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Review Of Kovilakam Heritage Resort0123401234

Cochin, Cochin | 25.5 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    62 Ratings, 37 Reviews

    excellent
    35%
    very good
    16%
    average
    16%
    poor
    6%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 1
    • 5
    • 4
    • 1
    • 3
    • 1
    • 1

    Rating Categories

    • Facilities3.6
    • Food3.7
    • Cleanliness2.5
    • Value For Money3.0
    • Child Friendliness2.0
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    Reviews Summary

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    The property boasts a lovely location by the riverside with beautiful architecture and serene views that guests appreciate. The staff is noted for their friendliness and helpfulness, making for a pleasant atmosphere. However, numerous reviews highlight concerns about safety, small room sizes, and the presence of a bar attracting heavy crowds, making it unsuitable for families. Dining options and service quality have also been criticized.

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    Positive first
    4.0

    Good and peacefull stay away from city

    sabarish n.solo

    Location is good and quite peaceful. Staff is very helpful and friendly.

    Travel Month: Sep 2025

    Room: Deluxe Rooms

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    • user photos
    • user photos
    5.0

    ambience and comfort

    mohammed a.

    Had a wonderful stay ! The rooms were exceptionally clean, and the serene lake view made it truly relaxing. Highly recommended for a peaceful getaway.

    Travel Month: Jul 2025

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    aravind m.family with 2 kids

    ★☆☆☆☆ Not for Families – Never Ever Book This Hotel We booked Kovilakam Heritage through MakeMyTrip based on attractive photos but the reality was shocking. The rooms are extremely small and nothing like the pictures shown online. This is basically a local bar filled with drunkards and absolutely not suitable for families. The environment felt unsafe and uncomfortable from the moment we entered. There was no proper management or responsible staff to address concerns. We didn’t even stay the night due to how bad it was and to make things worse, there was no refund either. This place is a total disappointment and a waste of money. Never ever book this hotel. Strongly not recommended.

    Travel Month: Jun 2025

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    raghunath c.

    We were sold the hotel booking with 2 meals. But hotel didn’t accept and didn’t give us food till 11 pm and we just slept without food. In the morning checkout there is no one in the hotel. We were waiting for 30 minutes and just left by keeping the key at reception. Moreover the place looks good but in the evening it’s all drunker all around the place. Very bad for family stay.

    Travel Month: May 2025

    Room: Executive Suite with River View Balcony

    1.0

    Terrible Stay

    roji r.family

    Worst experience ever. It is attached to a local bar and fully crowded all the time. Not recommended for family and kids. I never tasted such flop food in my life. I paid a higher amount not even a percentage worth for that money

    Travel Month: Jul 2024

    Room: Deluxe Rooms

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    1.0

    Horrible experience

    aravind s.loyalty-iconfamily

    The hotel is nothing but a bar. The room is small without ventilation. The bathroom is old and untidy. There are drunkards everywhere. It’s not at all safe for women or family. There are frequent power supply problems. The rooms are not even well lit the hall even is not well lit and we get scared in the evening. I had booked a stay for four days but i had to vacate in four hours because of the horrible condition of the hotel, it’s only suitable for drunkards.

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe Rooms

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    1.0

    Terrible Stay

    prasad.family

    Very very bad service &worst experience don't waste your money, break fast 600 paid in booking time and get very bad food also

    Travel Month: May 2024

    Room: Deluxe Rooms

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    3.0

    Average Stay

    a r.couple

    My wife and i stayed there one night. I understood we are only there in the block. Basically this hotel is a bar and huge crowd comes there for drinking. It's not a good choice for family on weekends. The room is good and the kovilakam house is worthy for a photo shoot. The worst part is i booked a complimentary breakfast but understood they serve breakfast after 9am. I have to leave the hotel 8am without breakfast. Overall location wise is good and it's good for bachelors to enjoy not for families specially on weekends

    Travel Month: Mar 2024

    Room: Deluxe Rooms

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    4.0

    Good Stay

    dr d.family

    "we had a wonderful stay at kovilakam heritage resort. The environment and the atmosphere helped us to relax. We had a very good stay. We thoroughly enjoyed our stay. The staffs were always motivated to help us. The food was excellent. The hotel ambience was lovely & very serene. We look forward to coming back. Excellent reception, clean tidy, sweet memories. Thank you all"

    Travel Month: Mar 2024

    Room: Deluxe Rooms

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    • user photos
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    4.0

    Good Stay

    hridhya s.

    Ok

    Travel Month: Mar 2024

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    kanika g.

    The place is not safe for single women. It's badly maintained and people (only men) come here to drink only.

    Travel Month: Feb 2024

    Room: Deluxe Rooms

    5.0

    Excellent Stay

    k g.business

    A marvelous place, location to have a tourist resort. Bet-he side if periya river, and just across the bridge, a stone s throw from the famous thiruvairanikkulam shiva parvathy temple in kerala, known as the wo. En' s sabarimala. Very comfortable rooms. And interiors however, the resort does not seem to attract many tourists. Is the management very interested, aggressive in their promotion? my sincere response is a no. The locals have good time having a few pegs of alcohol and cigarettes, very disturbing to the tourists coming there from different place. Make it spicy and clean. Get the security a little more responsive and smiling to the viditors. They seem to enjoy " government employment " certainly worth to be a gem if utmost care is taken

    Travel Month: Dec 2023

    Room: Deluxe Rooms

    1.0

    Worst hospitality ever

    krishnanand v.loyalty-iconfamily

    It's a worst experience in the resort. No reception, there were flies and mosquitoes in the room and also spider in the washroom. Food was pathetic. Overall is waste of money to stay in such kind of of hotel

    Travel Month: Nov 2023

    Room: Deluxe Rooms

    4.0

    A one-night stay 30 mins from airport

    avantika j.group

    The property is beautiful right by periyar river. 3 friends stayed the night and the service was great.

    Travel Month: Oct 2023

    Room: Deluxe Rooms

    3.0

    Average Stay

    muthamizhch s.family

    It’s a bar not a resort not for family will suit well for bachelors party ambience is good boys and men can have fun. Food servers is average

    Travel Month: Aug 2023

    Room: Deluxe Rooms

    • user photos
    2.0

    Poor Stay

    anoop p.

    The hotel is in the right location and has a good ambiance. Need to provide good service and better hospitality. The staff should be agile. The freshroom maintenance is poor. We booked for three adult and extra beds not available, and the reception staff was not available at desk and on calls. The breakfast was pathetic. No value for money and provided by 9. 30am. The staff is just spoiling the brand.

    Travel Month: Aug 2023

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    yuvan k.loyalty-icon

    The bathroom was very horrible. Dining area was filled with local alcholers, not suitable for family

    Travel Month: Aug 2023

    Room: Deluxe Rooms

    3.0

    Expected nice facilities

    falguni.loyalty-iconfamily

    It's not recommended for family stay, it has local bar vibes. Not very secured for solo girls stay. Breakfast options are not great. Not worth the amount paid.

    Travel Month: Jun 2023

    Room: Deluxe Rooms

    2.0

    Poor Stay

    mridhul s.

    Not suitable for family. Bar inside the hotel is nuisance. Rooms are not with proper privacy. Complimentary breakfast is poor quality.

    Travel Month: Jun 2023

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    gurumoorthy r.

    Mmt must be careful in not doing process which are similar to cheating. The resort did not have even coffee tea facility. No restaurant no spa no bar which you had said is available. Terrible even for snacks you had to order thru swiggy

    Travel Month: Apr 2023

    Room: Deluxe Rooms

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