location was superb , Breakfast was with limited choice and placed at unhygienic place where cockroaches were ro location was superb , Breakfast was with limited choice and placed at unhygienic place where cockroaches were roaming
Travel Month: Aug 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 20 13:44:09 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless
Warm Regards
Team Sure Stay Plus
5.0great service
tina t.family with 1 kid
Everything was outstanding and great. Loved the place and and environment, staff was polite and helpful
Travel Month: Aug 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:48:41 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
The location of the property was amazing.Not only the location but the hygiene was also taken care of.
Travel Month: Jul 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:49:43 IST 2025
Dear Mr. Dev,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
5.0Clean room
kushal p.business
everything is good.Excellent stay.Nice food service.We can say everything is nice and good.Food is very nice and Tast everything is good.Excellent stay.Nice food service.We can say everything is nice and good.Food is very nice and Tasty
Travel Month: Jul 2025Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:50:32 IST 2025
Dear Mr. Kushal,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
2.0Poor Stay
gauravdeep s.solo
Hotels location is fantastic, perfect for the solo traveler’s too. But then hotel seems to have a problem with the exhaust / fresh air supply as there was alot of humidity in the rooms and the central AC not very effective. The staff was very helpful and did change the room but then humidity was still of a concern and the AC cooling was poor.
Travel Month: Jul 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:51:24 IST 2025
Dear Mr. Gauravdeep,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless
Warm Regards
Team Sure Stay Plus
5.0Excellent Stay
etheshamul h.
Everything is very good, especially food and staffs are so helpful and kind.
Travel Month: Jul 2025Room: Day Use Room 11 AM to 4 PM
SureStay Plus by Best Western Amritsar has replied on Wed Aug 13 16:52:00 IST 2025
Dear Mr. Etheshamul,
Greetings from SureStay Plus by Best Western Amritsar!!!
We thank you on behalf of the entire team SureStay Plus at Amritsar for such beautiful words of appreciation. We are immensely pleased to read that you enjoyed our accommodation, food & services. We shall personally pass on your regards to the entire team. We are glad, we were able to create unique & memorable memories while you stayed with us.
Once again thank you for giving feedback and we look forward to welcoming you back soon
Warm Regards
Team SureStay Plus
Had a good experience as my room was upgraded to deluxe category. Rooms are well maintained and well equipped. Breakfast buffet is also great. Location is very convenient. Overall a good experience.
Travel Month: Jul 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Wed Aug 20 13:44:36 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
It was nice and comfort stay with good breakfast.
Travel Month: Jul 2025Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu Jul 17 09:21:50 IST 2025
Dear Mr. Ravi,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
5.0Excellent Stay
aman g.family with 2 kids
Hotel rooms were perfect and location was too good
All resturants and market was nearby
It was a pleasant stay
Travel Month: Jul 2025Room: 1 King Bed, Non-Smoking, Premium Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu Jul 17 09:23:05 IST 2025
Dear Mr. Aman,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
3.0Average Stay
rajandeep s.couple
I stayed at this hotel for one night. The experience was okay overall. The room was clean and had the basic facilities needed for a short stay. The staff was mostly polite and helpful. However, one disappointment was that some staff members kept staring at us, which made us feel uncomfortable — as if they had never seen a couple before. It’s a decent option if you’re looking for a budget-friendly place, but this kind of behavior should be addressed.
Travel Month: Jun 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Mon Jun 16 12:29:46 IST 2025
Dear Mr. Rajandeep,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless.
Warm Regards
Team Sure Stay Plus
4.0Good Stay
gagandeep s.solo
I had a pleasant stay overall — the room was clean, the staff was polite, and the location was convenient. However, I was really disappointed with the internet connection. As someone who had some important meetings during the stay, I faced many difficulties due to the poor and unstable Wi-Fi. For the biggest hotel chain in the world, this was unexpected. In today's time, a stable internet connection is essential, especially for business travelers. I hope they seriously work on improving this.
Travel Month: May 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer


SureStay Plus by Best Western Amritsar has replied on Thu May 22 14:52:13 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless.
Warm Regards
Team Sure Stay Plus
3.0Service complaint
amarjeet d.business
Room service very poor and room cooling is not good I am not satisfied from service and other facility
Travel Month: May 2025Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu May 22 14:52:55 IST 2025
Dear Mr. Amarjeet,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless
Warm Regards
Team Sure Stay Plus
5.0Excellent Stay
jaspreet s.solo
I had an excellent stay at SureStay Hotel in Amritsar. Everything was perfect—from the clean and comfortable room to the friendly staff and convenient location. Even though I was traveling alone, I felt completely safe and at ease. I highly recommend this hotel to anyone looking for a pleasant and hassle-free experience in Amritsar.
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Thu May 22 14:53:57 IST 2025
Dear Mr. Jaspreet,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
3.0good service.
prit b.family
Good parking, eat and clean and good Services.......
Travel Month: Apr 2025 (3-Night Stay)Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:36:51 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
1.0Terrible Stay
rajesh k.couple
No cleanliness there were mosquitoes,, overall it was gross
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:37:18 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless
Warm Regards
Team Sure Stay Plus
Stinky and dirty rooms, basic amenity hot water was not coming from the taps . Old bed sheets and comforters
Travel Month: Mar 2025Room: 2 Single Beds, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:37:39 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless
Warm Regards
Team Sure Stay Plus
5.0Excellent Stay
ashwani k.solo
location of hotel is excellent. market is just below the hotel. The hotel is park facing where we can do morning walk and excercise in open Gym.
rooms are very comfortable.
staff is very cooperative.
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:37:57 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
Hotel was clean, neat and well maintained.
Good location with all major points of interest in close distances.
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:38:08 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
We heartily thank you for choosing “SureStay Plus “during your Amritsar Visit. We hope you had a wonderful stay. We always welcome your reviews and valuable feedback which can enhance our customer's experience.
We look forward to welcome you back once again!!
Warm Regards
Team Sure Stay Plus
2.0Poor Stay
ashwinder k.family
We've stayed before at this property and were very impressed by the hospitality and everything but this time we were quite disappointed! The AC in the rooms were not working, when requested to change the room, the receptionist denied our request. Two people came in to check the ac unit but couldn't figure out the issue. I request you to fully check the rooms before alloting them to the guests!
Travel Month: Feb 2025Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:38:30 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you for giving us a chance to serve you on your recent visit to the holy city Amritsar. We are sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Sir, Thank you for sharing your valuable feedback with us. We have analyzed your feedback with the team members and identified the areas where we can make a huge difference with quality service. I must mention that we have put our plan into practice for an improved experience. We express regret for the inconvenience caused to you. We would be delighted to have the chance of welcoming you once again. Hope you give us another opportunity to regain your confidence on SureStay Plus.
Please do let me know your date of coming and this time i shall personally ensure that services are flawless
Warm Regards
Team Sure Stay Plus
5.0Highly recommended hotel
pawan.
business I recently had the pleasure of staying at surestay plus hotel, and my experience was absolutely fantastic. From the moment i arrived, i was greeted with warm hospitality, and the check-in process was quick and seamless. The front desk staff was professional, courteous, and very accommodating, making me feel welcome right away. Rooms & cleanliness the room i stayed in was spacious, well-lit, and immaculately clean. The bed was exceptionally comfortable with soft pillows and fresh, high-quality linens, ensuring a restful sleep. The air conditioning worked perfectly, maintaining a pleasant temperature throughout my stay. The bathroom was spotless, equipped with fresh towels and quality toiletries, which added a touch of luxury. The housekeeping team did an excellent job, ensuring my room remained tidy and well-stocked every day. Amenities & facilities surestay plus hotel offers a wide range of amenities that enhance the overall experience. The wi-fi connection was strong and reliable, making it easy for me to work and stream content without any interruptions. The fitness center was well-maintained and had a variety of equipment, allowing me to keep up with my workout routine. The swimming pool was clean and inviting, providing a relaxing space to unwind after a long day. Safety & hygiene i was highly impressed by the hotel’s commitment to safety and hygiene. All common areas were regularly sanitized, and the hotel staff followed strict cleanliness protocols. There was 24/7 security, and i always felt safe during my stay. The well-lit hallways and secure entry points added an extra layer of comfort, ensuring that guests could relax without any concerns. Dining experience the complimentary breakfast was a highlight of my stay. The buffet featured a great selection of fresh and delicious options, including eggs, waffles, pastries, fresh fruits, and a variety of beverages. The dining area was clean, well-organized, and spacious, making for an enjoyable dining experience each morning. Staff & customer service the hotel staff went above and beyond to make my stay memorable. They were always available to assist with any requests and provided excellent recommendations for nearby restaurants and attractions. Their genuine hospitality made a huge difference in my overall experience. Constructive feedback the only minor suggestion i have is to improve the soundproofing in the rooms, as i occasionally heard noise from the hallway. However, this was a small inconvenience that did not significantly affect my stay. Final thoughts overall, surestay plus hotel exceeded my expectations in every aspect. The combination of comfortable accommodations, excellent service, and great amenities made for a truly enjoyable stay. Whether you’re traveling for business or leisure, this hotel provides everything you need for a relaxing and hassle-free experience. I will definitely be returning in the future and highly recommend it to anyone looking for quality accommodation at a great value!
Travel Month: Feb 2025Room: 1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Coffee And Tea Maker, Hairdryer
SureStay Plus by Best Western Amritsar has replied on Fri May 16 13:39:09 IST 2025
Dear Guest,
Greetings from SureStay Plus by Best Western Amritsar!!!
Thank you so much for your kind words and positive review! We’re thrilled to hear that you had an enjoyable stay with us. Our team works hard to ensure that all our guests have a comfortable and memorable experience, and your feedback truly motivates us. We look forward to welcoming you back to SureStay Plus on your next visit. If there’s anything we can do to make your next stay even better, please don't hesitate to let us know.
Warm regards,
Team SureStay Plus