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MG Road Gurgaon, Delhi
148 Ratings, 83 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's convenient location near the metro and its spacious rooms. The food quality receives mixed reviews, with some describing it as delicious while others find it average. However, cleanliness is a common concern, with many mentioning issues like dusty carpets and unclean bathrooms. Service also seems inconsistent, with several guests noting poor responsiveness from the staff.
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Overpriced ??
I didn’t find the place have the value for the price we pay. The stay itself was decent. It had the basic amenities.
Room: Deluxe Room
Good Rooms at affordable prices
Ive stayed at Luxera hotel for a week the experience was pleasant and the rooms are value for money.
Room: Deluxe Room
Excellent Stay
It's All about good....spcly cleaning nd staff gesture was nice...nd property feeling also good
Room: Deluxe Room
Good Stay
Amazing location n rooms to stay but lilo modification power sockets for mobile charging cockets are unvisible n all light buttons are at entrance.
Room: Deluxe Room
Old building
Location is next to the metro, food is good but same menu for every day. Will be boring after 2 days. Rooms are old and tv wont function. I cant count this as 3 star hotel.
Room: Deluxe Room
Average Stay
The carpets and curtain needed cleaning , 2 of the room had a lot of mould and guest had to face a issue. the overall location is good but cleanliness in room needs to be improved.
Room: Deluxe Room|Twin Room
Poor Stay
businessService is very poor. Not a customer friendly hotel. It is not recommended to stay here. They are not bothered about customer breakfast, dinner even the customer was pure booked.
Room: Twin Room
Average Stay
Room was good but service was very poor. My breakfast is also complementary with hotel booking but they started the breakfast around 8. 30-9 am. That's why every day me and my others office colouge
Room: Deluxe Room
Good
It's a great hotel and service along with hotel premises are clean and looking beautiful. It's on road and nearby by metro is arjun garh ( walking distance.
Room: Deluxe Room
Average
It was an average type of hotel. More like for wedding or other function kind of hotel. Not kind of resort stay. There wasn't any restaurant in the hotel. Food served in the room only. I thought there may be buffet system but it wasn't. Rooms were spacious but feeling was like old.
Room: Twin Room
Cautious before booking this property
businessIt is horror to stay in that property, it is a such bad experience that i am frightened to book any unknown property.
Room: Twin Room
Not The best
Not as expected and staff is not trained to handle guest
Room: Club Room
The Venue At Mg
We were here for wedding. So we made a reservation At a room here. The room was spacious, staff was quite supportive and The view of The resort's green Park from our room was special
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Fri Feb 28 18:12:58 IST 2020
Dear Tarsem, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location and services of The hotel. The team and I are delighted to have been of service to all of you and look forward to The pleasure of your return
Usual stay
coupleIt was peaceful. I recommend to all my friends.
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:49:03 IST 2019
Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards
Construction work
Construction work is ongoing in hotel premises, it is very noisy.
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Wed Dec 04 12:34:23 IST 2019
Thank you for your feedback. We regret The inconvenience caused during your recent experience at The Claremont Convention Center And. We will look into The concerns highlighted And take immediate corrective action. We value your patronage And look forward to welcoming you back soon.
Good stay
soloConvenient location near metro
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:49:34 IST 2019
Dear Guestl, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards
Overall good but beware of false description
coupleRoom And stay was overall good. Food was okay. Service was good. Only problem was falsely advertised balcony (there is no balcony in any room) And misleading photo showing bathtub.
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:50:04 IST 2019
Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards
Place is under renovation
groupThis should be told on site that place is under renovation so it is precautionary stand. Location is good. Landline as not working, so room service was a little difficult, bedsheets very ok. But need to be better and so do the blanket. It was smelling blanket.
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:50:30 IST 2019
Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards
Better
It's good to. Stay easily early check-in.
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:50:41 IST 2019
Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards
Good Stay
coupleGood hotel at a convenient location near metro.
Room: Club Room
Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Sat Sep 28 16:53:46 IST 2019
Dear Mr. Nawaz Sarfaraz, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards,
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