Select CheckIn Date

-

Select CheckOut Date

Select a valid date

October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6

You are booking hotel for more than 30 days

Review Of Hotel Sai Palace Grand0123401234

Malad, Mumbai | 8 minutes walk to Valnai metro station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    2088 Ratings, 1140 Reviews

    excellent
    51%
    very good
    31%
    average
    10%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 3
    • 5
    • 4
    • 5
    • 5
    • 1

    Rating Categories

    • Hospitality4.2
    • Facilities4.2
    • Food4.3
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Sai Palace Grand is a popular property known for its fantastic location near Infinity Mall and convenient access to public transport. Guests often appreciate the cleanliness and hygiene standards maintained throughout the property. The food, especially the breakfast buffet, receives high praise for its variety and taste. Many guests enjoy the welcoming and helpful staff, along with special amenities like massage chairs in select rooms, making for a comfortable stay. While some room sizes are noted to be compact, the overall experience here is often deemed good value for money.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ayush s.

    Thanks a lot

    Travel Month: Oct 2025

    Room: Superior Room

    Hotel Sai Palace Grand has replied on Mon Oct 13 19:41:26 IST 2025

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Regards, Sai Palace Hotels

    4.0

    Good Stay

    shubhankar s.group

    The entrance was good, and the staff's behaviour was very polite. Complimentary breakfast is really tasty and high quality, I want to give rating 5 for breakfast but when I ordered food for dinner it was a disaster. I have ordered mushroom mumtaaz and paneer pasanda by the recommendation of the staff , a full waste of money. butter naan was also okay okay. But the price of food was fair. The room was a little compact , the weird thing is that when you demand water then they will charge extra above the mrp The amenities were good but the area is a little compact. overall a nice experience, if needed I will stay again but request the hotel owner please work on your food.

    Travel Month: Oct 2025

    Room: Superior Room

    Hotel Sai Palace Grand has replied on Mon Oct 13 15:37:16 IST 2025

    Dear Shubhankar, Thank you for sharing your feedback. It's wonderful to hear that you enjoyed the entrance, found the staff polite, and relished the complimentary breakfast. Your comments regarding the dinner experience are valuable, and we appreciate your honesty. We are continuously striving to improve our offerings, and your suggestions will certainly be taken into consideration. We're glad you had an overall nice experience and hope to welcome you back to Sai Palace Hotels in the future. Regards, Sai Palace Hotels

    5.0

    Amazing stay & excellent hospitality

    sivika s.family with 1 kid

    Excellent hospitality, delicious food, and spotless rooms! The staff was warm and welcoming, making my stay truly enjoyable. Had an amazing experience and would love to visit again!

    Travel Month: Oct 2025

    Room: Deluxe Twin Room

    Hotel Sai Palace Grand has replied on Wed Oct 08 03:21:08 IST 2025

    Dear Sivika, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us at Sai Palace Hotels. It’s great to know that our hospitality, food, and cleanliness made a positive impact on your experience. We look forward to welcoming you back on your next visit! Regards, Sai Palace Hotels

    3.0

    Average Stay

    saahil t.couple

    Bad wifi, waiter upfrontly walks in the room and upfrontly asks for tips which is really bad behaviour, got a call 2 hours early to check out

    Travel Month: Oct 2025

    Room: Executive Room

    Hotel Sai Palace Grand has replied on Wed Oct 08 14:53:03 IST 2025

    Dear Saahil, Thank you for sharing your feedback regarding your stay. We sincerely apologize for the issues you experienced with the Wi-Fi and the behavior of our staff, as well as the early check-out call you received. Your comments are important to us, and we will address them with our team to ensure a better experience for our guests in the future. Regards, Sai Palace Hotels

    5.0

    Excellent Stay

    ajay d.

    Location is very nice,easy to reach.Food is veey nice,Rooms are very nice and highgenic.

    Travel Month: Sep 2025

    Room: Executive Room

    Hotel Sai Palace Grand has replied on Fri Oct 03 03:18:58 IST 2025

    Dear Ajay, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know you appreciated the food and the cleanliness of our rooms. We hope to welcome you back soon at Sai Palace Hotels! Regards, Sai Palace Hotels

    5.0

    Excellent Stay

    drishti.couple

    very nice experience This hotel felt like a natural home away from home. I was so impressed with the level of comfort and attention to detail. My stay was perfect.

    Travel Month: Aug 2025

    Room: Executive Room

    • user photos
    • user photos

    Hotel Sai Palace Grand has replied on Wed Sep 24 16:14:06 IST 2025

    Dear Drishti, Thank you for sharing your lovely experience! It's wonderful to hear that Sai Palace Hotels felt like a home away from home for you. We are delighted that you appreciated the comfort and attention to detail during your stay. Looking forward to welcoming you back! Regards, Sai Palace Hotels

    5.0

    Excellent Stay

    prajna k.

    Really enjoyed the way of greeting and room was beyond the expectations and comfortable to sleep and stay. Food was like mouth watering and delicious ❤️ City like mumbai I couldn’t expected the service where Sai grand palace was served I highly recommend this place

    Travel Month: Sep 2025

    Room: Superior Room

    Hotel Sai Palace Grand has replied on Wed Sep 24 16:14:26 IST 2025

    Dear Prajna, Thank you for the wonderful review! We’re thrilled to hear that you enjoyed your stay and found the service at Sai Palace Hotels exceeded your expectations. It’s great to know that the comfort of the room and the delicious food made your experience even more enjoyable. Your recommendation means a lot to us, and we hope to welcome you back soon! Regards, Sai Palace Hotels

    3.0

    Not worth Value for money

    vinay b.couple

    Room quality was poor: Mattress, linen & toiletries were very average. Restaurant service especially for a buffet lunch was very unprofessional, quality of food was very average and the reception staff wasn’t customer friendly the reason they knew that we are not a party of the evening party group but allocated rooms near to the banquet where they were playing loud music upto 11:30pm. Room was given next to the laundry area where you can have the noise upto midnight. Worst experience of life.

    Travel Month: Sep 2025

    Room: Superior Room

    Hotel Sai Palace Grand has replied on Wed Sep 24 16:14:54 IST 2025

    Dear Vinay, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. Your concerns about room quality, restaurant service, and noise levels have been noted, and we understand how frustrating this must have been for you. We appreciate your input as it helps us improve our services. If you have any further details you'd like to share, please feel free to reach out. Regards, Sai Palace Hotels

    4.0

    Perfect One Night Stay

    darshan.couple

    The room was really good with excellent hygiene and the service was also good.its a perfect place if any one wants to stay in western suburbs.

    Travel Month: Sep 2025

    Room: Deluxe Twin Room

    3.0

    Average Stay

    ajay k.solo

    services are detoriating day by day. no chair in room except study chair which is too short. person gets just fixed,smaller in size. bathroom-- no hand towels or tissue. TV channel are not available, particularly HD channels. seen one cockroach in stairs of floor 6. Housekeeping/ room service-- guest keep after eating, empty plates / left over food,is lying overnight and more. it becomes an eyesore when you come and go. why Housekeeping/ room service clear immediately rather than keeping outside rooms and later on accumulating on stairs. overall experience is not good.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Executive Room

    5.0

    Excellent Stay

    pratap.business

    we find the property on google.and hotel stay was super se uper .food was excellent ,staff people service is polite .breakfast taste also very very good. overall i enjoyed everything.

    Travel Month: Aug 2025

    Room: Superior Room

    • user photos
    • user photos
    • user photos
    5.0

    Experience of hotel Stay

    alok s.business

    property is good and experience was very good. Hotel has excellent food quality and services. Hotel has good restaurant area also..

    Travel Month: Aug 2025

    Room: Superior Room

    • user photos
    • user photos
    4.0

    Good Stay

    priya j.

    Good comfortable stay. The veg buffet was excellent with a lot of variety, great complimentary breakfast. The location is on the main road within the heart of Malad. Decent place for parking as well.

    Travel Month: Aug 2025

    Room: Deluxe Twin Room

    4.0

    great food decent rooms

    charan t.business

    Good to stay and u get some amazing food here, love to stay here. Rooms are decent and does the job.

    Travel Month: Aug 2025

    Room: Deluxe Twin Room

    4.0

    Good Stay

    ashish a.business

    Hotel is ok , nothing extraordinary but one can stay . Had better expectations .only one lift was working Breakfast was average

    Travel Month: Aug 2025

    Room: Executive Room

    3.0

    Average experience!!!

    sanjivani j.couple

    Property was decent, room that we were allotted to had a weird cigarette smell and was just in bathroom which gave a headache !!!! room service food was not that up to mark as per cost... Breakfast was good and had good options and taste was good too!!!

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    Professional and good location

    gagan l.business

    Very professional approach with smooth and flexible checkin and a great location. Manager was very cooperative

    Travel Month: Jun 2025

    Room: Executive Room

    4.0

    Good stay

    jeena p.family with 1 kid

    I stayed in Sai Palace Grand for 2 nights. It was a comfortable stay with good service. Wonderful staff and very good breakfast

    Travel Month: Jul 2025

    Room: Deluxe Twin Room

    4.0

    comfortable stay here

    surekha m.business

    Hotel staying is good, good quality and variety also good. Rooms are also with facility. So hotel staff behavior is also fine.

    Travel Month: Jul 2025

    Room: Deluxe Twin Room

    5.0

    Excellent Stay

    rajeev j.

    It was pleasure staying in one of the most prestigious property in Malad and we really enjoyed hospitality and off course the rates offered by MMT

    Travel Month: Jun 2025 (7-Night Stay)

    Room: Superior Room

    Areas in Mumbai

    Reviews of other Mumbai Hotels

    Show More

    Five Star Properties in Mumbai

    Andheri East

    The St. Regis Mumbai

    0 1 2 3 4 0 1 2 3 4

    ₹ 20,000

    Per Night

    South Mumbai

    Four Seasons Hotel Mumbai

    0 1 2 3 4 0 1 2 3 4

    ₹ 17,500

    Per Night

    South Mumbai

    Vile Parle

    Colaba

    Taj Mahal Tower, Mumbai

    0 1 2 3 4 0 1 2 3 4

    ₹ 12,000

    Per Night

    Colaba

    Top Searched hotels nearby Mumbai

    Taj Alibaug Resort & Spa

    0 1 2 3 4 0 1 2 3 4

    ₹ 32,680

    Per Night

    Varasoli

    Anchaviyo by Zuper

    0 1 2 3 4 0 1 2 3 4

    ₹ 18,000

    Per Night

    Wada

    Karjat

    U Rivergate Resort

    0 1 2 3 0 1 2 3 4

    ₹ 11,399

    Per Night

    Karjat

    Vashi

    Nerul

    The Park Navi Mumbai

    0 1 2 3 0 1 2 3 4

    ₹ 4,999

    Per Night

    Belapur CBD

    Kopar Khairane

    West Coast Alibaug

    0 1 2 3 0 1 2 3 4

    ₹ 9,500

    Per Night

    Nagaon

    Similar Star Rating Hotel in Mumbai

    Hotel Suba International

    0 1 2 3 0 1 2 3 4

    ₹ 5,850

    Per Night

    Andheri East

    Arnna Hotel - Goregaon

    0 1 2 3 0 1 2 3 4

    ₹ 4,750

    Per Night

    Goregaon

    Andheri East

    Ginger Mumbai Airport

    0 1 2 3 0 1 2 3 4

    ₹ 3,099

    Per Night

    Vile Parle

    Hotel Cliffton

    0 1 2 3 0 1 2 3 4

    ₹ 3,744

    Per Night

    Jogeshwari West

    Bandra Kurla Complex

    Bloom Hotel - Juhu

    0 1 2 3 0 1 2 3 4

    ₹ 6,675

    Per Night

    Juhu

    The Mirador

    0 1 2 3 0 1 2 3 4

    ₹ 10,000

    Per Night

    Andheri East

    Similar Property Type in Mumbai

    Hotel Saini

    0 -1 0 1 2 3 4

    ₹ 1,633

    Per Night

    Andheri East

    South Mumbai

    HOTEL GORRION

    0 -1 0 1 2 3 4

    ₹ 2,440

    Per Night

    Andheri East

    Bloom Hotel - Worli

    0 1 2 0 1 2 3 4

    ₹ 7,650

    Per Night

    South Mumbai

    Powai

    Dahisar East

    Hotel Welcome Stay

    0 -1 0 1 2 3 4

    ₹ 1,886

    Per Night

    Asalpha

    Milan Guest House Mumbai

    0 -1 0 1 2 3 4

    ₹ 2,324

    Per Night

    South Mumbai

    La Hotel Metro

    0 1 2 0 1 2 3 4

    ₹ 3,500

    Per Night

    Kurla West