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Edappally, Cochin | 9 minutes walk to Lulu mall
234 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Average Stay
Average stay, felt some discomfort during my visit
Room: Deluxe AC Room
Average Stay
Good service but could have improved room quality for this price
Room: Deluxe Non AC Room
Kaypees Grande has replied on Thu Oct 23 11:55:46 IST 2025
Dear Britto, Thank you for sharing your feedback. We’re glad you experienced good service, but we apologize that the room quality did not meet your expectations given the price. Your comments are valuable, and we will work to improve our accommodations to provide a better experience for our guests. We appreciate your input and hope to have the opportunity to serve you better in the future. Warm regards, Team Kaypees Grande.
Excellent Stay
My experience is excellent super duper hit
Room: Deluxe AC Room
Kaypees Grande has replied on Mon Oct 20 13:21:35 IST 2025
Dear Maksud, Thank you for your enthusiastic feedback. We're thrilled to hear that your experience was excellent and exceeded expectations. Your positive words motivate us to continue providing the best service possible. If there's anything more we can do to assist you, please don't hesitate to reach out. Warm regards, Team Kaypees Grande.
Average Stay
Hotel room was OK, but considering rent, not a value for money. Breakfast was not ready even at 8.30 AM.So, had to take from outside.
Room: Deluxe AC Room
Kaypees Grande
Dear Babu, Thank you for sharing your feedback. We apologize for the inconvenience caused by the breakfast delay and understand your concerns about value for money. We are continuously working to improve our services and will address these issues with our team. Your comments are valuable in helping us enhance the guest experience, and we hope to have the opportunity to better serve you in the future. Warm regards, Team Kaypees Grande.
Poor Stay
Never book with breakfast this people doesn’t serve good food, and the reception told me breakfast only for adults you need to pay for accompanying kids low profile hotel
Room: Deluxe AC Room
Kaypees Grande has replied on Thu Sep 11 13:08:06 IST 2025
Dear Asharaf, We apologize for any inconvenience caused. Our breakfast options are available for registered guests, and we clarify that children accompanying adults may require an additional fee, depending on our policies. We appreciate your feedback and will review our communication to ensure clarity. Your experience is important to us, and we hope to have the opportunity to improve your impression in the future. Warm regards, Team Kaypees Grande.
very pleasant stay
very good stay. Very good service. Very good location. Very good behaviour in all staff. Slightly difficulties facing vehicles parking .only one bad service faced for not getting hot water in wash rooms😭.
Room: Suite
Kaypees Grande has replied on Tue Jul 22 17:12:17 IST 2025
Dear Rejikumar, Thank you so much for your wonderful review. We're absolutely thrilled to hear that you enjoyed your stay especially our service, location, and the friendly behaviour of our team. It's truly rewarding to know that the hard work of our staff made your visit memorable. We apologize for the inconvenience you experienced with parking and the lack of hot water in the wash rooms. We genuinely appreciate your kind words and, most importantly, your honest feedback. It helps us improve. Warm regards, Team Kaypees Grande.
Average Stay
The room is a little overpriced, Geyser was not working. Breakfast options are limited.
Room: Deluxe AC Room
Kaypees Grande has replied on Mon Jun 30 14:35:22 IST 2025
Dear Harikrishnan, First, thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay fell short of expectations especially regarding the geyser, room pricing, and breakfast options. We regret the inconvenience caused by the non-functional geyser. Your comments highlight areas needing improvement, and we’re committed to making necessary adjustments. Warm regards, Team Kaypees grande.
Poor Stay
Disappointing Stay – Not Worth the Price I stayed here for one night and unfortunately, it was quite a disappointing experience. The room was extremely bare – apart from the bed, there was practically nothing else provided for comfort. The TV didn’t work, and the intercom/phone was also non-functional, making it difficult to contact the front desk. The power supply kept fluctuating, which was quite frustrating, especially during the night. To add to the inconvenience, there was no hot water available, and the breakfast offered had no variety – you had to eat whatever was served, with no choice at all. On a positive note, the staff was courteous and tried their best within the limitations, but overall, the basic amenities you would expect even from a budget stay were simply missing. I would not recommend this hotel unless significant improvements are made.
Room: Deluxe AC Room
Kaypees Grande
Dear Viswas, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear your stay did not meet expectations especially regarding the bare room, non‑working TV and intercom, fluctuating power, lack of hot water, and limited breakfast options. You deserve basic comforts, regardless of price. We appreciate your kind words about our polite staff it's encouraging to know they did their best under the circumstances. Warm regards, Team Kaypees Grande.
excellent stay - highly recommended
I had a wonderful experience during my stay .The check-in process was smooth, and I was pleasantly surprised by how clean and well-maintained everything was.Overall, I highly recommend this hotel to anyone looking for comfort, convenience, and excellent service. I’d definitely stay here again!
Room: Deluxe Non AC Room
Kaypees Grande
Dear Athira, Thank you so much for your wonderful review. We’re delighted to hear that you had a smooth check‑in, and that you found everything clean and well‑maintained during your stay. We work hard to ensure those essentials like a seamless arrival and a tidy, comfortable environment are consistently met. Your recommendation means the world to us, and we’re honored that you’d choose to stay with us again. Please don’t hesitate to reach out before your next visit—whether it's for special requests, room preferences, or local recommendations we’d love to personalize your experience. Looking forward to welcoming you back soon. Warm regards, Team Kaypees Grande.
Excellent Stay
excellent Review Title: Excellent Stay with Awesome Service! Review: I had a truly wonderful experience at Kypees Grand. The service was absolutely amazing—the staff was helpful, attentive, and always ready to assist. The room was clean, spacious, and comfortable. All facilities worked perfectly, including WiFi and room service. A big thank you to the team at Kypees Grand for making the stay so pleasant. Highly recommended! Manager awesome supb mgt
Room: Suite
Kaypees Grande
Thank you very much for being our loyal customer and we are motivated from it. We have renovated the hotel in October 2024 and feedback from visitors is more positive now. Please continue to visit Hotel Saikrupa again and give us opportunity to serve you even better. Warm Regards, Om Sai! Hotel Saikrupa Shirdi
Super rooms and location. . .
Location. Staff. Rooms all best. . .
Room: Suite
Kaypees Grande has replied on Thu May 29 11:50:23 IST 2025
Dear Musafar, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the location, our staff's hospitality, and the comfort of our rooms. Our team takes great pride in providing a warm and welcoming experience for our guests. we're looking forward to hosting you again. Warm regards, Team Kaypees Grande.
Good Stay
it was good overall a nice experience and staff where nice also adjusted my check in time upon request
Room: Deluxe Non AC Room
Kaypees Grande has replied on Thu May 29 11:56:12 IST 2025
Dear Aman, Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant stay and that our staff could accommodate your check-in request. Providing flexible and attentive service is a priority for us, and it's wonderful to know we met your expectations. Warm Regards, Team Kaypees Grande.
good service avarage room
I had a great experience with the service. The staff was helpful, and everything was handled smoothly. I'm very satisfied and would definitely recommend it to others. Keep up the good work
Room: Deluxe AC Room
Kaypees Grande
Dear Ashik, Thank you so much for sharing your wonderful feedback. We’re thrilled to hear that you had a great experience with our service and found our staff helpful. Your compliments mean a lot to our team—they work hard to ensure everything runs smoothly and your stay is hassle‑free. Warm regards, Team Kaypees Grande.
Average Stay
Neet approach to costomer.room was neet and clean.All declared items were available inroom.we are happy.
Room: Deluxe Non AC Room
Kaypees Grande has replied on Thu May 22 10:26:21 IST 2025
Dear Choyikutty, Thank you for your kind feedback. We're glad to hear you had a pleasant stay and that you found the room neat, clean, and well-equipped with everything as promised. It's always rewarding to know our efforts made our guests happy. We truly appreciate your support and hope to welcome you again soon. Warm regards, Team Kaypees Grande.
One of the worst stays ever
I've stayed here. I had asked for a plate and it took around one hour to get that plate. The person at the reception seemed extremely irresponsible.
Room: Deluxe AC Room
Kaypees Grande
Dear Bharath, Thank you for sharing your experience with us. We sincerely apologize for the delay in providing the plate and for any inconvenience caused by our reception staff's response. This does not reflect the standard of service we strive to uphold. We are addressing this matter internally to ensure such issues do not recur. Your feedback is invaluable, and we hope to have the opportunity to provide you with a better experience in the future Warm regards, Team Kaypees Grande.
stay with pleasant kochi
good stay helpful discount in make my trip. expecting in future. make my trip app showing higher price but discount is useful
Room: Deluxe AC Room
Kaypees Grande has replied on Mon Apr 07 12:58:56 IST 2025
Dear Raymond, Thank you for your feedback.We're glad you had a good stay and found the MakeMyTrip discount helpful. We understand your concern about the pricing display and hope future bookings continue to offer great value. Looking forward to hosting you again. Warm regards, Team Kaypees Grande.
Average Stay
The facilities except the staff are good
Room: Mini Suite
Kaypees Grande has replied on Mon Apr 07 12:51:14 IST 2025
Dear Justin, Thank you for your feedback. We're glad to hear you were satisfied with the facilities. We're sorry to know that your experience with the staff didn't meet expectations, and we’ll be addressing this internally to ensure better service in the future. We hope to have the opportunity to serve you better next time. Warm Regards, Team Kaypees Grande.
Good Stay
Stay is comfortable we have booked mini suite for family. Recommended for family , mall is near by Overall stay is good
Room: Mini Suite
Kaypees Grande has replied on Mon Apr 07 12:49:47 IST 2025
Dear Atish, Thank you for your kind feedback. We're happy to hear you had a comfortable stay in the mini suite and found the location convenient for your family. Great to know the nearby mall added to your experience. Hope to welcome you again soon. Warm regards, Team Kaypees Grande.
Good Stay
I liked the staff's behavior very much, the area was also good, the price was a little high for the hotel.
Room: Deluxe AC Room
Kaypees Grande has replied on Mon Apr 07 12:47:08 IST 2025
Dear Ashok, Thank you for your kind words. We're glad you appreciated the staff's behavior and the location. We’ve noted your feedback about the pricing and will keep it in mind as we work to offer the best possible value. Hope to welcome you again soon. Warm Regards, Team Kaypees Grande.
good staffs
clean and neet rooms, staff behaviour is very good , safe parking in underground and fully secured with cctv
Room: Deluxe AC Room
Kaypees Grande has replied on Mon Apr 07 12:43:02 IST 2025
Dear Shimil, Thank you for your lovely feedback. We’re glad to hear you enjoyed the clean rooms, kind staff, and felt secure with the underground parking and CCTV. Your satisfaction means a lot to us. Hope to see you again soon. Warm regards, Team Kaypees Grande.
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