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- Surestay By Best Western Gomti Nagar, Lucknow, Lucknow
Surestay By Best Western Gomti Nagar, Lucknow
About Property
A hotel is more than just a place to stay; its a destination in itself, a perfect place for MICE. Hotel is having well appointme ...Read moreAmenities
- Restaurant
- 24-hour Room Service
- Yoga
- Power Backup
- Elevator/Lift
- Refrigerator
- + More Amenities
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Very Good(197 RATINGS)
Gomti Nagar
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Surestay By Best Western Gomti Nagar, Lucknow Location
Location rated 3.9 by guests
What guests said
Guests appreciate the property's prime location, describing it as neat, clean, and easily accessible. Many highlighted its proximity to notable areas, making it an excellent choice for both leisure and convenience. The quiet, residential surroundings contribute to a pleasant atmosphere, enhancing overall satisfaction with the stay.
Property Rules at Surestay By Best Western Gomti Nagar, Lucknow
Check-in: 2 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Surestay By Best Western Gomti Nagar, Lucknow Photos by Guests
- +49 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
197 Ratings, 77 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 4
- 5
- 2
- 4
- 5
- 3
- 5
- 3
- 5
Review Summary
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This property is appreciated for its convenient location, good food, and courteous staff. Guests highlight the cleanliness and well-managed ambience, making for a comfortable stay. Many enjoy the tasty breakfast and hospitality provided by the staff. While some mention service delays, the overall vibe is positive, perfect for budget travelers and families alike.
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Latest first
4.0
Good Stay
vijay p.business
Convenient location. Food, Amenities and Services are good. Well managed. Well behaved and courteous staff.
Room: Twin Beds Non Smoking Superior Room
5.0
Good accommodation and good staff behave is goods location is good and also
vivek d.business
Fantastic Stay good people and good staff location is good and convainet and staff behave is good food
Room: Twin Beds Non Smoking Superior Room
3.0
Average Stay
gurpreet s.
4
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Wed Sep 10 12:39:45 IST 2025
Dear Sir , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks ( Mohit Kumar Singh)
4.0
Good Stay
sanatan s.
It was a good hotel and some staff were very friendly and the location was good but it's good.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Fri Aug 15 16:49:55 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks ( Mohit Kumar Singh)
4.0
Highly Recommended Hotel
adnan q.family with 2 kids
“Great experience overall! The hotel location is perfect, food was delicious, and hospitality was excellent.”
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Fri Aug 15 16:50:01 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks ( Mohit Kumar Singh)
1.0
Terrible Stay
prince k.business
No amenities were provided to us which were mentioned at the time of booking. We were offered water in plastic reusable water bottles. No Iron, No Hair Dryer, No toiletries were present. We were denied breakfast despite showing them booking receipt where it was clearly mentioned that breakfast was included. customer care dissolved the issue by just telling that “ it is very rare but a technical glitch, nothing can be done in this case”. Horrible experience.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Fri Aug 15 16:50:43 IST 2025
Dear Guest We're sorry to hear that you had a negative experience at our Property . We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. Your feedback is highly valued and will help us improve our services"
4.0
Good Stay
deepti.family
The stay was good, location of the property is also good,,,,only thing was that the mattress on the bed was not comfortable and room was quite conjested and not spacious enough for accommodating even three persons
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu Jun 19 10:55:30 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
5.0
awesome stay in Lucknow
sadiq a.family with 1 kid
Best experience staff were nice and restaurant was good rooms were clean Awesome stay in Lucknow
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu Jun 19 10:55:37 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
5.0
Excellent Stay
tushar p.
Overall hotel stay was superb , Good location , good interiors and well behaved staff.
Room: King Bed Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu Jun 19 10:55:47 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
5.0
Amazing and value for
ashish v.solo
Amazing value for money, comfortable stay! Everything you want from a value 3-star stay, you get it here.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu May 22 14:29:53 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
1.0
Terrible Stay
kripa m.family
The rooms and bathrooms were very good and value for money. But the breakfast and the staff were very horrible. I would only recommend this place if anyone wants to just stay fo r a night or two but not expect anything else like good breakfast and service.
Room: King Bed Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu May 22 14:30:14 IST 2025
Dear Guest We're sorry to hear that you had a negative experience at our Property . We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. Your feedback is highly valued and will help us improve our services"
4.0
Good Stay
atal v.solo
Stay was good. Water kettle being provided was not so clean and there ware some mosquitos in the bathroom.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu May 22 14:29:59 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
1.0
Terrible Stay
anuj a.
Very poor cleaning of the room…worst behaviour of staff…tatseless food
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Thu May 01 19:17:47 IST 2025
Dear Guest We're sorry to hear that you had a negative experience at our Property . We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. Your feedback is highly valued and will help us improve our services"
4.0
Perfect
rohit k.couple
From cleaning to the behaviour of the staff. Everything is very well. Many varieties in breakfast and we loved it.
Room: King Bed Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Apr 21 12:57:09 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
4.0
Good Stay
santosh g.family with 2 kids
Nice place to stay with clean rooms and tasty food. People are courteous and forthcoming for suggestions. Recommend
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Apr 21 12:57:13 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
3.0
all is good except
dr.ankur k.family with 1 kid
I found this property on mmt. This is a new property , so very neat n clean . But the response from reception may improve. The sound of some drunk people shouting and laughing loudly kept coming till 1-2 o'clock, this is a bit scary for a family. We reached there at 11 pm and we have 3 bag n 1 baby but no service was given by hotel to take our luggage, receptionist was not bothering for attending us, Food is good, rooms and washroom are good n clean
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Apr 21 12:57:56 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
4.0
good property we reached late but hotel provide us food at 11 we like swrvi
rahul a.family
We reached late at hotel but we get great food good property we reached late but hotel provide food good taste
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Apr 21 12:58:05 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
5.0
#the perfect stay
vasundhra b.family
The staff here is very nice. Location, services and everything is perfect to make your stay and visit wonderful. I recommend if you’re looking for a good stay in lucknow, Surestayz is surely a perfect option.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Apr 21 12:58:13 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
3.0
Average Stay
avdhesh y.business
I wanted to share some feedback about my recent stay at the hotel. While I appreciated the cleanliness of the rooms they were a bit smaller than I expected. Washroom is very clean but the toiletries are provided in are very average must be improved and dental and shaving must be. Additionally, the hotel didn't have on-site parking; instead, they arranged for parking about 100 meters away. While the room had an Android TV, I was disappointed to find that there was no internet access.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Mar 10 17:25:09 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
4.0
great service and clean rooms
ashmeet u.
solo
soloThe staff was extremely polite and very helpful. I found them to be caring and they worked hard to ensure my stay was comfortable and enjoyable.
Room: Twin Beds Non Smoking Superior Room
Surestay By Best Western Gomti Nagar, Lucknow has replied on Mon Mar 10 17:25:33 IST 2025
Dear Sir/Madam , Thank you for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality and prompt services. Thanks Mohit Kumar Singh
