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Kachi Ghatti, Shimla
17 Ratings, 10 Reviews
Reviews Summary
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This property boasts good food and a decent location on Shimla's main road. Guests appreciate the new furniture and overall cleanliness. However, room service falls short, and the swimming pool is notably small. Some reviews mention rude staff with poor assistance for luggage. The breakfast menu has drawn criticism for lacking variety. While some find it a reasonable stay for a few days, the experience seems mixed with issues around bookings and overall hospitality.
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great
good hospitality..room service is not upto mark.. swimming pool is small and on the roof top
Room: Deluxe room having no view
Royal Vista has replied on Sun Oct 27 22:36:14 IST 2024
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a positive experience during your stay with us. Your kind words about our service and the comfort of the rooms truly mean a lot to us. It’s guests like you who inspire our team to keep delivering the best possible experience. We’re so glad you enjoyed your time here, and we hope to welcome you back soon for another memorable stay!
Good Stay
Very good food at there and hotel also very good place
Room: Deluxe room having side view or non view
Royal Vista has replied on Mon Oct 28 13:22:34 IST 2024
We’re so happy to hear from you! Thank you for your valuable feedback.
Poor experience servece issue qq service issue
Nothing was the good from staff side they are very rude person no one help out to shift the laggage from your car to room the breakfast is very bakwas type jam bread and tea the given parathas without masala. And they called that the aaloo pratha shameless people, note- mm t plz don't suggest that type of hotels that is not your type hotel they are the lodge type
Room: Deluxe room having side view or non view
Poor property
Poor property, staff are polite
Room: Deluxe room having side view
Good hotel on main road
Good hotel on shimla main road room small but good new hotel so all furniture new food also ok
Room: Deluxe room having side view or non view
Royal Vista has replied on Mon Oct 28 13:23:53 IST 2024
We’re so happy to hear from you! Thank you for your valuable feedback.
Nice place
Good place to stay in shimla if you are visiting for few days only.
Room: Deluxe
Royal Vista has replied on Mon Oct 04 20:24:31 IST 2021
Dear guest warm greeting from hotel the royal vista shimla thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay with us. Our team felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Regards the royal vista team
Managing authority were cooperative
I had booked this hotel on 1st january but when i had check in i shocked to knew that all rooms are packed manager said that your booking is not in this hotel after i show him booking details then he arranged my booking in another hotel name is agarwal regancy.
Room: Deluxe
Royal Vista has replied on Mon Oct 04 20:42:51 IST 2021
Dear guest warm greetings from hotel the royal vista shimla sorry sir for inconvenience before that hotel the royal vista is on a lease but now we the owner of hotel the royal vista running our own property. So we take pride in our service and the high quality standards we maintain. We would like to make things right. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Regards the royal vista team
Poor hotel
groupPlease not stay in this hotel
Room: Luxury Room
Royal Vista has replied on Mon Oct 04 20:43:15 IST 2021
Dear guest warm greetings from hotel the royal vista shimla sorry sir for inconvenience before that hotel the royal vista is on a lease but now we the owner of hotel the royal vista running our own property. So we take pride in our service and the high quality standards we maintain. We would like to make things right. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Regards the royal vista team
Family friendly
Nice place for the cost. Staffs were very professional and food they served was also good.
Room: Deluxe
Good hotel for stay
Good for stay in Shimla also food good
Room: Deluxe
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