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- Amritsar
- 4 Star Hotel in Amritsar
- SureStay Plus by Best Western Amritsar, Amritsar
SureStay Plus by Best Western Amritsar
About Property
Located in close proximity to Amritsar Junction, SureStay Hotel by Western is a contemporary boutique hotel offering top-notch services, lavish rooms and warm hospitality. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Restaurant
- Bonfire
- 24-hour Room Service
- + More Amenities
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+91
1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
Fits 2 Adults
30% off on Food & Beverage services
20% Off on Laundry service
Complimentary Welcome Drink on arrival
Non-Refundable
₹ 3,225Per Night:
₹ 2,187
Very Good(903 RATINGS)
Ranjit Avenue
6.6 km drive to Golden Temple
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1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
304 sq.ft (28 sq.mt)
City View
1 King Bed
1 Bathroom
Room Only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Non-Refundable
₹ 3,375
₹ 2,298
+₹ 282 taxes & fees Per Night
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5 Room Types
- Free Cancellation
- Breakfast Included
- Book with ₹0 Payment
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1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
- 280 sq.ft (26 sq.mt)
- 1 King Bed
- 1 Bathroom
- Mineral Water
- Laundry Service
- Air Conditioning
- Housekeeping
- In-room Dining
- Iron/Ironing Board
Room Only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Non-Refundable
₹ 3,225
₹ 2,187
+₹ 268 taxes & fees Per Night
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Room With Free Cancellation
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 4,300
₹ 2,978
+₹ 365 taxes & fees Per Night
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Room With Free Cancellation | Breakfast only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Free BreakfastBook with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 4,600
₹ 3,199
+₹ 393 taxes & fees Per Night
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1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
- 304 sq.ft (28 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
Room Only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Non-Refundable
₹ 3,375
₹ 2,298
+₹ 282 taxes & fees Per Night
HSBC Bank Credit Card NoCostEMI Offer - Get INR 805 Off SELECT TO AVAIL
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Room With Free Cancellation
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 4,500
₹ 3,125
+₹ 384 taxes & fees Per Night
Book with ₹0
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Room With Free Cancellation | Breakfast only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
- Free Breakfast
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 4,800
₹ 3,346
+₹ 411 taxes & fees Per Night
Book with ₹0
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2 Single Beds, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
- 5694 sq.ft (529 sq.mt)
- Courtyard View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Interconnected Room
- Air Conditioning
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
Room Only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Non-Refundable
₹ 3,375
₹ 2,298
+₹ 282 taxes & fees Per Night
HSBC Bank Credit Card NoCostEMI Offer - Get INR 805 Off SELECT TO AVAIL
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Room With Free Cancellation
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 4,500
₹ 3,125
+₹ 384 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1095 Off SELECT TO AVAIL
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Room With Free Cancellation | Breakfast only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
- Free Breakfast
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 4,800
₹ 3,346
+₹ 411 taxes & fees Per Night
Book with ₹0
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2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
- 5694 sq.ft (529 sq.mt)
- Courtyard View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Air Conditioning
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- Laundry Service
Room Only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Non-Refundable
₹ 4,125
₹ 2,849
+₹ 350 taxes & fees Per Night
HSBC Bank Credit Card NoCostEMI Offer - Get INR 998 Off SELECT TO AVAIL
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Room With Free Cancellation
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 5,500
₹ 3,860
+₹ 473 taxes & fees Per Night
Book with ₹0
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Room With Free Cancellation | Breakfast only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
- Free Breakfast
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 5,800
₹ 4,081
+₹ 501 taxes & fees Per Night
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1 King Bed, Non-Smoking, Premium Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
- 340 sq.ft (32 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
Room Only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Non-Refundable
₹ 4,500
₹ 3,125
+₹ 384 taxes & fees Per Night
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1095 Off SELECT TO AVAIL
Login Now and get this for ₹3,085 or less
Room With Free Cancellation
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 6,000
₹ 4,228
+₹ 519 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1481 Off SELECT TO AVAIL
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Room With Free Cancellation | Breakfast only
- 30% off on Food & Beverage services
- 20% Off on Laundry service
- Complimentary Welcome Drink on arrival
- Free Breakfast
Book with ₹0 Payment
Pay before 12 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹012 Dec11:59 PM
13 Dec01:59 PM
Check-in
₹ 6,300
₹ 4,448
+₹ 546 taxes & fees Per Night
Book with ₹0
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SureStay Plus by Best Western Amritsar Location
Location rated 4.4 by guests
What guests said
Guests overwhelmingly praise the property's excellent location, highlighting its proximity to key attractions like the Golden Temple and shopping areas. Many appreciated the calm, peaceful environment, as well as accessibility to transport, making it convenient for sightseeing. Reviews consistently mention the easy reach to restaurants and markets, contributing to an overall satisfying experience amidst a vibrant neighborhood.
Property Rules at SureStay Plus by Best Western Amritsar
Check-in: 2 PM Check-out: 12 PM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Groups with only male guests are not allowed at this property
- Passport, Aadhaar, Govt. ID and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Optional : Rollaway bed fee: INR 1500.0 per day
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|This property accepts credit cards; cash is not accepted|Noise-free guestrooms cannot be guaranteed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
SureStay Plus by Best Western Amritsar Photos by Guests
- +92 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
903 Ratings
Last 10 Customer Ratings (Latest First)
- 1
- 5
- 5
- 4
- 5
- 5
- 5
- 4
- 3
- 5
Review Summary
Powered by Myra.AI
- Cooperative and polite staff.
- Neat and clean rooms.
- Amazing location with easy access to restaurants and markets.
- Spacious, well-maintained rooms.
Sort by:
Latest first
1.0
room key
harmanjot s.family
Room key not working every time call to receiption for open my room service is average and breakfast also everage
Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
5.0
Excellent Stay
adesh.family with 1 kid
Every thing was upto mark n must say all staff was well mannered n well behaved keep it up Location of the hotel too was good Amenities n cleanings was fantastic
Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
5.0
about staff and hotel
gurmanpreet k.couple
Best hotel to stay near market and the staff is very corporative i love to stay in this hotel its very close to market
Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
3.0
Average Stay
satpreet s.group
Property Location is good very easily accessible, rooms were good but cockroaches were there and AC’s not working properly, staff is very helpful
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
5.0
Excellent Stay
harinder s.
Nature of all the staff members was soo 😊 good. And loction was absolutely amazing no traffic no rush. Neat and clean rooms
Room: Day Use Room 11 AM to 4 PM
5.0
Excellent Stay
ankur m.group
very cooperative and polite staff. Neat and clean rooms. location is also very good
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
3.0
Towel torn liquid soap bottle empty
tarun b.family with 1 kid
No liquid soap in washroom towel were torn Paying so much hefty amount and getting worst experience food was also below average
Room: 1 King Bed, Non-Smoking, Premium Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
5.0
Excellent Stay
simar r.couple
The room was very neat and clean and. Very beautiful amazing view
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
4.0
Good Stay
sanjeev g.solo
location was superb , Breakfast was with limited choice and placed at unhygienic place where cockroaches were ro location was superb , Breakfast was with limited choice and placed at unhygienic place where cockroaches were roaming
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 20 13:44:09 IST 2025
Dear Guest, Greetings from SureStay Plus by Best Western Amritsar!!! Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus. Please do let me know your date of coming and this time i shall personally ensure that services are flawless Warm Regards Team Sure Stay Plus
5.0
great service
tina t.family with 1 kid
Everything was outstanding and great. Loved the place and and environment, staff was polite and helpful
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:48:41 IST 2025
Dear Guest, Greetings from SureStay Plus by Best Western Amritsar!!! We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience. We look forward to welcome you back once again!! Warm Regards Team Sure Stay Plus
5.0
Excellent Stay
dev d.
The location of the property was amazing.Not only the location but the hygiene was also taken care of.
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:49:43 IST 2025
Dear Mr. Dev, Greetings from SureStay Plus by Best Western Amritsar!!! We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience. We look forward to welcome you back once again!! Warm Regards Team Sure Stay Plus
5.0
Clean room
kushal p.business
everything is good.Excellent stay.Nice food service.We can say everything is nice and good.Food is very nice and Tast everything is good.Excellent stay.Nice food service.We can say everything is nice and good.Food is very nice and Tasty
Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:50:32 IST 2025
Dear Mr. Kushal, Greetings from SureStay Plus by Best Western Amritsar!!! We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience. We look forward to welcome you back once again!! Warm Regards Team Sure Stay Plus
2.0
Poor Stay
gauravdeep s.solo
Hotels location is fantastic, perfect for the solo traveler’s too. But then hotel seems to have a problem with the exhaust / fresh air supply as there was alot of humidity in the rooms and the central AC not very effective. The staff was very helpful and did change the room but then humidity was still of a concern and the AC cooling was poor.
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:51:24 IST 2025
Dear Mr. Gauravdeep, Greetings from SureStay Plus by Best Western Amritsar!!! Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus. Please do let me know your date of coming and this time i shall personally ensure that services are flawless Warm Regards Team Sure Stay Plus
5.0
Excellent Stay
etheshamul h.
Everything is very good, especially food and staffs are so helpful and kind.
Room: Day Use Room 11 AM to 4 PM
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:52:00 IST 2025
Dear Mr. Etheshamul, Greetings from SureStay Plus by Best Western Amritsar!!! We thank you on behalf of the entire team SureStay Plus at Amritsar for such beautiful words of appreciation. We are immensely pleased to read that you enjoyed our accommodation, food & services. We shall personally pass on your regards to the entire team. We are glad, we were able to create unique & memorable memories while you stayed with us. Once again thank you for giving feedback and we look forward to welcoming you back soon Warm Regards Team SureStay Plus
4.0
Good Stay
sahil c.
Had a good experience as my room was upgraded to deluxe category. Rooms are well maintained and well equipped. Breakfast buffet is also great. Location is very convenient. Overall a good experience.
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 20 13:44:36 IST 2025
Dear Guest, Greetings from SureStay Plus by Best Western Amritsar!!! We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience. We look forward to welcome you back once again!! Warm Regards Team Sure Stay Plus
5.0
Excellent Stay
ravi s.
It was nice and comfort stay with good breakfast.
Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu Jul 17 09:21:50 IST 2025
Dear Mr. Ravi, Greetings from SureStay Plus by Best Western Amritsar!!! We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience. We look forward to welcome you back once again!! Warm Regards Team Sure Stay Plus
5.0
Excellent Stay
aman g.family with 2 kids
Hotel rooms were perfect and location was too good All resturants and market was nearby It was a pleasant stay
Room: 1 King Bed, Non-Smoking, Premium Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu Jul 17 09:23:05 IST 2025
Dear Mr. Aman, Greetings from SureStay Plus by Best Western Amritsar!!! We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience. We look forward to welcome you back once again!! Warm Regards Team Sure Stay Plus
3.0
Average Stay
rajandeep s.couple
I stayed at this hotel for one night. The experience was okay overall. The room was clean and had the basic facilities needed for a short stay. The staff was mostly polite and helpful. However, one disappointment was that some staff members kept staring at us, which made us feel uncomfortable — as if they had never seen a couple before. It’s a decent option if you’re looking for a budget-friendly place, but this kind of behavior should be addressed.
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Mon Jun 16 12:29:46 IST 2025
Dear Mr. Rajandeep, Greetings from SureStay Plus by Best Western Amritsar!!! Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus. Please do let me know your date of coming and this time i shall personally ensure that services are flawless. Warm Regards Team Sure Stay Plus
4.0
Good Stay
gagandeep s.solo
I had a pleasant stay overall — the room was clean, the staff was polite, and the location was convenient. However, I was really disappointed with the internet connection. As someone who had some important meetings during the stay, I faced many difficulties due to the poor and unstable Wi-Fi. For the biggest hotel chain in the world, this was unexpected. In today's time, a stable internet connection is essential, especially for business travelers. I hope they seriously work on improving this.
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu May 22 14:52:13 IST 2025
Dear Guest, Greetings from SureStay Plus by Best Western Amritsar!!! Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus. Please do let me know your date of coming and this time i shall personally ensure that services are flawless. Warm Regards Team Sure Stay Plus
3.0
Service complaint
amarjeet d.business
Room service very poor and room cooling is not good I am not satisfied from service and other facility
Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu May 22 14:52:55 IST 2025
Dear Mr. Amarjeet, Greetings from SureStay Plus by Best Western Amritsar!!! Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus. Please do let me know your date of coming and this time i shall personally ensure that services are flawless Warm Regards Team Sure Stay Plus
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