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Serenity Inn

Serenity Inn
hotel image
hotel image

About Property

The Hotel Located In Heart of The Town Away From The Noise, Well Furnished Room With Modern Amenities , Smart Tv wooden Fining T ...Read more

Amenities

  • Free Parking
  • Lounge
  • Smoking Rooms
  • Housekeeping
  • Umbrellas
  • Room Service
  • + More Amenities

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+91

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3.7
Very Good(47 RATINGS)
Bombay Kist

Bombay Kist

10 minutes walk to Government Rose Garden

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date
Check-out date
Rooms, Guests

Serenity Inn Location

location iconLocation rated 3.0 by guests

What guests said

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Guests appreciated the peaceful atmosphere and proximity to the city center, but highlighted issues with accessibility due to steep roads and lack of nearby restaurants. Repeated mentions of inaccurate location details and difficulty in parking contributed to a mixed experience.

Property Rules at Serenity Inn

Check-in: 12 PM Check-out: 11 AM
  • Couple, Bachelor Rules

    Unmarried couples/guests with Local IDs are allowed.
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

Serenity Inn Photos by Guests

User Rating & Reviews

  • everyone
  • couple
  • family
3.7
Very Good

47 Ratings, 16 Reviews

excellent
32%
very good
23%
average
32%
poor
6%
bad
6%

Last 10 Customer Ratings (Latest First)

  • 4
  • 5
  • 5
  • 3
  • 2
  • 4
  • 5
  • 5
  • 3
  • 1

Rating Categories

  • Location3.0
  • Cleanliness3.4
  • Value For Money4.0
  • Child Friendliness3.3
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We are using generative AI to show you summarised user review

Reviews Summary

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The property is situated in a peaceful area, close to the city center, but reaching it can be a challenge due to bad roads and steep climbs. Guests have pointed out that the rooms vary in cleanliness, with some complaints about dirty blankets and towels. While it offers 24-hour hot water, the lack of basic amenities like towels and toiletries has been a letdown. Overall, the service could improve, and better communication about the location is needed.

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Latest first
2.0

Bad road to propert

antony s.family with 2 kids

The room was ok, but overprised. Road to property is pathetic. There was no kettle , No water . Wash room lock was not proper

Travel Month: Mar 2025

Room: Classic With Balcony

3.0

Average Stay

ananatha p.loyalty-icon

Towels were very bad. Stinky and probably not washed. It was also a small one which was useless. Blanket was also not washed and was stinking.

Travel Month: Dec 2024

Room: Classic With Balcony

3.0

Average stay experience

couple

The property is in an uphill location and there are no restaurants nearby, the public transport facility is far away from the property for which there's a very steep climb. Service provided to the guests is below average. They don't even provide towels in the room. The bed is moderately clean and the blanket provided was also dirty.

Travel Month: Oct 2024

Room: Grandy Honeymoon With Balcony

  • user photos
  • user photos
  • user photos
4.0

Good and clean home stay

sreenu a.couple

The rooms are pretty good and clean. It’s a home stay kind of hotel. Just a single building with ground and first floor. Location of the hotel is very near to city centre. Roads in front of this building is worst and car parking is not good.

Travel Month: May 2024

Room: Classic With Balcony

  • user photos
  • user photos
  • user photos
2.0

Poor Stay

kamaldeep s.loyalty-icon

No reception. Extra bed on floor. No one to complain about. Dirty bathroom. No fan. Ac not required

Travel Month: May 2024

Room: Classic With Balcony

Serenity Inn has replied on Sun May 12 21:18:43 IST 2024

Thanks for a review Extra bed we provide matters only on floor We were not mentioned that we provide cot . we highly maintain our rooms you have completed that bathroom smelling cuz the bathroom window was closed . and as per request we changed the room . Anyway, thanks for review . didn't write up about the good please write good and bad also it's humble request thanks.

3.0

Average Stay

shilpi k.

The rooms are not that much clean, providing very less facilities

Travel Month: Apr 2024

Room: Classic With Balcony

3.0

Average Stay

remesh u.couple

It was an average stay, very clean rooms 24 hr hot water available, near the town. The road to the property is a bit congested. No toileteries providing.

Travel Month: Mar 2024

Room: Classic With Balcony

5.0

Excellent Stay

mohammed.

It was nice stay and hospitality. Next time also i will book the same place.

Travel Month: Feb 2024

Room: Basic Classic Room

1.0

Disapp

subrahmanya g.family

1. Room was not good as per the image shown. They have allotted room based on their choice, means not considered booking options which one i have selected. 2. Person at reception is not know about booking and payment and additional money asked. 3. Need to park vehicle outside empty site. Very difficult for parking and coming out. 4. Very conjugated road. If driver is not well versed can't to this place. 5. Location is not as provided in the link.

Travel Month: Feb 2024

Room: Grandy Honeymoon With Balcony Street View

3.0

Owner must address the issue

dinesh k.couple

A calm place to stay, but all the window locks are broken, feels no privacy, main door can't lock inside properly, if you have valuable things u can't sleep peacefully.

Travel Month: Feb 2024 (3-Night Stay)

Room: Classic With Balcony

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

dhanush s.business

Peace!

Travel Month: Jan 2024

Room: Grandy Honeymoon With Balcony

3.0

Average Stay

shaikshamsheer b.

Servicing is too bad

Travel Month: Jan 2024

Room: Classic With Balcony

4.0

Good Stay

muralikumar k.family

The location is not that much good, but area is so peaceful. Room not reached what expect and what they have mentioned in photos, but good.

Travel Month: Jan 2024

Room: Grandy Honeymoon With Balcony

5.0

Excellent Stay

dhanasekaran v.family

Accomodation is really good. but no restaurant facility. also they meet to update their proper location in gmap.

Travel Month: Dec 2022

Room: Classic With Balcony

1.0

Terrible Stay

sunanda.

Location didn't match, hotel room was not worth living, stuff reactions was very rude. This hotel location was fake.

Travel Month: Dec 2022

Room: Basic Classic Room

Serenity Inn has replied on Wed Jan 11 23:33:18 IST 2023

Thanks for writing us Location Google map issue we call every guest for location and we will pickup from the junction.. You people booked the basic room for 2 people but you were came 9 people for one room which it's highly impossible to accommodate them .. You were demanding for suite room and matter Sorry we don't allow 9 people in one room max 2+1 kid are max 3 adult

3.0

Average Stay

nimisha e.family

Location given was incorrect, so there was difficulty in getting into the stay. There was delay during the check in, we have waited for half an hour. The bathroom and pillow covers were not clean. They didn't provide any towels.

Travel Month: Dec 2022

Room: Classic With Balcony

Serenity Inn Other Details

Questions & Answers - When Booking Serenity Inn

Q: What are the popular areas to visit nearby Serenity Inn?

A: Serenity Inn is situated in Bombay Kist, Ooty, offering easy access to several well-known attractions and neighbourhoods. Nearby, you can explore popular spots such as 36 in Bombay Kist, and more.

Q: What are the Check-In and Check-Out times of Serenity Inn, Ooty?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Q: How many types of rooms are available at Serenity Inn in Ooty?

A: At Serenity Inn, we offer 4 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the customer ratings for Serenity Inn?

A: The overall rating for Serenity Inn stands at 3.7 out of 5, as reviewed by 44 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: Any options for booking on partner website?

A:

You can explore Serenity Inn on our partner website www.goibibo.com

Q: What are the tourist attractions around Serenity Inn?

A: Popular attractions near Serenity Inn include : 470 in Udhagamandalam Railway Station, 470 in Lovedale Railway Station, 468 in Ketti Railway Station, 465 in Ooty Lake, 465 in ATC Bus Stand and more.

Q: How far is Serenity Inn from the city center ?

A: From City Center its 2.5 kms away.

Q: Where is Serenity Inn located?

A: Serenity Inn is situated at No.51, Vijayanagaram Behind Sullivan Court, Roe Of Udhagamandalm Municipality, Ooty, The Nilgiris, Tamilnadu-643001, offering convenient access to 470 in Udhagamandalam Railway Station, 470 in Lovedale Railway Station, 468 in Ketti Railway Station, 465 in Ooty Lake, 465 in ATC Bus Stand and other key locations.

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Planning to Book Serenity Inn ? Get inspired by Popular Reviews

Good and clean home stay

Sreenu Aluru

4

The rooms are pretty good and clean. It’s a home stay kind of Serenity Inn. Just a single building with ground and first floor. Location of the Serenity Inn is very near to city centre. Roads in front of this building is worst and car parking is not good.

Good Stay

Muralikumar K

4

The location is not that much good, but area is so peaceful. Room not reached what expect and what they have mentioned in photos, but good.

Excellent Stay

dhanasekaran vadivalagan

5

Accomodation is really good. but no restaurant facility. also they meet to update their proper location in gmap.

Excellent Stay

Mohammed Hashim

5

It was nice stay and hospitality. Next time also i will book the same place.

Excellent Stay

Dhanush Sr

5

Peace!

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