I recently stayed at this so-called 5-star hotel in Ahmedabad, Gujarat, and unfortunately, the experience was nothing short of pathetic.
The room I was given was in terrible condition—smelled like it hadn’t been opened or cleaned in days. It felt damp and musty, making it very uncomfortable to rest. To add to that, the internet connection was completely non-functional. When I reported the issue, there was no technical support available, and the hotel staff simply told me to "wait till morning." This, despite informing them clearly that I needed to complete important work before checking out at 7 AM.
Room service was equally disappointing. The food ordered was cold, bland, and completely tasteless—eventually left untouched. During breakfast, I was served stale and foul-smelling food. When I pointed this out to the cook, I received the excuse that “onions are not good these days.” Unbelievable response from a hotel claiming 5-star status.
All I got in return for my repeated concerns was a rehearsed "Sorry, sir."
Spending for this kind of service and hospitality felt like the worst deal ever. I genuinely don’t understand how this hotel earned a 5-star rating. Would not recommend it to anyone looking for quality, cleanliness, or professionalism.
