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Review Of Lords Grey Deluxe-Near Mall road0123401234

Fingask Estate, Shimla | 1.7 km drive to The Ridge of Shimla

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    4.2
    Very Good

    14 Ratings, 9 Reviews

    excellent
    57%
    very good
    14%
    average
    21%
    poor
    7%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 5
    • 5
    • 5
    • 5
    • 3
    • 2
    • 4
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    Reviews Summary

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    The property has received mixed reviews from guests. While some appreciated the location and helpful staff, others complained about the cleanliness and rude behavior of the staff. Some guests also faced issues with the amenities provided in the room, such as dirty beddings, no soap or towels in the bathroom, and no glasses for drinking water. The property also received negative feedback for not maintaining proper hygiene and safety measures during the pandemic. Overall, guests had a disappointing experience with the property and its services.

    Sort by:

    Positive first
    4.0

    good staff

    srikar a.group

    Very good staff, very polite, room can be better. Food was fine. Near to city

    Travel Month: Oct 2025

    Room: Lords Skyview Vista

    3.0

    Average Stay

    kunal t.group

    ventilation is a big problem, most rooms only have exhaust. location is good, parking bit away from hotel. ventilation is a big problem, most rooms only have exhaust. location is good, parking bit away from hotel.

    Travel Month: Jul 2025

    Room: Executive Room (Non View)

    Lords Grey Deluxe-Near Mall road has replied on Wed Jul 16 12:31:15 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback. We sincerely appreciate your comments and always value suggestions that help us improve. We’re sorry to hear that the room ventilation did not meet your expectations. While most of our rooms are equipped with exhaust systems for ventilation, we understand your concern and are actively exploring better options to enhance guest comfort. Regarding the parking, we would like to clarify that although it is a paid facility, as noted at the time of booking, we were pleased to provide it complimentary for your stay as a gesture of goodwill. The parking area is located just 50 meters from the hotel and is both secure and easily accessible. We aim to make our guests' experience as seamless and comfortable as possible, including when it comes to parking convenience. We hope to welcome you again in the future and provide a more comfortable experience. Warm Regards, Team Lords

    5.0

    A perfect stay for a perfect trip

    anurag k.solo

    My experience at this hotel was simply outstanding. From check-in to check-out, everything was smooth and hassle-free. The staff was courteous and attentive to every need. I particularly loved the hotel’s proximity to shimla's main attractions like mall road and ridge. The rooms were spotless, and the view from the balcony was breathtaking. If you're visiting shimla, lords gray deluxe is the place to be.

    Travel Month: May 2025

    Room: Lords Skyview Vista

    5.0

    Scenic and comfortable

    ritvik s.solo

    I loved how close the hotel was to mall road, making exploration easy. The views and location was perfect for unwinding, and the rooms were spacious and well-furnished. The food was another highlight.

    Travel Month: May 2025

    Room: Lords Premium Room

    5.0

    Homely stay with beautiful surroundings

    niti t.business

    The rooms are cozy and offer breathtaking views of the hills. The staff is friendly and provides excellent service. The peaceful ambiance and proximity to major attractions make it a great place to stay.

    Travel Month: May 2025

    Room: Lords Premium Room

    5.0

    Relaxing stay with great hospitality

    aayansh k.solo

    This hotel offers a relaxing environment with clean and comfortable rooms. The staff is hospitable and ensures all needs are met. The location is ideal for exploring the city's attractions.

    Travel Month: May 2025

    Room: Executive Room (Non View)

    5.0

    A family-friendly hotel

    samir b.business

    Lords gray deluxe are a great choice for families. The spacious rooms, the outdoor play area, and the friendly staff make it a perfect place for a family vacation. The food is delicious, and the location is convenient for exploring shimla.

    Travel Month: May 2025

    Room: Executive Room (Non View)

    3.0

    Price high

    varun g.family with 1 kid

    so so hotel price zaada hai or service or rooms utne ache nhi hai light nhi aati hai or koi bhi backup nhi hotel ke pass or stairs use karna mushkil hai lift se he jana pdta hai

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room (Non View)|Super Deluxe

    5.0

    Excellent Stay

    utkarsh s.family

    Nice Stay for Family and food was also good……

    Travel Month: Apr 2024

    Room: Family Room

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