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Kacheripady, Cochin | 2 minutes walk to Ernakulam Town (North) Railway Station
540 Ratings, 287 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good Stay
Hotel Presidency is located in the town area, a stone’s throw away from Ernakulam North Railway station and easy walk to MG road, the heart of Kochi. The breakfast buffet had a nice spread of kerala and continental cuisine. Rooms are clean and well maintained. Staff are very polite and extremely helpful
Room: DELUXE TWIN ROOM
Poor Stay
The property is pretty old and run down. I had reached little late and the gates were closed. No security near by. I had to open the gate and get myself inside. While the reception area and everything looked good. The rooms are run down and needs a major uplift
Room: DELUXE KING ROOM
Good Stay
The room is very good and clean. The value for the money. The stay was comfortable. Breakfast was also good
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Sat Oct 25 16:25:49 IST 2025
Dear Guest, Greetings from Hotel Presidency Kochi City Centre team, Thank you for taking the time to share your wonderful review. We’re delighted to hear that you enjoyed a comfortable stay with us and found the room clean and well-maintained. It’s also great to know that you felt your experience offered good value for money, and that our breakfast added to your satisfaction. At Hotel Presidency Kochi City Centre, we take pride in providing clean rooms, quality food, and attentive service to ensure every guest enjoys a pleasant stay in our central location near the Kochi Metro. Your positive feedback motivates our team to continue delivering excellent hospitality. We look forward to welcoming you again soon for another comfortable and memorable experience. Warm regards, Team Hotel Presidency Kochi City Centre
Excellent Stay
It was very good stay...& Close to public transportaion like metro,The quality of food was also very good.
Room: DELUXE KING ROOM
Presidency Kochi City Centre
Dear Guest, Greetings from Hotel Presidency Kochi City Centre team, Thank you for sharing your kind words and appreciation. We’re delighted to know that you had a very good stay with us and that our convenient central location near public transportation and the Kochi Metro made your travel easier. It’s also wonderful to hear that you enjoyed the quality of our food — our culinary team will be very pleased to know their efforts added to your satisfaction. At Hotel Presidency Kochi City Centre, we always strive to create a comfortable stay experience for our guests through clean rooms, delicious cuisine, and warm hospitality. Your encouraging feedback inspires us to continue providing excellent service. We look forward to welcoming you again soon for another memorable stay at one of the most conveniently located hotels in Cochin. Warm regards, Team Hotel Presidency Kochi City Centre
Excellent Stay
Location very good Food quality will improve Facilities good
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Sat Oct 25 16:38:05 IST 2025
Dear Guest, Greetings from Hotel Presidency Kochi City Centre team, Thank you for your feedback. We are glad you liked our central location and facilities. We also appreciate your suggestion regarding food quality and will work on improving it for a better dining experience. We look forward to welcoming you back to Hotel Presidency Kochi City Centre, Cochin, for an even more comfortable stay. Warm regards, Team Hotel Presidency Kochi City Centre
Excellent Stay
we came for hospital consultation and the hotel is approachable to town. well located. nice rooms and restaurant. staff behaviour is also nice
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Sat Oct 25 16:39:52 IST 2025
Dear Guest, Greetings from Hotel Presidency Kochi City Centre team, Thank you for your kind words. We’re glad our location near major hospitals and the city centre made your visit convenient. It’s wonderful to know you liked our rooms, restaurant, and the courteous staff. We look forward to welcoming you again for another pleasant stay at Hotel Presidency Kochi City Centre, Cochin. Warm regards, Team Hotel Presidency Kochi City Centre
Excellent Stay
Its very near the North Ernakulam town railway station, Rooms are very neat and clean with tub bath experience. Break fast also good .
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Sat Oct 04 20:51:51 IST 2025
Dear guest, greetings from Hotel Presidency! Thank you for taking the time to share your experience about your stay at the hotel. We are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back soon
Excellent Stay
Excellent ambiance, Near clean and specious rooms. Yummy food, co-operative and polite staff. Best wishes
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Sat Oct 04 20:51:58 IST 2025
Dear guest, greetings from Hotel Presidency! Thank you for taking the time to share your experience about your stay at the hotel. We are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back soon
Average Stay
Loc of Hotal is good ... and rest of facility not up to mark . T.V. services only and only in local language. After so many times of request no any help from hotel ends and not from Make my trip end's also
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Mon Sep 01 17:01:42 IST 2025
Dear Guest, Greetings from Hotel Presidency team, Thank you for taking the time to share your feedback. We’re glad to hear you found the location of our hotel convenient. However, we’re truly sorry to learn that the rest of your experience did not meet expectations. Your concerns regarding the TV services and the lack of support during your stay are noted with seriousness. This is certainly not the level of comfort or responsiveness we aim to provide. Please be assured that your feedback has been shared with the relevant teams for immediate improvement. We genuinely value your input and hope you'll give us another opportunity to serve you better in the future. Warm regards, Team Hotel Presidency
worst place to stay...not worth the cost.. u
not worth the cost, rooms are small, no customer service at all... no waiters during breakfast serving for any kind of help..
Room: DELUXE KING ROOM
Average Stay
The most important aspect of any hotel is its front office, as the first impression often sets the tone for the entire stay. Unfortunately, at this hotel, the front office staff fell short. Upon check-in, they greeted me without even a smile, which felt quite unwelcoming. When I requested to extend my check-out time by just one hour, the response was curt and impolite — a simple "no" without any explanation or courtesy. On a positive note, the room itself was very comfortable and well-maintained. The restaurant staff were attentive and pleasant, which made dining a decent experience. However, the food served was only average and didn’t particularly stand out. Overall, while there were some good aspects, the lack of warmth and professionalism at the front desk impacted my stay negatively. I would rate this hotel a 6 out of 10. Thank you
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Mon Sep 01 17:08:06 IST 2025
Dear Guest, Greetings from Hotel Presidency team, Thank you for taking the time to share your detailed feedback. We’re truly sorry to learn that your experience at the front office did not reflect the welcoming hospitality we aim to provide. First impressions matter deeply, and we regret that our team fell short in offering a warm and courteous check-in and in handling your late check-out request with empathy. That said, we’re glad to know you found the room comfortable and well-maintained, and that our restaurant staff made your dining experience more pleasant. Your comments on the food have been noted and shared with our kitchen team for further improvement. Your insights are extremely valuable as we work on retraining our front office staff to ensure all guests feel genuinely welcomed from the moment they arrive. We hope to have the opportunity to serve you better in the future. Warm regards, Team Hotel Presidency
Average hote
good hotel to stay a day. morning breakfast are minimal variety and room are clean and good. Hotel staff not permitted my colleague inside of the room which is not agreed. we had dinner in the hotel dosa shop. i never felt these kind of poor taste and no veriety of chatiney but charges higher cost.
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Mon Sep 01 17:12:28 IST 2025
Dear Guest, Greetings from Hotel Presidency team, Thank you for sharing your experience with us. We’re glad to hear that you found the rooms clean and good, and we appreciate your mention that our hotel is a suitable option for a day’s stay. However, we’re truly sorry to learn about the aspects that left you disappointed. We understand your concerns regarding our visitor policy, and while it is in place for guest safety and in accordance with local regulations, we regret that it wasn’t communicated more clearly or handled more considerately. Your feedback about the breakfast variety and the dinner experience at our dosa shop has been noted. We sincerely apologize for the lack of flavor and options, and we’re working with our kitchen team to improve both quality and value. Thank you once again for your candid review. We hope to welcome you again with a more satisfying experience across all areas. Warm regards, Team Hotel Presidency
Average Stay
Rooms are good.. Breakfast is horrible. Staff in restaurant was not helpful. They were not doing any thing.
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Mon Sep 01 17:14:31 IST 2025
Dear Guest, Greetings from Hotel Presidency team, Thank you for sharing your feedback. We’re glad to know you found the rooms to be good and comfortable, and we appreciate you choosing to stay with us. However, we're truly sorry to hear about your disappointing breakfast experience and the lack of support from our restaurant staff. This is certainly not the level of service we aim to provide. Your comments have been taken seriously and shared with our F&B team to ensure immediate attention and retraining where needed. We value your input, as it helps us identify areas that require improvement. We hope to have another opportunity to serve you with a better experience and a more enjoyable stay overall. Warm regards, Team Hotel Presidency
Good Stay
My overall experience was very good and I truly appreciated the service. However, I had booked a king-size bedroom, but was given a twin-bed room instead. While I am satisfied with my stay, I hope more attention will be given to such details in the future. After all, guests expect to receive what they specifically request. Thank you. My overall experience was very good and I truly appreciated the service. However, I had booked a king-size bedroom, but was given a twin-bed room instead. While I am satisfied with my stay, I hope more attention will be given to such details in the future. After all, guests expect to receive what they specifically request. Thank you.
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Wed Jul 30 09:36:25 IST 2025
Dear guest, greetings from Hotel Presidency cochin! Thank you for taking the time to share your experience about your stay at the hotel. We are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back soon
Excellent Stay
clean rooms and good service, polite staff
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Thu Jun 26 20:22:48 IST 2025
Dear guest, greetings from Hotel Presidency cochin! Thank you for taking the time to share your experience about your stay at the hotel. We are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back soon
Not worth the money, Rooms not more than 2 star.
Not at all worth the money you spend, it is not because they have bad service but they don’t maintain the quality of rooms as it should be in a three star hotel. We would love to see rooms and the bathroom in it of this hotel being renovated and in condition for us to visit again and recommend people about this hotel. To be very honest the room we got is not more than two star, fungus poor quality chair, curtains had dust and we have dust allergy I couldn’t stop sneezing, the bathroom has a bath tub however looking at You won’t feel using it as a bathtub to lean and enjoy and it has a shower above bath tub which is too poor condition rusty and the water spread isn’t even, the wash basin have cracks. The only good thing was the clean bed however the comforter had a odour and yellowish colour on it as if it is tooo old. This is our second visit to this first visit was worst than this one door wide open cant be closed lock doesn’t work, chair full of fungus. Felt so disgusting and thought we would never come back here but unfortunately we had no other option near north railway as every good hotel was sold out. We booked a suite room us however we don under what happened it shows we booked a twin bedroom. And they asked 1500 more for a king bed. Seriously for king bed dulex room they charged us
Room: DELUXE TWIN ROOM
Presidency Kochi City Centre has replied on Thu Jun 26 20:21:30 IST 2025
Dear Guest, Greetings from Hotel Presidency !!! We would like to thank you for taking valuable time to share feedback on our services and about the property, all such feedback helps us to improve our offerings, we have noted the concerns raised by you and will look into it on priority. We would be glad to have you on our property on your next visit to enjoy our improved services. Best Regards, Hotel Presidency
Average Stay
Limited food menu in Breakfast and in room dining. Ac not working with noise . No proper channels on TV . It’s just an average hotel
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Thu Jun 26 20:21:43 IST 2025
Dear Guest, Greetings from Hotel Presidency !!! We would like to thank you for taking valuable time to share feedback on our services and about the property, all such feedback helps us to improve our offerings, we have noted the concerns raised by you and will look into it on priority. We would be glad to have you on our property on your next visit to enjoy our improved services. Best Regards, Hotel Presidency
Average Stay
Hotel somewhat dated, but very conveniently located - ideal for local outings and dining out. Staff courteous and helpful. F&B not to our expectations - better preparation and more choice would help.
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Thu Jun 26 20:21:53 IST 2025
Dear Guest, Greetings from Hotel Presidency !!! We would like to thank you for taking valuable time to share feedback on our services and about the property, all such feedback helps us to improve our offerings, we have noted the concerns raised by you and will look into it on priority. We would be glad to have you on our property on your next visit to enjoy our improved services. Best Regards, Hotel Presidency
Best hotels at Kochi ernakulam
Nice location and best staff response at the hotel complimentary breakfast is also good to have. ............................
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Sat Apr 26 15:12:24 IST 2025
Thank you for your kind feedback. We are delighted to know you enjoyed our location, staff service, and the complimentary breakfast. Your appreciation motivates us to continue delivering a great experience. We look forward to welcoming you again soon. Thanks and regards
Excellent Stay
very nice ambiance and friendly staff
Room: DELUXE KING ROOM
Presidency Kochi City Centre has replied on Sat Apr 26 15:13:18 IST 2025
Thank you for your wonderful feedback. We are pleased to hear that you enjoyed the ambiance and found our staff to be friendly. It was a pleasure having you with us, and we look forward to welcoming you back soon. Thanks and regards
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