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Review Of Hotel Sapphire Paradise

Bombay Kist, Ooty | 1.2 km drive to Government Rose Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    56 Ratings, 24 Reviews

    excellent
    18%
    very good
    27%
    average
    11%
    poor
    14%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 1
    • 5
    • 4
    • 4
    • 4
    • 4
    • 4

    Rating Categories

    • Location2.6
    • Cleanliness2.6
    • Child Friendliness2.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Property location is very good, close to the market.
    • Hot water is available only for two hours in the morning.
    • Clean dorms, with an 8-person capacity, but limited activity.
    • Staff members are friendly and polite.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    pallavi k.family with 2 kids

    Make my trip have added false amenities and items. Property is there in good market location, but if i talk of room service they didn’t gave basic things like towel, drinking water, no full day hot water its only there from 7 to 9 am and even no cleaning they were doing.

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Comfort rooms

    Hotel Sapphire Paradise has replied on Thu Nov 13 18:36:21 IST 2025

    hi we don't have manual key before all ready inform you wand room clinic key surrendering in reception hot water only for 7 to 9 hotel all the hotel sender light boiler systems any way sorry,

    1.0

    Bad

    t p.solo

    Small room !! With 8 beds ! Not enough lights ! No clean beds ! Not even sockets to charge were there !

    Travel Month: Oct 2025

    Room: Dorm bed (sharing basics)

    Hotel Sapphire Paradise has replied on Fri Oct 31 15:13:41 IST 2025

    sir that s how dorm bed will be ... there is socket i think you would not have noticed ....

    1.0

    Bad experience

    virupaksha n.family

    The stay was terrible The bedsheets were not cleaned and were not changed from previously used and they had a very bad smell the bedsheets has white patches and our body started itching because of the dirt We had asked for a extra bed but received a small one which wouldn't be of good length for a normal weight person The services were not good There was no intercom facility there was no water kept in the room They didn't have a proper room attender After requesting for a towel they provided for it we were 3 of us but they gave only 2 towels These kind of properties should not be promoted to the customers Before listing properties should visit the property and check of the standards Did not expect such kind of service very disappointed with it

    Travel Month: Oct 2025

    Room: DELUXE ROOMS

    Hotel Sapphire Paradise has replied on Sat Nov 01 13:56:26 IST 2025

    SORRY FOR BY MISTACK SIR,

    5.0

    I am very happy to stay in hotel sapphire

    anees u.family with 1 kid

    I am very happy to stay in hotel sapphire very and clean and very comfortable. And this hotel manager his name is Balu is also very humble and caring person

    Travel Month: Oct 2025 (3-Night Stay)

    Room: DELUXE ROOMS

    4.0

    Good Stay

    baikuntha m.family with 1 kid

    Hotel location is very good. it is near to the market. Hot water available only in the morning from 7 to 9 am. That's little problem during cold. Food service is very poor. Only limited veg option available.

    Travel Month: Oct 2025

    Room: Comfort rooms

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    4.0

    Good Stay

    victor b.solo

    not much amenities.. but dorm was clean.. best thing for me is it's a 8 persons dorm.. but noone came there except me. so it felt like using a single room with 8 beds. service was not bad.

    Travel Month: Sep 2025

    Room: Dorm bed (sharing basics)

    4.0

    Good Stay

    kaleeshwaran.business

    Easy to reach from bustand. Clean Rooms. Very good experience at the reception

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Dorm bed (sharing basics)

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    2.0

    Poor

    kotha g.family with 2 kids

    Rooms are poor Hot water is there for only two hours morning no proper parking spacing cost was too high No proper response very bad experience

    Travel Month: May 2025

    Room: Comfort rooms

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    Hotel Sapphire Paradise has replied on Sun May 11 11:32:38 IST 2025

    These are not our property rooms and by the time you stayed here renovation of our property was going on...

    1.0

    Very bad experience

    karthik m.family with 1 kid

    Very bad experience. Rooms were dirty and had a strong bad smell. Housekeeping was very poor. Plug points were damaged and not repaired. No car parking — I had to park outside and my car got damaged. Totally not worth the money. Not safe or healthy to stay here. Avoid this hotel.

    Travel Month: May 2025

    Room: PREMIUM Rooms

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    Hotel Sapphire Paradise

    We were just done with renovation and there was car parking available but you went out by the time you reached the parking was full. If your car was damaged you should have let us know in the same day itself. Stop posting unnecessary photos and damage the property's name. If you had any problem with the stay you could have let us know.

    2.0

    very bad experience

    linod c.group

    we reached to midnight there is not responding for reception. and room is not clean ...,,.............

    Travel Month: Apr 2025

    Room: Dorm bed (sharing basics)

    1.0

    very bad sray

    couple

    The room was not clean, and the building is quite old. I noticed peeling paint and cracks in several areas inside the room. Hot water is available only once a day for just two hours, from 7 to 9 in the morning. To make matters worse, they don’t even provide basic amenities like towels and soap. The reality of this hotel is completely different from the images shown . I strongly advise against booking this hotel.

    Travel Month: Mar 2025

    Room: DELUXE ROOMS

    • user photos
    1.0

    Terrible Stay

    vijay b.loyalty-iconsolo

    Based on the pictures I have booked for my friend but the room was worst and horrible,please make sure that you don’t cheat customers by keeping luxurious kind of pictures.

    Travel Month: Feb 2025

    Room: Dorm bed (sharing basics)

    3.0

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    richard m.solo

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    Travel Month: Jan 2025

    Room: Dorm bed (sharing basics)

    5.0

    Nice

    mahi s.solo

    It was a comfortable and punctual ride. The driver contacted me throught with to clear the location confusion.

    Travel Month: Dec 2024

    Room: Dorm bed (sharing basics)

    Hotel Sapphire Paradise has replied on Sun Dec 29 15:14:50 IST 2024

    Thanks a lot madam .hope to serve u again

    4.0

    Good Stay

    srimayee s.family

    I just stayed for a few hours as in a transit journey however people are good and service is on time.

    Travel Month: Dec 2024

    Room: Dorm bed (sharing basics)

    Hotel Sapphire Paradise has replied on Sun Dec 29 15:15:20 IST 2024

    Thanks a lot madam

    5.0

    Excellent Stay

    vignesh v.

    The stay was good. Nice service. Especially hot water in morning. My day is fresh. Staff was polite and very co operative

    Travel Month: Dec 2024

    Room: Dorm bed (sharing basics)

    Hotel Sapphire Paradise has replied on Fri Dec 06 20:41:39 IST 2024

    Thanks a lot sir And hope to serve u again

    2.0

    Poor Stay

    subrata k.

    Hi. * bed sheets were dirty. * no towel provided. * there was no hot water. * lift was not working * there is a long list of problems

    Travel Month: Nov 2024

    Room: DELUXE ROOMS

    Hotel Sapphire Paradise has replied on Thu Dec 05 23:26:37 IST 2024

    Sorry for that.but to b frank I was the one gave u all the needs . I Clearly told u that . it's Diwali time and the people from the lift Will not come. and it's rainy tooo. anyways thanks for ur review

    5.0

    Excellent Stay

    karthik s.

    Excellent

    Travel Month: Aug 2023

    Room: DELUXE ROOMS

    Hotel Sapphire Paradise has replied on Thu Dec 05 23:23:57 IST 2024

    Thanks a lot .hope to serve u again

    5.0

    Overall stay was awesome

    anshu t.group

    Rooms are spacious and we'll maintained. Rooms was cleaned as well. Staff are good and helpful. They have good parking space also. In restaurant food was amazing, awesome. We loved it especially gobi manchurian must try.

    Travel Month: Sep 2022

    Room: DELUXE ROOMS

    1.0

    Safety standards

    murali k.group

    The hotel property doesn't have proper lift and car parking. We need to walk all the way to your rooms. The hot water is only for 60 mins if missed u need to argue with the guy. I was trying to reach the support staff in the early morning around 6 am no buddy was available and all the numbers went unanswered.

    Travel Month: Aug 2022

    Room: DELUXE ROOMS

    Hotel Sapphire Paradise has replied on Sun Dec 08 09:47:53 IST 2024

    Sorry for that sir. but sir the hot water was from 7am to 9 am .v have ample car park where u can park 15 and above

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