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Review Of Luxera Hotel - Adjacent to Arjangarh Metro Station0123401234

MG Road Gurgaon, Delhi

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    145 Ratings, 83 Reviews

    excellent
    23%
    very good
    27%
    average
    24%
    poor
    14%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 2
    • 3
    • 3
    • 2
    • 4
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.6
    • Room3.5
    • Food3.4
    • Hospitality3.7
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property boasts a fantastic location right next to the metro, making it easy to get around. Guests have appreciated the spacious rooms and beautiful garden view, along with friendly staff. However, several reviews point out issues like poor cleanliness, outdated facilities, and inconsistent service, particularly regarding breakfast and room updates. The food quality has been highlighted as a positive aspect, though the limited menu might not please everyone.

    Sort by:

    Positive first
    2.0

    Overpriced ??

    faris a.solo

    I didn’t find the place have the value for the price we pay. The stay itself was decent. It had the basic amenities.

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good Rooms at affordable prices

    narendra y.solo

    Ive stayed at Luxera hotel for a week the experience was pleasant and the rooms are value for money.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    shubham t.

    It's All about good....spcly cleaning nd staff gesture was nice...nd property feeling also good

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    Good Stay

    dharmesh d.

    Amazing location n rooms to stay but lilo modification power sockets for mobile charging cockets are unvisible n all light buttons are at entrance.

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Old building

    vinoth k.solo

    Location is next to the metro, food is good but same menu for every day. Will be boring after 2 days. Rooms are old and tv wont function. I cant count this as 3 star hotel.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    yashu k.family

    The carpets and curtain needed cleaning , 2 of the room had a lot of mould and guest had to face a issue. the overall location is good but cleanliness in room needs to be improved.

    Travel Month: Oct 2024

    Room: Deluxe Room|Twin Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    ramanamurty c.loyalty-iconbusiness

    Service is very poor. Not a customer friendly hotel. It is not recommended to stay here. They are not bothered about customer breakfast, dinner even the customer was pure booked.

    Travel Month: Oct 2024

    Room: Twin Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    suparna.business

    Room was good but service was very poor. My breakfast is also complementary with hotel booking but they started the breakfast around 8. 30-9 am. That's why every day me and my others office colouge

    Travel Month: Oct 2024

    Room: Deluxe Room

    4.0

    Good

    pankaj s.couple

    It's a great hotel and service along with hotel premises are clean and looking beautiful. It's on road and nearby by metro is arjun garh ( walking distance.

    Travel Month: Sep 2024

    Room: Deluxe Room

    3.0

    Average

    dev j.group

    It was an average type of hotel. More like for wedding or other function kind of hotel. Not kind of resort stay. There wasn't any restaurant in the hotel. Food served in the room only. I thought there may be buffet system but it wasn't. Rooms were spacious but feeling was like old.

    Travel Month: Sep 2024

    Room: Twin Room

    1.0

    Cautious before booking this property

    gaurav a.loyalty-iconbusiness

    It is horror to stay in that property, it is a such bad experience that i am frightened to book any unknown property.

    Travel Month: Sep 2024

    Room: Twin Room

    4.0

    Not The best

    kunal m.couple

    Not as expected and staff is not trained to handle guest

    Travel Month: Feb 2020

    Room: Club Room

    5.0

    The Venue At Mg

    tarsem k.couple

    We were here for wedding. So we made a reservation At a room here. The room was spacious, staff was quite supportive and The view of The resort's green Park from our room was special

    Travel Month: Feb 2020

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Fri Feb 28 18:12:58 IST 2020

    Dear Tarsem, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location and services of The hotel. The team and I are delighted to have been of service to all of you and look forward to The pleasure of your return

    3.0

    Usual stay

    ravinder s.loyalty-iconcouple

    It was peaceful. I recommend to all my friends.

    Travel Month: Aug 2019

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:49:03 IST 2019

    Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards

    2.0

    Construction work

    suresh s.couple

    Construction work is ongoing in hotel premises, it is very noisy.

    Travel Month: Oct 2019

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Wed Dec 04 12:34:23 IST 2019

    Thank you for your feedback. We regret The inconvenience caused during your recent experience at The Claremont Convention Center And. We will look into The concerns highlighted And take immediate corrective action. We value your patronage And look forward to welcoming you back soon.

    4.0

    Good stay

    nawaz s.loyalty-iconsolo

    Convenient location near metro

    Travel Month: Oct 2019

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:49:34 IST 2019

    Dear Guestl, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards

    3.0

    Overall good but beware of false description

    akash g.loyalty-iconcouple

    Room And stay was overall good. Food was okay. Service was good. Only problem was falsely advertised balcony (there is no balcony in any room) And misleading photo showing bathtub.

    Travel Month: Sep 2019

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:50:04 IST 2019

    Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards

    3.0

    Place is under renovation

    artee p.loyalty-icongroup

    This should be told on site that place is under renovation so it is precautionary stand. Location is good. Landline as not working, so room service was a little difficult, bedsheets very ok. But need to be better and so do the blanket. It was smelling blanket.

    Travel Month: Sep 2019

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:50:30 IST 2019

    Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards

    3.0

    Better

    megha.couple

    It's good to. Stay easily early check-in.

    Travel Month: Sep 2019

    Room: Club Room

    • user photos

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Tue Nov 26 15:50:41 IST 2019

    Dear guest, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards

    4.0

    Good Stay

    nawaz s.loyalty-iconcouple

    Good hotel at a convenient location near metro.

    Travel Month: Sep 2019

    Room: Club Room

    Luxera Hotel - Adjacent to Arjangarh Metro Station has replied on Sat Sep 28 16:53:46 IST 2019

    Dear Mr. Nawaz Sarfaraz, thank you for taking time out to share your experience with us. I Am glad to know that you enjoyed The location And services of The hotel. The team And I are delighted to have been of service to all of you And look forward to The pleasure of your return. Warm regards,

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