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Review Of Kings Crown VIP Road Kolkata Airport

Kaikhali, Kolkata | 4.9 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    204 Ratings, 143 Reviews

    excellent
    11%
    very good
    26%
    average
    22%
    poor
    19%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 4
    • 4
    • 3
    • 4
    • 3
    • 3
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Room2.7
    • Food3.0
    • Hospitality3.2
    • Value For Money2.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property’s convenient location near the airport, making it ideal for transit. Some staff members are noted for being friendly and helpful. However, many reviews highlight major concerns, such as very small and poorly maintained rooms, inadequate amenities, and inconsistent room service. Cleanliness, particularly in bathrooms, is frequently mentioned as needing improvement, along with food quality.

    Sort by:

    Positive first
    3.0

    Average

    ashish d.loyalty-iconsolo

    Location is good. Staff was good. Food quality is average. Amenities in room is so bad. They don't have staff.

    Travel Month: Nov 2024

    Room: Deluxe AC

    Kings Crown VIP Road Kolkata Airport has replied on Sat Jan 18 01:52:40 IST 2025

    Thank you so much for your valuable feedback, we will work on it.

    1.0

    Not to recommend to stay there

    maninder s.business

    I find this property is mm t, terrible place poor washroom totally unhygienic and very bad condition of hotel

    Travel Month: Jan 2024

    Room: Deluxe AC

    Kings Crown VIP Road Kolkata Airport has replied on Sat Jan 18 01:52:59 IST 2025

    Thank you so much for your valuable feedback, we will work on it.

    2.0

    Poor co

    santosh t.loyalty-iconfamily

    Total is old from 80s and need to change, first they change us to their property. They even didn't bring luggage to room l, i have to get myself. Room is okay but damp, bathroom is small and stinky. Bed, linen, blanket and pillow cover need to change. It location is okay for transit. May be mm t doesn't review hotels physical. Reputation will at stake in future.

    Travel Month: Dec 2023

    Room: Deluxe AC

    • user photos
    • user photos
    • user photos

    Kings Crown VIP Road Kolkata Airport has replied on Sat Jan 18 01:52:34 IST 2025

    Thank you so much for your valuable feedback, we will work on it.

    1.0

    Terrible experi

    lakshmi n.loyalty-iconsolo

    No room service and it was a terrible stay. The only security guard is the contact person who gives service, that too be called on his mobile. Not a good experience

    Travel Month: Nov 2023

    Room: Suite

    Kings Crown VIP Road Kolkata Airport has replied on Sat Jan 18 01:52:52 IST 2025

    Thank you so much for your valuable feedback, we will work on it.

    5.0

    Hotel was good, singh ji very nice stay was

    manish k.loyalty-iconbusiness

    Stay was nice, singh ji was nice, room 412, all hosting was good, weel cleaned, well manared. Every thing was up to mark

    Travel Month: Nov 2023

    Room: Deluxe AC

    Kings Crown VIP Road Kolkata Airport has replied on Sat Jan 18 01:53:20 IST 2025

    Thank you so much for your valuable feedback, we will work on it.

    2.0

    Room not good like horrible

    rytham m.loyalty-iconbusiness

    Waste of time and money worthless what can i say not in mood too much waste my money whit can i do now nothing to do

    Travel Month: Nov 2023

    Room: Deluxe AC

    2.0

    Poor Stay

    shaik d.

    No phone is working no ac remote is working no tv is working high price of food they are just fooling the customers

    Travel Month: Jul 2023

    Room: Deluxe AC

    1.0

    My booking was not confirmed at the hotel

    vikash k.business

    My refund is not received yet. Please refund my amount. Asap. Otherwise i will file a complaint in the consumer forum.

    Travel Month: Jul 2023

    Room: Executive Room

    2.0

    Poor Stay

    arindam k.group

    Lack of manpower. Worst room service. Centralized geyser was not working. Very bad experience. Not recommended for anyone. Make my trip should not tie up with these category hotels. Initially which room they allotted, again they changed in side by building. Quite dissatisfied with this booking. If such things happen then we have to avoid make my trip. To hold make my trip's reputation steps should be taken immediately. Totally mismanagement

    Travel Month: Jan 2023

    Room: Deluxe AC

    • user photos
    • user photos

    Kings Crown VIP Road Kolkata Airport has replied on Sat Jan 18 01:53:10 IST 2025

    Thank you so much for your valuable feedback, we will work on it.

    1.0

    Terrible Stay

    joy c.

    Very bad experience this time with mmt. Your toll free number is automated without customer care personnel. The property i booked (kings crown vip road, kolkata on 19th jan 2023 through mmt is under renovation. And after reaching the hotel they are shifting me to their another property. I tried to contact you through toll free no but no one was there to listen our concerns. I'll never ever book any hotel through your mmt. Really, terrible experience.

    Travel Month: Jan 2023

    Room: Executive Room

    1.0

    Terrible Stay

    ambarish c.

    I have lot to say. The hotel image showing is complete different than the reality. Hotel is old, very bad room, very small and everything inside are old and smelly. Very small parking area, congested. Bad reception. Only service later given is good one room boy. Kitchen not working till morning 8 am for bed tea. Got tea from outside hotel. Very bad experience. My stay was unpleasant.

    Travel Month: Dec 2022

    Room: Deluxe AC

    4.0

    Best budget hotel

    k s.loyalty-iconcouple

    Friendly staff and very near to the airport.

    Travel Month: Dec 2022 (5-Night Stay)

    Room: Deluxe AC

    • user photos
    2.0

    Poor Stay

    sumit.

    2. hotel room was not good 👍🏾 fly and cockroaches were there. service was also not up to the mark

    Travel Month: Dec 2022

    Room: Deluxe AC

    3.0

    Average Stay

    madhusudhan g.loyalty-icon

    Stay was good at hotel. Lodge maintenance was average. Complimentary water they are providing at the time of customer request. At the time of check out they are not providing invoice copy to customer.

    Travel Month: Dec 2022

    Room: Deluxe AC

    1.0

    This hotel is pathetic rooms are terrible small cockroaches roaming everywhere worst stay of my life

    vikash.loyalty-iconsolo

    Worst room worst service altogether this is not a hotel it's like small dormitary

    Travel Month: Nov 2022

    Room: Deluxe AC

    4.0

    Our stay at the hotel

    rohitaswa d.group

    It was really good and the staff were really polite and helpful

    Travel Month: Nov 2022

    Room: Deluxe AC

    1.0

    Terrible, uncivilised hotel authority and workers

    arnab m.solo

    I reached at 10 pm on 20. 7. 2022 to check in and showed my booking in mobile. They said they have cancel-led my booking and for refund i've to contact make my trip and they have no contract with make my trip for room booking, clearly knowing that they'll not refund. I requested them to keep some more money and give me room. They first demanded 2800, then 2500- and gradually came down to 600- after arguing with reasons. Finally i decided to not to stay there though i didn't get my refund. I was sad, severely harassed and made me show my various documents for nothing. And again demanded skyhigh amount of money though i was going to stay alone. I'm a doctor and i needed that room terribly for that night. I called the manager mr bose 2 days later taking the number from this app but he didn't pay any need to my complain. I found no place in the app to file complain. I'll tell all my colleagues and friends not to use this app to avoid any unnecessary harassment like me

    Travel Month: Jul 2022

    Room: Executive Room

    4.0

    Room size and breakfast

    purushotham b.business

    Room should be bit bigger in size. Moreover, there is no complementary breakfast if you check in previous night, I feel it should be offered.

    Travel Month: Feb 2020

    Room: Premium Economy Ac Room

    Kings Crown VIP Road Kolkata Airport has replied on Thu Feb 27 16:42:39 IST 2020

    Thanks for your review, we are initiating on your subjective request.

    1.0

    It's not as per price charged rooms are very small

    amit k.loyalty-iconbusiness

    Not good hotel location is fine

    Travel Month: Nov 2019

    Room: Super Deluxe Room

    Kings Crown VIP Road Kolkata Airport has replied on Thu Jan 23 14:25:01 IST 2020

    Considering review, we will provide some bigger of different category room in future visit.

    4.0

    Food

    anil l.solo

    Food is not value for money and mineral water is charged almost double which I think is not Worth it

    Travel Month: Dec 2019

    Room: Economy Room

    Kings Crown VIP Road Kolkata Airport has replied on Mon Jan 06 15:27:03 IST 2020

    Considering raw materials market price, may I request you to bear with us.

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