The property has a conveniently located spot near the airport, but guest experiences have been largely disappointing. Complaints focus on the poor maintenance and cleanliness of rooms, with reports of dirty sheets, broken amenities, and a persistent mosquito problem. Rude staff and issues with extra charges for room upgrades further mar the experience. While some noted a friendly reception, the overall service and hygiene levels did not meet expectations, leading to a frustrating stay for many guests.