The room service, food quality, and overall cleanliness were all top-notch. This has been one of the best hotel experiences I’ve had, and I would gladly recommend this place to others.
special thanks to Priya My stay at this hotel was truly exceptional. From the moment I arrived until checkout, everything was perfectly managed. The ambiance was luxurious, clean, and very welcoming.
The staff was extremely professional and courteous, especially Priya, whose warm hospitality and attention to detail made my stay even more memorable. She went above and beyond to ensure every need was taken care of, which I truly appreciated.
The room service, food quality, and overall cleanliness were all top-notch. This has been one of the best hotel experiences I’ve had, and I would gladly recommend this place to others.
I would confidently rate it 5/5 stars, with special thanks to Priya for her excellent service.
ITC Narmada - A Luxury Collection Hotel has replied on Tue Sep 23 11:35:23 IST 2025
Dear Guest,
Namaste!
At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’.
It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team.
We look forward to an opportunity to welcome you back at ITC Narmada in the near future.
Responsibly yours,
Akshay Kavra
General Manager
ITC Narmada