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Review Of La Place Sarovar Portico0123401234

Hazratganj, Lucknow | 6 minutes walk to Hazratganj Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.2
    Very Good

    2276 Ratings

    excellent
    46%
    very good
    34%
    average
    12%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 3
    • 5
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Hospitality4.3
    • Facilities4.0
    • Food4.0
    • Room4.1
    • Cleanliness4.3
    • Value For Money4.0
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    Reviews Summary

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    La Sarovar Portico Lucknow is nestled in the vibrant Hazratganj area, offering easy access to shopping and local eateries. Guests rave about the spacious, well-maintained rooms and splendid hospitality, highlighting the polite and attentive staff. The food, especially the breakfast buffet, receives high praise for its variety and taste. Cleanliness is a key point, with many noting the hotel's commitment to hygiene. Some guests mention service delays during peak hours, but overall, it's a solid choice for both business and leisure travelers.

    Sort by:

    Positive first
    3.0

    average experience for 5k

    aditya v.solo

    Situation of room was beyond dirty. So many sticky spots on the tables. Long settled Dust on chairs. Flickering lights and fans. Average food and cutlery.

    Travel Month: Sep 2025

    Room: Superior Room - Queen Bed

    5.0

    Excellent Stay

    samujjal n.family with 1 kid

    very neat and tidy, courteous staff. food is good although a tad overpriced. Overall a very good place to stay in lucknow.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Superior Room - Queen Bed

    3.0

    Business trip in an Old world charm

    samit r.business

    Location is Excellent, Food taste & variety can be improved , for basic amenities like toothpaste, shaving kit you have to ask n they will provide , services are Good,Hotel staff courteous & helpful

    Travel Month: Sep 2025

    Room: Superior Room - Twin Bed

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    • user photos
    5.0

    Just like 5 star 🌟

    md a.family

    Great room service, food, and whatnot, reachable at the heart of Lucknow, that is Hazratganj. Walkable distance from the metro station, everything top-notch.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Superior Room - Twin Bed

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    • user photos
    5.0

    stayed for business tour

    sameer s.business

    The service is good. Food options can be a little better and so can the checkout waiting period can be improved

    Travel Month: Sep 2025

    Room: Superior Room - Twin Bed

    5.0

    Overall, a great experience with excellent hospitality

    ankit r.family with 2 kids

    had a wonderful stay at La Place Sarovar Portico. The location is perfect, right near Hazratganj metro and market, making it very convenient to explore all the famous spots like Royal Café and Sharma Ji Ki Chai. The room service was superb — prompt and efficient, even at midnight, which made our stay very comfortable. We also had a complimentary dinner buffet. While the spread had fewer items, the food quality was good. A little more variety could make it even better. Overall, a great experience with excellent hospitality and a prime location. I would definitely recommend this hotel for anyone visiting Lucknow.

    Travel Month: Sep 2025

    Room: Superior Room - Queen Bed

    1.0

    Terrible Stay

    arjun t.solo

    The staff was not at all helpful and was very impolite Elevator not working Room quality has deteriorated Not at all a good experience

    Travel Month: Sep 2025

    Room: Superior Room - Queen Bed

    5.0

    Excellent Stay

    girish m.

    I had an excellent experience during my recent stay at La Sarovar Portico, Lucknow. The hospitality extended by the team was truly commendable, reflecting a high standard of professionalism and guest care. The complimentary dinner offered was a thoughtful gesture, with well-prepared dishes and attentive service that enhanced the overall dining experience. Additionally, my request for a late check-out was handled with efficiency and courtesy, allowing for a seamless and comfortable departure. Overall, the property combines comfort with exceptional service, making it a highly recommended choice for both business and leisure travelers visiting Lucknow.

    Travel Month: Aug 2025

    Room: Superior Room - Queen Bed

    La Place Sarovar Portico has replied on Mon Sep 08 17:02:19 IST 2025

    Dear GIRISH MISRA, We are thrilled to hear of your exceptional stay at La Sarovar Portico, Lucknow. Your appreciation for the hospitality extended by our team and the professionalism and guest care they exhibited is profoundly acknowledged. We strive to provide experiences like the one you've had and your feedback encourages our team immensely. We are happy to know that you enjoyed the complimentary dinner and found the dishes well-prepared and the service attentive, enhancing your overall dining experience. On your request for a late check-out, our team's goal is always to handle all requests efficiently and courteously to ensure a comfortable and seamless departure for our guests. It's great to know that you found our property comforting and the service exceptional. We aim to be the preferred choice for all visiting Lucknow and hearing such high recommendation from you only motivates us to push our boundaries even further. Your feedback is definitely a boost to our morale and we look forward to serving you again. Regards, La Place Sarovar Portico,

    5.0

    Excellent Stay

    sanya s.solo

    Great location, so close to Hazratganj market & Royal Cafe. Their service is really good and the staff is very courteous. Loved my stay at Sarovar Portico.

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Mon Sep 08 17:01:41 IST 2025

    Dear Sanya Sabharwal, We appreciate your positive feedback about our location near Hazratganj market & Royal Cafe, as well as your kind comments about our service and staff. It is heartening to know that your stay at Sarovar Portico has been enjoyable and memorable. Your satisfaction is our topmost priority, and we are gratified that our efforts to provide a great experience have left a good impression on you. We eagerly look forward to welcoming you again, hoping to serve and surpass your expectations in the future. Regards, La Place Sarovar Portico,

    2.0

    leakage in the roof

    pallavi s.business

    Leakage in roof just outside my room. It’s actually a bad experience. maintenance of the property clearly needs improvement. A hotel of this standard should ensure proper waterproofing and regular upkeep.

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Mon Sep 08 17:01:51 IST 2025

    Dear Pallavi Singh Singh, We sincerely acknowledge your feedback concerning the roof leakage and acknowledge the inconvenience it may have caused you. Displaying a high standard of maintenance is indeed a crucial aspect of our service, and we apologize that you did not experience this. We understand that our property's state is crucial to the enjoyment of your stay, and we have taken your comments earnestly. Your remarks concerning the need for improved waterproofing and regular upkeep have been reported to our management team. Immediate actions and measures will be taken to ensure this issue is promptly addressed so it does not occur in the future. Improving our services and facilities for the better comfort of our guests is our topmost priority. Therefore, we are very much grateful to you for pointing out the areas where we need to focus on and garner improvement. We are looking forward to serving you better in the future. Regards, La Place Sarovar Portico,

    5.0

    Excellent Stay

    rakesh g.group

    Please share link for review

    Travel Month: Aug 2025

    Room: Superior Room - Queen Bed

    La Place Sarovar Portico

    Dear Rakesh Ghai, I am pleased to see that you have taken the time to share your comments with us. Your feedback is essential in helping us improve. However, sadly, we cannot share a link for a review due to privacy policies. But rest assured if you have any concerns or feedbacks, we are here to listen and act accordingly. You can share your detailed views or any specific area you want us to improve by dropping us an email. Please don't hesitate to get in touch if there is anything else you need. Your satisfaction is our primary concern. Regards, La Place Sarovar Portico,

    5.0

    Excellent Stay

    shubham p.solo

    The rooms of hotel Sarovar Portico are very spacious, the interior theme of room is attractive, the green initiatives of hotel is praiseworthy. Additionally the location of hotel is also very good , the food menu was also perfect.

    Travel Month: Aug 2025

    Room: Superior Room - Queen Bed

    La Place Sarovar Portico has replied on Mon Sep 08 17:02:00 IST 2025

    Dear Shubham Pandey, We are delighted to read such a positive review about Hotel Sarovar Portico. It's fantastic to know you found our rooms spacious with an attractive interior theme. We are committed to our green initiatives and are thrilled that they've been appreciated and made a difference to your stay. The location is indeed one of our prime assets and we're glad it added to the convenience during your stay. Our culinary team will be thrilled to know that you enjoyed the carefully curated menu. We hope to serve you again in the future and continue to meet your expectations. Regards, La Place Sarovar Portico,

    2.0

    terrible room service

    tejas t.solo

    Terrible service. Asked for sinple dental kit which got delivered 45 mins later to me room. And the staff is so casual about being late

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Tue Sep 02 13:01:04 IST 2025

    Dear Sir, We regret the delay in service. We have shared the feedback with concerned team member & ensure this delay will not repeated. We look forward to your continued patronage. Kind Regards, Vishal Kr Prasad General Manager

    5.0

    Excellent Stay

    tarun k.solo

    Rooms were excellent and quality of food was also good And Property is located at good place

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Mon Sep 15 12:17:41 IST 2025

    Dear Tarun Khurana, We're thrilled to hear about your positive experience with our rooms, quality of food and our property's location. It's extremely satisfying to know we were successful in providing you with the high standards you anticipated. Your positive remarks tell us that we're on the right track to providing excellent service. Please make sure to visit us again in the future for another memorable experience. We'll continue to ensure our food taste, room comfort, and location convenience meet your expectations. Regards, La Place Sarovar Portico,

    5.0

    Excellent Stay

    saurabh s.solo

    Great stay at Sarovar Portico, Lucknow. Clean rooms, courteous staff, and a convenient location. The food was delicious, especially the breakfast buffet. Ideal for both business and leisure travel. Recommended!

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Mon Sep 15 12:17:52 IST 2025

    Dear Saurabh Sharma, We are delighted to read your positive review about your stay at Sarovar Portico, Lucknow. Keeping our space clean and welcoming is of utmost importance to us, so your compliments have been taken to heart. It is wonderful to hear that you enjoyed our food offerings, particularly the breakfast buffet, which we also take immense joy in preparing. We always strive to provide a comfortable stay for all types of travelers, whether traveling for business or leisure. Your high recommendation of our hotel to future guests is deeply appreciated. We look forward to delivering the same excellent service on your future visits with us. Regards, La Place Sarovar Portico,

    5.0

    Excellent Hotel in Central Location

    bhavik s.couple

    We stayed here and loved it. The room and bathroom are clean, hygienic and well maintained. The staff are helpful. Breakfast is nice and sufficient. Would definitely recommend.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Mon Sep 15 12:18:02 IST 2025

    Dear Bhavik Soni, We are pleased to know you enjoyed your stay with us and that our cleanliness, hygiene, and well-maintenance met your expectations. It's also lovely to know our helpful staff and pleasant breakfast experience added value to your stay. Recommendations from such satisfied guests like you means a lot to us. We appreciate you choosing our hotel and look forward to the pleasure of welcoming you again on your next visit. Regards, La Place Sarovar Portico,

    5.0

    Excellent Stay

    swarup r.couple

    it was wonderful stay. hotel located at very closed to the market so everything is accessible. neat clean room and good staff.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Superior Room - Queen Bed

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    La Place Sarovar Portico has replied on Tue Sep 02 03:44:18 IST 2025

    Dear Swarup Raj, We're thrilled to read about your wonderful stay with us! It brings us immense joy to know that you appreciated our hotel's location, which indeed, as you mentioned is advantageously close to the market, thus making everything easily accessible for our guests. We are glad to hear that you found the room neat and clean - that's the level of comfort we always strive to provide. We consider our hotel to be a home away from home for our guests, and our staff is our greatest asset in creating this warm environment. Thank you for acknowledging their good service; we will definitely pass on your praise to the entire team. Feedback like yours encourages us to continue working hard and delivering the best possible hospitality. We look forward to welcoming you back for another pleasant stay in the near future. Regards, La Place Sarovar Portico,

    3.0

    Average Stay

    harvinder.group

    it did not meet sarovar 4 star standards… breakfast was average… room facilities were also average level… compared to tariff what was paid for two rooms that we booked it was below our expectations … thanks

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

    La Place Sarovar Portico has replied on Tue Sep 02 03:44:30 IST 2025

    Dear Harvinder manocha, We appreciate your feedback and will aim to improve our services and facilities. Please share your feedback in detail on gmlpsp@sarovarhotels,com. Regards, La Place Sarovar Portico,

    5.0

    One of the best propert in Hazratganj

    nasir k.business

    A good place to stay that too in budget. It was my 2nd time in the last two months and i really like the property and location. Recommend!

    Travel Month: Aug 2025

    Room: Superior Room - Twin Bed

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    La Place Sarovar Portico has replied on Sun Aug 24 05:04:29 IST 2025

    Dear Nasir Khan, Appreciate your positive feedback! Great to hear you enjoyed your stay. Looking forward to welcoming you again. Regards, La Place Sarovar Portico,

    3.0

    Average Stay

    puneet.couple

    Not good They charged for mini bar but it was free under my booking with MMT VEG PLATTER was free with my booking they denied. They charged us for dirty hand towel and bed sheet.

    Travel Month: Aug 2025

    Room: Premium Room - Double Bed

    La Place Sarovar Portico has replied on Sun Aug 24 05:05:46 IST 2025

    Dear Puneet Agrawal, Sorry for the trouble. We'll audit this with the team to prevent any such misunderstandings in the future. Regards, La Place Sarovar Portico,

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