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Review Of MAI House Heritage Hotel0123401234

Fort Kochi, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.2
    Very Good

    113 Ratings, 44 Reviews

    excellent
    53%
    very good
    25%
    average
    12%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 5
    • 3
    • 3
    • 5
    • 5
    • 3
    • 5

    Rating Categories

    • Facilities3.3
    • Food4.0
    • Cleanliness4.2
    • Value For Money3.4
    • Child Friendliness3.6
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    Review Summary

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    Guests appreciate the lovely ambiance and serene location of this charming property in Fort Kochi. Many highlight the hospitable staff and delicious food, especially the evening meals. The well-maintained gardens and cozy cottages add to the charm, making it an ideal spot for relaxation. However, a few guests mentioned concerns regarding room size and cleaning. Overall, it offers a delightful experience with a heritage feel.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    kiran k.couple

    Great place authentic best bar and food in town going to stay in my next trip too staff were super good

    Travel Month: Oct 2025

    Room: Heritage Room

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    3.0

    Average Stay

    arjun c.couple

    Property was good. But room was not that good. Shower wasn’t working well, a/c was noisy. Packed drinking water wasn’t available. Food is just okay. Chinese food was not good. Most crew was good except one of the guy in front office. He was rude when we requested for late checkout and he was hurry to push us out.

    Travel Month: Aug 2025

    Room: AC Cottage

    3.0

    Average Stay

    rony t.couple

    I booked the heritage room (not basic heritage). The room was incredibly small and was very overpriced. The AC didn't have enough cooling and it was feeling hot the entire night. Breakfast didn't have many options and was not worth the price. I won't consider it again for this price.

    Travel Month: Jun 2025

    Room: Heritage Room

    3.0

    Average Stay

    siddhartha z.

    Property is really good had a pleasant stay the food is also delicious but only kicker was that there was no hot water supply in the evening

    Travel Month: May 2025

    Room: Heritage Room|Heritage Basic

    3.0

    Can do better

    couple

    The ambience was good but the room was full of mosquitoes and breakfast was really bad. we had chicken curry which was stale.

    Travel Month: Apr 2025

    Room: Heritage Room

    1.0

    Very worst

    bhindhu.family

    Very small room . Mosquitoes and flies everywhere. We have cancelled the booking and checked into another hotel.

    Travel Month: Apr 2025

    Room: Heritage Room

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    4.0

    Pleasant Stay

    saahil k.solo

    Good location and food. The garden is really nice and the staff are good. Had dinner there. I found the room ok.. and if you book avoid the entry level room - it gets very noisy

    Travel Month: Mar 2025

    Room: Heritage Basic

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    1.0

    not worth

    honey j.loyalty-iconsolo

    The place was full of mosquitoes and very small rooms .. not worth the payment. And I the bar attached to the place was also not good

    Travel Month: Feb 2025

    Room: Heritage Basic

    5.0

    Amazing property!

    preethi n.loyalty-iconcouple

    Had the most amazing time. 10/10 recommend. The staff, the hospitality and the food was top notch!!!

    Travel Month: Feb 2025 (3-Night Stay)

    Room: AC Cottage

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    4.0

    Good Stay

    vikas m.loyalty-iconfamily with 1 kid

    The stay was quite good and as per the name heritage, they could have handled the mosquito issues in a better way, reset verything was fine including the food

    Travel Month: Jan 2025

    Room: Heritage Room

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    5.0

    Excellent Stay

    amol b.loyalty-iconsolo

    Good place at the heart of fort kochi. The hotel, the rooms, the cleanliness, the staff, the ambiance, the food. Everything was excellent. Very highly recommended.

    Travel Month: Jan 2025

    Room: Heritage Basic

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    5.0

    Cozy place right in the middle of fort kochi

    amol b.loyalty-iconsolo

    Nice and pleasant place. Calm and quit. Right in the middle of fort kochin. Everyplace you want to see in fort kochi is 2 km away. The staff is excellent and genuinely polite. Food is also good. All and all, highly recommended.

    Travel Month: Jan 2025

    Room: Heritage Basic

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    2.0

    Mixed feelings for the cost paid

    k g.loyalty-iconsolo

    Not a value for money stay. The restaurant is nice and a lovely ambience for leisure dinning. I took a standard room. The room was clean, the linens could do better. The room was cramped and was not comfy as like a leisure hotel. The check-in was smooth, the check out reminder I felt was not courteous. The guest amenities was dinning and bar and room included good quality utilities such as body was etc.

    Travel Month: Dec 2024

    Room: Heritage Basic

    2.0

    Poor Stay

    rahul c.loyalty-iconfamily

    The property is poorly managed. The service is non-existent. The bed was dirty when we checked in. In the morning breakfast, they have less staff to cater. The facilities are also bare minimum

    Travel Month: Nov 2024

    Room: Classic Room (deluxe)

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    5.0

    Home far from home

    abhimanyu s.loyalty-iconcouple

    Great ambience, perfect location if you are planning to attend cultural events like kathakali, kallaripattu, etc. The hktel feels more like an extended home rather than a hotel. It will give an experience that you’re living in a traditional kerala house.

    Travel Month: Nov 2024

    Room: Heritage Basic

    1.0

    Terrible Stay

    raghu k.loyalty-icon

    Rooms was very small and outside water pond was not cleaned properly. That’s why too much of bad smell, not able to sit outside.

    Travel Month: Oct 2024

    Room: AC Cottage

    5.0

    A wonderful experience and a delightful f

    lenin.family

    My stay at this location was truly delightful. I arrived on a rainy day, greeted by a charming little pond in front of a cozy cottage that blended beautifully with the natural surroundings. It brought me such joy. The staff were exceptionally courteous and attentive. This is an ideal vacation spot for anyone looking to unwind.

    Travel Month: Aug 2024

    Room: AC Cottage

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    2.0

    Not happy with the stay

    lyan f.family

    We were very disappointed with our stay here, first the rooms have a bad rust/ damp smell, the bedsheet and pillow cases were stained which was a total turnoff. We didn’t expect the room to be this small with hardly no space to move around. Although the property is good and has scenic beauty which is why we booked the place but there are a lot of mosquitoes which makes it impossible to enjoy the balcony seating. Another big issue we faced was not having hot water to shower, we had to make several calls to the reception for both the days of our stay. Wouldn’t recommend this place.

    Travel Month: Jul 2024

    Room: AC Cottage

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    5.0

    Excellent Stay

    akshaya k.family

    The property was really beautiful and the stay was comfortable. The staff were very pleasant and hospitable.

    Travel Month: Jul 2024

    Room: Executive Room

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    4.0

    such a beautiful location

    kadhampari m.family

    The location was just mesmerising and it’s near to all the famous sites in fort kochi …..it’s kinda in middle of the town and the food was okayish the lunch was okay but dinner was really good , we get a complimentary breakfast and the service was really great my whole family liked Balu the service guy who works over there

    Travel Month: Jul 2024

    Room: AC Cottage

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