Review Of MAI House Heritage Hotel

Great place authentic best bar and food in town going to stay in my next trip too staff were super good

Property was good. But room was not that good. Shower wasn’t working well, a/c was noisy. Packed drinking water wasn’t available. Food is just okay. Chinese food was not good. Most crew was good except one of the guy in front office. He was rude when we requested for late checkout and he was hurry to push us out.

I booked the heritage room (not basic heritage). The room was incredibly small and was very overpriced. The AC didn't have enough cooling and it was feeling hot the entire night. Breakfast didn't have many options and was not worth the price. I won't consider it again for this price.

Property is really good had a pleasant stay the food is also delicious but only kicker was that there was no hot water supply in the evening

The ambience was good but the room was full of mosquitoes and breakfast was really bad. we had chicken curry which was stale.

Very small room . Mosquitoes and flies everywhere. We have cancelled the booking and checked into another hotel.

Good location and food. The garden is really nice and the staff are good. Had dinner there. I found the room ok.. and if you book avoid the entry level room - it gets very noisy

The place was full of mosquitoes and very small rooms .. not worth the payment. And I the bar attached to the place was also not good

Had the most amazing time. 10/10 recommend. The staff, the hospitality and the food was top notch!!!

The stay was quite good and as per the name heritage, they could have handled the mosquito issues in a better way, reset verything was fine including the food

Good place at the heart of fort kochi. The hotel, the rooms, the cleanliness, the staff, the ambiance, the food. Everything was excellent. Very highly recommended.

Nice and pleasant place. Calm and quit. Right in the middle of fort kochin. Everyplace you want to see in fort kochi is 2 km away. The staff is excellent and genuinely polite. Food is also good. All and all, highly recommended.

Not a value for money stay. The restaurant is nice and a lovely ambience for leisure dinning. I took a standard room. The room was clean, the linens could do better. The room was cramped and was not comfy as like a leisure hotel. The check-in was smooth, the check out reminder I felt was not courteous. The guest amenities was dinning and bar and room included good quality utilities such as body was etc.

The property is poorly managed. The service is non-existent. The bed was dirty when we checked in. In the morning breakfast, they have less staff to cater. The facilities are also bare minimum

Great ambience, perfect location if you are planning to attend cultural events like kathakali, kallaripattu, etc. The hktel feels more like an extended home rather than a hotel. It will give an experience that you’re living in a traditional kerala house.

Rooms was very small and outside water pond was not cleaned properly. That’s why too much of bad smell, not able to sit outside.

My stay at this location was truly delightful. I arrived on a rainy day, greeted by a charming little pond in front of a cozy cottage that blended beautifully with the natural surroundings. It brought me such joy. The staff were exceptionally courteous and attentive. This is an ideal vacation spot for anyone looking to unwind.

We were very disappointed with our stay here, first the rooms have a bad rust/ damp smell, the bedsheet and pillow cases were stained which was a total turnoff. We didn’t expect the room to be this small with hardly no space to move around. Although the property is good and has scenic beauty which is why we booked the place but there are a lot of mosquitoes which makes it impossible to enjoy the balcony seating. Another big issue we faced was not having hot water to shower, we had to make several calls to the reception for both the days of our stay. Wouldn’t recommend this place.

The property was really beautiful and the stay was comfortable. The staff were very pleasant and hospitable.

The location was just mesmerising and it’s near to all the famous sites in fort kochi …..it’s kinda in middle of the town and the food was okayish the lunch was okay but dinner was really good , we get a complimentary breakfast and the service was really great my whole family liked Balu the service guy who works over there