Stayed at Lemon Tree Srinagar on 17th–18th July. It’s a small property but the rooms are quite spacious, which was a positive. I was given an upgraded room, but unfortunately, the view was of the hotel’s backyard, which was not very appealing.
The food quality is good, but the service is slow, which affects the overall experience.
A major downside is the exorbitant pricing of basic amenities. After the two complimentary water bottles, the hotel charges ₹150 per bottle for regular packaged drinking water (MRP ₹20)—this feels unreasonable and exploitative.
The property is quite old and in need of maintenance. The water flow in the bathroom was very slow, making basic usage inconvenient.
Overall, while the room size and food were good, the high pricing, aging property, and slow service make it hard to justify the cost. There’s definite scope for improvement.
Lemon Tree Hotel Srinagar has replied on Mon Aug 04 13:25:31 IST 2025
Dear Saurabh,
Thank you for sharing your feedback about your stay at Lemon Tree Hotel, Srinagar. We appreciate your positive notes about the spacious rooms and food quality. However, we're truly sorry to hear that your experience was marred by issues such as slow service, the view from your room, and concerns regarding pricing for amenities.
Your comments regarding maintenance and bathroom water flow have been noted, and we will ensure they are addressed with our team. We value your insights and hope to improve upon these areas for future guests. Thank you once again for your review.
Best Regards,
Hotel General Manager
Lemon Tree Hotel, Srinagar
Lemon Tree Hotels
10,000+ rooms. 110+ hotels