly rewarding. so your feedback truly motivates us! It was a pleasure hosting you, and we’re honored you chose The Grand Sarovar Inn and Suites for your trip. We hope to welcome you back soon for another seamless and enjoyable experience! Warm regards, Himmat Singh The Grand Sarovar Inn and Suites

    5.0

    Excellent Stay

    doshantak h.business

    Excellent stay at hotel, location wise it is well maintained. Food including breakfast is good. it's well connected with Chakan MIDC Excellent stay at hotel, location wise it is well maintained. Food including breakfast is good. it's well connected with Chakan MIDC.

    Travel Month: Jul 2025

    Room: Deluxe King Bed Room

    • user photos
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    The Grand Sarovar Inn and Suites has replied on Sat Jul 26 14:44:56 IST 2025

    Dear Doshantak Hingwe, Thank you for your wonderful review and for choosing to stay with us! We are delighted to hear that you had an excellent experience and enjoyed our well-maintained property, convenient location, and the quality of food, including breakfast. It’s our pleasure to provide a comfortable and seamless stay, especially for guests visiting Chakan MIDC. Your kind words motivate us to continue delivering exceptional hospitality. We truly appreciate your feedback and look forward to welcoming you back soon for another memorable stay! Warm regards, Himmat Singh General Manager The Grand Sarovar Inn and Suites.

    4.0

    Nice

    kirankumar.solo

    Nice room and food is tasty. recommend this hotel to stay. stayed during business tour............ Nice room and food is tasty. recommend this hotel to stay. stayed during business tour.............

    Travel Month: Jul 2025

    Room: Deluxe King Bed Room

    The Grand Sarovar Inn and Suites has replied on Tue Jul 15 18:29:49 IST 2025

    Dear Kiran Kumar Ji, Thank you for taking the time to share your wonderful feedback about your recent stay at The Grand Sarovar Inn and Suites, Chakan. We are thrilled to hear that you enjoyed our comfortable rooms and the tasty food offerings! It is always our goal to provide a memorable experience, especially for our business travelers, and your recommendation means the world to us. We’re delighted that we could contribute positively to your business tour. Your kind words have been shared with our entire team, who join me in thanking you for your appreciation. We look forward to welcoming you back whenever your travels bring you to Chakan. Warm regards, Himmat Singh General Manager The Grand Sarovar Inn and Suites Chakan

    5.0

    Excellent Stay

    harkesh s.business

    Very Good experience Staf very polite and helpful specialy Ganesh very good person room service, Clean Room, food quality is good. I Recommend to book and stay. location is very near to Road.

    Travel Month: Jul 2025

    Room: Deluxe King Bed Room

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    The Grand Sarovar Inn and Suites has replied on Thu Jul 17 12:41:30 IST 2025

    Dear Harkesh Singh, Thank you for taking the time to share your wonderful feedback about your recent stay at The Grand Sarovar Inn & Suites. We are delighted to hear that you had a pleasant experience with us. It brings us immense joy to know that our staff, especially Ganesh, made your stay memorable with their polite and helpful service. Your appreciation for our room cleanliness, food quality, and convenient location is truly encouraging and motivates us to maintain the highest standards. We sincerely appreciate your recommendation and would be honored to welcome you back for another exceptional stay in the future. Warm Regards, Himmat Singh General Manager The Grand Sarovar Inn & Suites

    1.0

    Worst Hotel to stay

    vijay y.business

    First the entrance was so confusing. And the Hotel room was very basic, no facility, very old style . Bathroom was so small thats its hard to even turn . Shower placed in such way that all the water falling on the commode seat. Staff beaviour very rude mainly the Breakfast serving person. Overall the worst hotel i have stayed so far.. Don't go for only the photographs .

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Suite Room

    The Grand Sarovar Inn and Suites has replied on Fri Jul 18 12:30:38 IST 2025

    Dear Vijay Yadav, Thank you for taking the time to share your feedback regarding your recent stay at Grand Sarovar Inn and Suites. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you faced. We are truly sorry for the confusion at the entrance, the condition of your room, and the challenges with the bathroom layout. Your comments about the facilities and staff behavior, especially during breakfast service, are concerning and do not reflect the standards we strive to uphold. Please know that we take this feedback very seriously and will address these issues immediately with our team to ensure improvements are made. Your satisfaction is our top priority, and we would appreciate the opportunity to make amends. If you would be open to it, we would love to discuss your concerns further and explore how we can restore your confidence in our hotel. Once again, we apologize for the disappointment caused and hope you might reconsider staying with us in the future so we can provide you with the exceptional experience you deserve. Warm regards, Himmat Singh General Manager The Grand Sarovar Inn & Suites.

    2.0

    Bad experience

    business

    Frequent power cuts, unhygienic rooms, small bathrooms, bad breakfast quality, poor housekeeping response

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe King Bed Room

    The Grand Sarovar Inn and Suites

    Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the inconveniences you faced, including the power cuts, cleanliness issues, bathroom size, breakfast quality, and delays in housekeeping service. This is certainly not the level of hospitality we aim to provide. Your concerns have been shared with our team, and we are taking immediate steps to address these issues, including improving maintenance, enhancing cleanliness protocols, and reviewing our breakfast offerings. We truly value your feedback as it helps us identify areas for improvement. We would appreciate the opportunity to make it up to you on a future visit. Please feel free to contact me so we can discuss this further. Thank you for bringing this to our attention, and we hope to have another chance to provide you with a much better experience. Best regards, Himmat Singh General Manager The Grand Sarovar Inn And Suites

    2.0

    Worst Stay

    dinbandhu n.business

    The toilet basins are too small. Bathroom is not standard. Lot of mosquitos. Staff behaviors are not proper. Tea bags are open which are nit hygienic. Overall, not good hotels to Stay.

    Travel Month: Jun 2025

    Room: Deluxe Twin Bed Room

    3.0

    Behavior not good..

    rajesh k.family with 1 kid

    Staff behavior not good...... Complementary item not avillable...... Room service not good.....

    Travel Month: May 2025

    Room: Deluxe King Bed Room

    2.0

    Poor Stay

    nitinsinh p.business

    room size was very small and looks like a lodge. same shared with person on reception, he suggested to book a lodge just beside hotel.

    Travel Month: May 2025 (4-Night Stay)

    Room: Deluxe King Bed Room

    5.0

    Excellent services. Pleasant stay. "our stay at sarovar was absolutely

    namdev.business

    Awesome rooms u& prompt services. Food quality is very good"the rooms were impeccably clean and well-maintained"the staff was incredibly friendly and accommodating, going above and beyond to make our stay enjoyable

    Travel Month: May 2025

    Room: Deluxe King Bed Room

    The Grand Sarovar Inn and Suites

    Dear Valued Guest, Thank you for taking the time to share your kind words about your recent stay with us. We are absolutely delighted to hear that you enjoyed our well-maintained rooms, the quality of our food, and the exceptional service provided by our team. At The Grand Sarovar Inn and Suites, we strive to create memorable experiences for our guests, and your feedback reaffirms that we are on the right track. It’s especially rewarding to know that our staff’s friendliness and dedication made a positive impression we’ll be sure to share your compliments with the entire team. Your satisfaction is our greatest motivation, and we truly appreciate your recognition. We look forward to welcoming you back for another wonderful stay in the near future! Warm regards, Himmat Singh General Manager The Grand Sarovar Inn &Suites

    5.0

    Excellent Stay

    gaurav.group

    The sevices and staff of the sarvor inn was good and supportive. Highly recommend to stay if you are around to the pune.

    Travel Month: Mar 2025

    Room: Suite Room

    4.0

    Good Stay

    aniruddh s.business

    location is convinient for visitors to industrial area. Food is good. Amenities are standard. But stay is made good because of polite staff. Specially receptionist Savita does an excellent job.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Twin Bed Room

    1.0

    not good no rooms we were kicked out

    ganesh m.couple

    not good was unable to get room due to automatic cancellation of rooms we were kicked out of rooms at last moment. because i booked 5 rooms at 0 payment and it was cancelled at last moment.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Deluxe AC Room

    3.0

    stay feedback sharing

    harish b.solo

    Hotel need to organize more here. High power cuts and air conditioner switching continously and not switching on immediately after power on.

    Travel Month: Apr 2025

    Room: Deluxe King Bed Room

    5.0

    Excellent Stay

    devendra d.solo

    I had a comfortable and hassle-free stay at The Grand Sarovar Inn & Suits The room was well-maintained, quiet, and equipped with all necessary amenities for a business traveler. The Wi-Fi was fast and reliable, making it easy to work remotely. The staff was courteous and efficient, ensuring a smooth check-in and check-out process. The location was convenient, with easy access to business districts and transportation. I highly recommend this hotel for corporate travelers looking for a comfortable and efficient stay.

    Travel Month: Apr 2025

    Room: Deluxe King Bed Room

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    The Grand Sarovar Inn and Suites has replied on Sat Apr 05 13:35:22 IST 2025

    Dear Valued Guest, Namaskar !! Thank you for choosing to stay at The Grand Sarovar Inn & Suites, Chakan and sharing your experience on MakeMytrip. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. Hotel staffs will be delighted to learn that their efforts have been recognized by you.The team and I will always look forward to welcoming you back again soon! Thank you, Warm regards, Himmat Singh General Manager The Grand Sarovar Inn & Suites Chakan,Pune.410501.

    4.0

    Good Stay

    sanket s.

    Ok

    Travel Month: Mar 2025

    Room: Deluxe King Bed Room

    The Grand Sarovar Inn and Suites has replied on Sat Apr 05 13:35:58 IST 2025

    Dear Valued Guest, Namaskar !! Thank you for choosing to stay at The Grand Sarovar Inn & Suites, Chakan and sharing your experience MakeMyTrip. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. Hotel staffs will be delighted to learn that their efforts have been recognized by you. The team and I will always look forward to welcoming you back again soon! Thank you, Warm regards, Himmat Singh General Manager The Grand Sarovar Inn & Suites Chakan,Pune.410501.

    1.0

    No management at all. Accepting booking even if they are full. Not trusted

    atharva k.solo

    Very poor management. Did not receive the room which was promised. Told me the hotel is full and by mistake took my booking. No intent of giving refund when asked. Worst experience.

    Travel Month: Feb 2025

    Room: Deluxe King Bed Room

    5.0

    Excellent Stay

    samuel c.loyalty-icon

    The service was good. The food was good.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

    The Grand Sarovar Inn and Suites has replied on Mon Dec 23 20:40:00 IST 2024

    Dear Valued Guest, Namaskar ! Thank you for choosing to stay at The Grand Sarovar Inn & Suites, Chakan and sharing your experience on MakeMyTrip. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. Hotel staffs will be delighted to learn that their efforts have been recognized by you. The team and I will always look forward to welcoming you back again soon! Thank you, Warm regards, Himmat Singh General Manager The Grand Sarovar Inn & Suites Chakan,Pune.410501.

    4.0

    The grand services of sarovar

    fatema t.business

    Breakfast was excellent. Amenities was also good. And their services was super fast. Need to provide disposable slippers.

    Travel Month: Dec 2024

    Room: Deluxe Twin Bed Room

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    The Grand Sarovar Inn and Suites has replied on Sat Apr 05 13:37:31 IST 2025

    Dear Valued Guest, Namaskar !! Thank you for choosing to stay at The Grand Sarovar Inn & Suites, Chakan and sharing your experience on MakeMyTrip. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. Hotel staffs will be delighted to learn that their efforts have been recognized by you. The team and I will always look forward to welcoming you back again soon! Thank you, Warm regards, Himmat Singh General Manager The Grand Sarovar Inn & Suites Chakan,Pune.410501.

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