ITC Narmada - A Luxury Collection Hotel

ITC Narmada - A Luxury Collection Hotel

Dear Mr. Kunder, Namaste! Thank you for choosing ITC Narmada for your anniversary celebration and for taking the time to share such a wonderful review. We are delighted to know that the décor, thoughtful gestures, and the breakfast experience added to the joy of your stay. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive every day to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Mon Nov 10 18:19:21 IST 2025

Dear Mr. Mendapara, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Mon Nov 10 18:18:03 IST 2025

Dear Guest, Namaste! I sincerely regret that your experience was unpleasant and I can assure you that it was a rare aberration to our usual standards. It is indeed very disappointing to know that we let you and ourselves down. This is certainly not indicative of the service levels that we pride ourselves on. It is our constant endeavor to do all we can to ensure that every guest feels welcomed and receive service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. We do hope our Front Office Manager, Mr. Makrand Bhardwaj was able to assist you effectively. The team & I look forward to welcome you back at ITC Narmada. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Thu Nov 06 18:17:00 IST 2025

Dear Mr. Patel, Namaste! At the outset, I would like to thank you for choosing to stay with us at ITC Narmada in Ahmedabad and taking out the time to share your invaluable feedback with us. It is such a pleasure to read that our entire team took great care of you during your stay and that you enjoyed your overall experience. Such encouraging feedback really motivates the team at the property to strive for more, every time. Moumita is elated to receive your recognition. I look forward to welcoming you back to ITC Narmada. Stay well and stay safe. Responsibly Yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Nov 04 18:08:37 IST 2025

Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Nov 04 18:10:03 IST 2025

Dear Mr. Trivedi, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Mon Nov 03 17:53:34 IST 2025

Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive every day to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Mon Nov 03 17:57:11 IST 2025

Dear Mr. Kanjani, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Nov 04 18:21:46 IST 2025

Dear Mr. Dalwani, Namaste! Thank you for sharing your feedback. We are delighted to know that you had a pleasant experience and enjoyed the buffet offerings. We have also noted your review about the tea and truly appreciate your kind words. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Wed Oct 29 21:53:40 IST 2025

Dear Mr. Shah, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that our hospitality has lived up to your expectations during your recent visit. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Oct 28 10:30:19 IST 2025

Dear Mr. Kothari, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Oct 28 10:31:56 IST 2025

Dear Ms. Goyal, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Oct 28 10:32:55 IST 2025

Dear Mr. Nagrath, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel

Dear Mr. Vishesh, Namaste! At the outset, I would like to thank you for choosing to stay with us at ITC Narmada in Ahmedabad and taking out the time to share your invaluable feedback with us. It is such a pleasure to read that our entire team took great care of you during your stay and that you enjoyed your overall experience. Such encouraging feedback really motivates the team at the property to strive for more, every time. They are elated to receive your recognition. If I can be of any assistance further on your future visits, please do not hesitate to let me know. I'm reachable on the coordinates mentioned below. I look forward to welcoming you back to ITC Narmada. Stay well and stay safe. Responsibly Yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Fri Oct 17 17:12:20 IST 2025

Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Fri Oct 17 17:13:15 IST 2025

Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Fri Oct 17 17:13:45 IST 2025

Dear Mr. Yadav, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Wed Oct 08 18:18:21 IST 2025

Dear Mr. Tiwari, Namaste! I sincerely regret that your experience was unpleasant and I can assure you that it was a rare aberration to our usual standards. It is indeed very disappointing to know that we let you and ourselves down. This is certainly not indicative of the service levels that we pride ourselves on. It is our constant endeavor to do all we can to ensure that every guest feels welcomed and receive service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. We do hope our Front Office Manager Mr. Makrand Bhardwaj was able to assist you and understand your concerns in detail. The team & I look forward to welcome you back at ITC Narmada. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Fri Oct 03 11:55:25 IST 2025

Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada

ITC Narmada - A Luxury Collection Hotel has replied on Tue Sep 23 11:35:23 IST 2025

Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated, and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Akshay Kavra General Manager ITC Narmada