The Fern Residency, Gandhinagar

The Fern Residency, Gandhinagar has replied on Thu Sep 25 23:07:42 IST 2025

Dear Alpeshbhai Surjiwala, I'm so glad to read your review and learn about your amazing experience at our property! Knowing that our hospitality contributed to your enjoyment indeed makes us proud. Feedback like this encourages us to strive further in making our guests' stay even more memorable. We're thrilled to acknowledge your enjoyment of our amenities as well. As you've shown an appreciation of Ambius, we look forward to welcoming you back and providing more delightful experiences. Your feedback is appreciated and we promise to keep up our endeavors in providing excellent hospitality. Please, recommend us to your friends and relatives if they are planning any trips in the future. Henceforth, we hope to serve you in the next days, weeks, months, and years to come. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Wed Aug 27 10:38:22 IST 2025

Dear Sir, It's a pleasure to know that you enjoyed the services during your stay at The Fern Residency, Gandhinagar. We take pride in catering to our guests' needs in the best possible way, ensuring a comfortable stay for them. However, we are always striving to improve and are curious to learn whether there was anything else we could have done to make your stay extraordinary. Your feedback will guide us to accomplish superior service levels for future guests. Please feel free to share more details or any suggestions that we can consider for future improvements. Knowing your experience can enable us to elevate our services, leading us to continuously improve guest satisfaction. Eager to welcome you back on your next visit to Gandhinagar!

The Fern Residency, Gandhinagar has replied on Wed Aug 27 10:40:32 IST 2025

Dear Mr.Vithlani, Thank you for taking the time to share your experience. we’re truly sorry to learn that the food menu fell far short of your expectations. Please accept our sincere apologies for the inconvenience caused. Your feedback is extremely valuable, and we take it seriously. We are currently reviewing our catering operations and will be making necessary improvements to ensure a much better dining experience in the future. We hope to have the opportunity to welcome you back and provide a stay that meets all aspects of your expectations.

The Fern Residency, Gandhinagar has replied on Thu Aug 28 00:38:13 IST 2025

Dear SHANKARA NARAYANA GIRI SHANKARA NARAYANA GIRI, We regret to read your recent experience wasn't as expected. Despite having booked non smoking rooms and received otherwise, we understand why this would be frustrating. The hot water unavailability caused by a technical issue is unacceptable and we'll ensure more thorough checks in future. It's unfortunate you found the restaurant meal to be satisfactory rather than extraordinary - we continually strive to delicately balance diverse culinary preferences. While we aim to accommodate our guests' needs as best as we can, late check-outs are handled on case-by-case basis and we are sorry for any inconvenience faced due to non-availability. The lack of dental kits and non-labeled tea packets have been noted for immediate rectification. We're pleased you found our rooms good though. Your feedback is invaluable and we'll utilize it to augment our services, focus on flexibility and enhance the overall guest experience. We are here for you, to provide a flawless stay next time. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Thu Aug 28 00:38:24 IST 2025

Dear Bhaskar CHATTERJEE, We're thrilled to hear about your positive experience at our hotel. The cleanliness of our rooms is something we take great pride in, so we're glad it met your expectations. It's wonderful to know that you savored our food offerings and found the ambiance of our restaurant to your liking. The praise for our breakfast spread is particularly heartening, as we strive to provide a variety of quality options for a great start to each guest's day. We look forward to having you back in the future, continue to offer quality service and enhance your next stay even further. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Thu Aug 28 00:38:35 IST 2025

Dear Manoaj S Sawant, We're thrilled to hear that you enjoyed your stay and the day was nice. It's great you found the room spacious, clean and appreciated the view location. We strive to maintain a high standard of cleanliness, so your comments are very important to us. The fact you found our property's location convenient due to its proximity to the highway is also excellent news as that is one of the main aspects we pride ourselves on. We look forward to welcoming you back to our establishment in the future for another great experience. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Thu Aug 14 19:26:27 IST 2025

Dear Parth Patel, It's a pleasure to know that our location worked well for you and that you enjoyed the services during your stay at The Fern Residency, Gandhinagar. We take pride in catering to our guests' needs in the best possible way, ensuring a comfortable stay for them. However, we are always striving to improve and are curious to learn whether there was anything else we could have done to make your stay extraordinary. Your feedback will guide us to accomplish superior service levels for future guests. Please feel free to share more details or any suggestions that we can consider for future improvements. Knowing your experience can enable us to elevate our services, leading us to continuously improve guest satisfaction. Eager to welcome you back on your next visit to Gandhinagar! Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Sat Jul 26 18:15:54 IST 2025

Dear Shilpa Thimmaiah, We are thrilled to hear you had an enjoyable and comfortable stay at our hotel. It is heartening to see our staff's courteous behavior contributing positively to your experience. Also, we're glad that our food met your expectations. We surely put a lot of effort into maintaining our food quality and service. Your praise is our greatest reward and we look forward to serving you again, hoping to surpass your experience every time. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Sat Jul 26 18:13:36 IST 2025

Dear ANKOOR PANCHIGAR, We're overjoyed to hear that you found our property, The Fern Residency Gandhinagar, convenient and enjoyable! Your kind remarks about our central location, ambiance, and room cleanliness truly mean the world to us. Our team works hard to provide memorable experiences and to know we succeeded is incredibly rewarding. We're also ecstatic that our delicious food added to your positive experience. We're genuinely delighted that your overall experience was a gratifying one, and can't wait to welcome you back for another pleasant stay. Your warm review is much appreciated by our team! Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Sat Jul 26 18:16:12 IST 2025

Dear Gagan Holani, We appreciate your feedback. We're glad you enjoyed your stay and found your room to be spacious. Your feedback about the housekeeping services is noted and we assure you that we will address this concern to improve our services. It's great to know you enjoyed the food options at the buffet. We aim to offer a variety of options for our guests to enjoy and we're glad we succeeded in this aspect of your stay. We hope to welcome you back again soon and provide a more seamless experience. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Sat Jul 26 18:16:00 IST 2025

Dear Ronak Parmar, It's truly heartening to read your lovely feedback about your stay at The Fern Residency,Gandhinagar. We strive to create a wonderful experience for our guests and it is immensely rewarding to know that our team's enthusiasm and supportive nature was well appreciated. We're doubly glad to note that our service exceeded your expectations, as it is our quest to provide the best service to our esteemed guests. Your willingness to return and your recommendation to others is indeed a great compliment for us. Looking forward to welcoming you back for another memorable stay in the future. Remember, The Fern Residency is always happy to host you! Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Mon Jul 14 13:30:06 IST 2025

Dear Berenice Rose, We appreciate your positive feedback regarding your stay at our hotel. It's heartwarming to know that you found our rooms spacious, well furnished and comfortable, and that the AC was to your liking. We are also pleased to know that the provided workspace suited your needs. Your mention of our well-stocked bathroom toiletries brings us joy to know that our minute attention to detail was noticed and appreciated. Knowing that you enjoyed our breakfast selection is a sweet note of success for our culinary team who tirelessly work in offering a variety designed to cater everyone’s palate. The team takes special pride in their service and your appreciation would certainly be shared with them. Feel free to come back again for an even better experience. We promise you a stay full of comfort and convenience. Looking forward to your next visit. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Mon Jul 14 13:30:33 IST 2025

Dear Anand Mehta, We really appreciate your feedback and are happy to hear that you enjoyed our hotel's interior, staff, and the room cleanliness. Great to hear you appreciated our sustainable approach by providing reusable water bottles and refill stations. It helps us to minimize waste and be more eco-friendly. We’ve taken into account your concern about the limited toiletries, and we will review our current policy to ensure we meet expectations. We are sorry also that our food did not meet your expectations. Your feedback regarding the breakfast bake products will be shared with our kitchen staff for improvement. We are consistently investing in better techniques to upgrade the quality of our food. We’re glad that you liked our location, and our intention is always to make things convenient for our guests. Your feedback is invaluable, and it aids us in enhancing the charm of our hospitality. Looking forward to welcoming you back again soon for a more enriching experience. Warm Regards, General Manager.

The Fern Residency, Gandhinagar has replied on Mon Jul 14 13:30:17 IST 2025

Dear Roshan Patel, We're delighted to hear that your first stay with us was a memorable one. The satisfaction of our guests is always our foremost priority and feedback like yours reaffirms our commitment to providing warm hospitality. We're thrilled you enjoyed the breakfast! We take great pride in our food offerings and it's always nice to hear positive feedback. Feel free to share any other aspects of your stay that left an impression on you. Your comments are greatly appreciated and they will help us in our mission to ensure every guest leaves our establishment feeling valued and taken care of. Looking forward to welcoming you back during your next visit! Warm Regards, General Manager.