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Review Of Hotel Silver Rock0123401234

Camel's Back Road, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.6
    Very Good

    268 Ratings, 204 Reviews

    excellent
    28%
    very good
    34%
    average
    21%
    poor
    11%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 3
    • 4
    • 2
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness3.6
    • Room3.6
    • Food3.9
    • Hospitality4.0
    • Value For Money3.5
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    Reviews Summary

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    The property is conveniently located on Mall Road, offering easy access to nearby attractions and scenic views. Guests appreciate the helpful staff and decent food quality. However, the overall maintenance seems to fall short, with concerns about room cleanliness and outdated amenities. The parking situation is tricky, and some have noted issues with room conditions.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ashwani a.loyalty-icon

    The hotel rooms lack facilities, the rooms and bathrooms are old and there is no maintenance. There is parking but parking is very risky and the road to the parking is very bad. It is on the mall road but you have to pay a toll of rs. 150 to reach the hotel. And you cannot take your car to the hotel from 4:30 pm to 10:00 pm. The experience was very bad with the family.

    Travel Month: Jul 2024

    Room: Royal Classic Room

    • user photos
    • user photos
    5.0

    Awesome trip and lovely place to stay

    himanshu r.family

    It was a awesome trip to mussoorie. Staying at silver rock was like being the in the heart of the city. Climb down the stairs and you are at the mall road. The view from the hotel was lovely with very supportive staff. In all it was awesome place to stay. Food was good and delicious, i had breakfast included.

    Travel Month: Jun 2024

    Room: Super Deluxe Room

    5.0

    One of good hotel in mussoorie

    varenya b.loyalty-iconfamily

    Location was amazing just next to mall road. Parking available. Rooms are spacious and have good restaurant.

    Travel Month: Jun 2024

    Room: Super Deluxe Room

    3.0

    Nice location

    prashant s.loyalty-iconfamily

    One of the best locations, but lack the cleanliness, there was no ac, i was told that the hotel will go under renovation.

    Travel Month: Jun 2024

    Room: Super Deluxe Room

    2.0

    Poor Stay

    rajeev k.

    The room shown during booking not given by hotel. Ver rude behaviour of manager of the hotel. I ask him to change the room he said " your are so lucky that you got this room otherwise people are sleeping in their car, if you don't like the room you can cancel the booking" amenities listed in the room not provided. Door latch is broken.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Royal Classic Room

    5.0

    Excellent Stay

    vikas.

    Very good stay

    Travel Month: May 2024

    Room: Maharaja Four Bedded

    4.0

    Good Stay

    pradnyashil r.

    The service was really good the view from the rooms were beautiful and it was situated in mall road which was super helpful but the washrooms felt like it could be better.

    Travel Month: May 2024

    Room: Super Deluxe Room

    4.0

    Good Stay

    yogita s.

    The stay at hotel silver rock was amazing. I have been there many times before also. Its our first choice in mussoorie. The view from hotel is mesmerizing. I would love to visit again. Thanks

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Royal Classic Room

    2.0

    Not value for moon

    neeraj t.loyalty-iconfamily

    Hotel is ok ok, high rent just for having at mall road beginning. However they don't have even heater for cold, water kettle for making hot water. What water they are giving is not good, you have to buy outside water. Even morning tea is chargeable which is very basic things. For package which are breakfast inclusive, option are 2-3, bread, pratha and aloo poori that's it.

    Travel Month: Mar 2024

    Room: Super Deluxe Room

    2.0

    Need major renovate

    prabhjyot s.loyalty-icongroup

    Property condition is very bad. Washrooms are not even properly cleaned, there was no dental kit, no room heaters, etc. Although property location is good but the condition is not good.

    Travel Month: Dec 2023

    Room: Maharaja Four Bedded

    • user photos
    • user photos
    • user photos
    3.0

    Service

    dinesh a.family

    Best part-situated on mall road with car parking, food quality is good but service is extremely poor

    Travel Month: Dec 2023

    Room: Royal Classic Room

    4.0

    Good Stay

    manish k.

    I came to silver rock after 11 years but their is no any change in this hotel everything is same a. No any upgrade by the hotels

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Super Deluxe Room

    3.0

    Food quality poor. Overpriced hotel. Bed linen and towels were dirty

    chetan b.family

    Food quality poor. Overpriced hotel. Bed linen and towels were dirty, staff is cooperative. Over all experience is not good

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Super Deluxe Room

    3.0

    Reviews

    umesh k.family

    Service was good. Washrooms we’re not as good. Jet was not working, ceiling fan was quite noisy. Extra bed blanket was rough, room was overrated as per facilities

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Super Deluxe Room

    3.0

    Average Stay

    vipin s.

    Good hotel, but overpriced, food is average. Rooms are old and not cleaned. Location at mall road is the only advantage of this hotel which could lead you to everything nearby.

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    5.0

    Location and food

    vishnu k.couple

    Of the hotel is perfect, situated where all facilities are available. Food in the hotel is delicious. Service and behaviour of hotel staff is very good.

    Travel Month: May 2023 (3-Night Stay)

    Room: Super Deluxe Room

    1.0

    Dirty bedsheets and small rooms not worth of money

    satheesh k.couple

    The bedsheets and bed-cover r dirty and we have checked other rooms too, situation was same. When asked the hotel ppl, they said it's clean only, these r stains. For this i am paying 7k per day? how it is justifiable.

    Travel Month: May 2023

    Room: Royal Classic Room

    5.0

    luxury hotel

    rakesh k.family

    all hotel was clean, good room all staff behaiver good

    Travel Month: Apr 2023

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    rakesh b.loyalty-icon

    Worst bathrooms, windows of room don't shut properly. No tea coffee maker cattle in room. After paying so much i guess very bad experience. Good newly built hotels available very nearby

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Super Deluxe Room

    5.0

    Good location

    tushar c.couple

    Staff was good and property is good location

    Travel Month: Dec 2022

    Room: Super Deluxe Room

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