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New Town, Kolkata
3831 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is well-situated in New Town, close to Axis Mall, making it a prime spot for shopping and dining. Guests have praised the cleanliness, vibrant ambiance, and friendly staff. Breakfast and other meal options offer good variety, although some recommend improvements in taste and menu selection. Fast and smooth check-in/out processes add to the convenience. While room sizes may feel compact, the overall experience is often described as comfortable and cozy, making it a decent choice for short stays.
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it’s was good
It’s was great stay thank you Simi really appreciated your behaviour thank you so much well service provided room was good neat and clean Food was yummy
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Sat Sep 27 16:12:53 IST 2025
Dear Mr. Pradhan , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Very Pleasant Stay.
it's was great wonderful stay for simi she was amazing with his work really appreciate her behaviour it's was really good I will visit for sure
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Sat Sep 27 16:13:27 IST 2025
Dear Mr. Saha , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
good sta
it's was good stay thank you simi room was near and clean thank you well maintained food was so yummy
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Sat Sep 27 16:14:41 IST 2025
Dear Mr. Prashar , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
I often stay in ibis, such a pleasant stay, comfortable for unmarried couple, bar is very much zovial to the boarders,
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Thu Sep 25 17:52:04 IST 2025
Dear Mr. Banerjee , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
door damage and poor complementary breakfas
i stayed in room no. 709.front door is damaged and can't open properly even if the key card is there
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Tue Sep 23 19:49:23 IST 2025
Dear Ms. Parameswaran , Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director of Guest Services
Had comfortable stay
Comfortable stay, Good to stay, Food quality is also good, professional & helpful staff, wonderful experience
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Tue Sep 23 12:42:06 IST 2025
Dear Mr. Kulkarni , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Terrible Stay
no room slippers' no colgate and brush,asked for smoking room before booking and early check-in but they didn't provide even one .
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Tue Sep 23 14:06:21 IST 2025
Dear Mr. Saikia , Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director of Guest Services
Staying Experience
Hotel location is prime. Breakfast buffet and dinner buffet is good. Service is also very good. Need to focus on hygiene.
Room: Standard Twin Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Thu Sep 18 21:41:50 IST 2025
Dear Sinha , Thank you for your feedback and I am glad to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ibis Kolkata are looking forward to welcoming you back in the near future. Sincerely, Mridul Bhattacharjee Director of Guest Services
Terrible Stay
No service at all rooms were stinking and no soap in the washroom as well no proper food as well
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Tue Sep 16 16:32:05 IST 2025
Dear Mr. Dalmia , Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
property location is good food is good service is good
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Tue Sep 16 16:32:47 IST 2025
Dear Mr. Jamatia , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
comfortable stay
Stay was good thank you so much simi for my help its was good and room was neat clean breakfast was good
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Mon Sep 15 14:42:11 IST 2025
Dear Mr. Murmu , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
comfortable sta
it's was really great stay and comfortable with ibis thank you so much simi well trained you are
Room: Standard Twin Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Mon Sep 15 14:43:17 IST 2025
Dear Mr. Choudhury , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
It feels great to stay at IBIS, The location is easy to find, food was awesome & service is also good enough
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Mon Sep 15 14:42:46 IST 2025
Dear Mr. Gupta , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
comfortable sta
Stay was good. food was good room was neat and clean well maintained simi from the reception always helpful such a sweet and kind hearted lady very much appreciated thank you
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Sun Sep 14 17:42:52 IST 2025
Dear Mr. Khanapuri , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
IBIS is a standard business hotel. The check in process with makemytrip is breeze. The property is clean, rooms have all amenities and no disturbance or annoyance of any kind.
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Sun Sep 14 17:44:31 IST 2025
Dear Mr. Ghosh , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
Amazing stay! Comfortable & cozy 😍
Room: Standard Twin Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Thu Sep 11 17:06:05 IST 2025
Dear Mr. Walia , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
ROOM WAS VERY WELL MAINTAINED AND CLEAN. ALL STAFF VERY COURTEOUS. RESTAURANT STAFF WAS VERY HELPFUL AND FOOD WAS VERY DELICIOUS
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Fri Sep 12 16:19:22 IST 2025
Dear Mr. Nitin , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Food ambience and space...,.....
food quality good and having sufficient variety location also good and ambience good but wash rooms was congestwd....
Room: Standard Twin Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Thu Sep 11 17:06:34 IST 2025
Dear Mr. Mahato , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
Average Stay
Room felt like a damp. AC was also not working well
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Thu Sep 11 17:07:13 IST 2025
Dear Mr. Rai , Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director of Guest Services
Excellent Stay
Highly Recomended for a Business Trip. Rooms are well suited when for a business stay
Room: Standard Queen Room
ibis Kolkata Rajarhat - An Accor Brand has replied on Wed Sep 10 13:20:19 IST 2025
Dear Guest , We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services
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