Review Of Hotel Santana

The manager was extremely helpful to senior citizens. He provided with quality contacts for can rental services, temple panda etc. The only issue is that the room service can be quite slow and unresponsive at times. Rest the stay totally worth it. Total value for money. Highly recommended within this budget if you are okay with a location slightly distant from the beach. Cheers :)

Hotel Santana service quality has deteriorated a lot. There was no security gaurd in mmain door. Three families were locked out because they reached late around 11 pm

Great experience. It's a heritage hotel, it's a pleasure to live the history. Budget stay, Walkable distance to the beach, Good food options and helpful staff.

The moment we entered the room, it was quite dirty. The bathroom is not clean at all even the toilet was clogged and also we already informed them that we will be going to the Jagannath temple at 10pm but they kept on saying that "no, you guys can go in the morning, if you go now we will close the hotel entrance" we already did inform them as at that time the temple is not really crowded but they were misbehaving with us (especially the tall guy that delivers the food in the room) + they took extra money from us for the kids meal whereas they didnt mention anywhere that it will be charged extra. Very bad service, hate it.

Excellent was like home, the entire hotel felt like home and was very clean.

worst experience I will tell others never to visit other to stay ...........

Very nice hotel and nice staff. Near sea beach. It's a great hotel with a nice location and easily accessible to the train station.

The hotel room was not clean, there were dust on the walls, the washroom was stinking all the time, there was no shower (🚿) in the washroom, the washroom lock was broken, also water was not clean, it tasted salty. The hotel shown in the video and the experience over there does not meet expectations.

Peaceful Place with sea sore view. Staffs are very good. I wish to visit this hotel once again

Amazing stay at hotel santana The place is beautiful, staff are super friendly, and the rooms are very comfort Amazing stay at hotel santana. The place is beautiful, staff are super friendly, and the rooms are very comfort and spacious... They even serve us a hot coffee when we checkout.

Hospitaliti Good Staff Behavior very good Clean Area Clean room stay at like home 👌 location best 👍 After check-out you can stay at lobby

Hotel santana is a very nice property to stay in .Very nice behaviour of the reception guy ( Nilam) ..They always provide good service to us ...The food is very homely .very budget friendly also ...

Overall, it was a nice experience. I would absolutely stay here again and recommend it to anyone looking for top-tier service and comfort. The location was also perfect—close to sea beach it was peaceful.

I had a very bad experience at Hotel Santana Puri. No hot water facility was provided. They charged extra money unexpectedly. No breakfast was available until 9 AM, which is very inconvenient for travelers. Staff behavior was rude and unhelpful. No support staff was available when needed. The hotel does not have a lift, making it difficult for guests with luggage. Overall, very disappointing service. Definitely not recommended.

All staff behavior is good and also service was excellent I definitely recommend visit this hotel Santana

best hotel and very peaceful place..behavior of staff are very nice...very clean room and bathroom..

Room are not clean properly Bedsheets are little dirty Soap & handwash not available in bathrooms

excellent hotel, atmosphere piece and relaxing.you must visit this hotel with your behalf and family

Ac Not working room dissent but not having any shower in bath room bath tob not working two single bed are joint together which was separate while sleeping mattes very hard and pain full

property was good bus staf behaviour and restaurant service was not good they not pick-up your call at the time when you stayed