Sai Palace Grand is a popular property known for its fantastic location near Infinity Mall and convenient access to public transport. Guests often appreciate the cleanliness and hygiene standards maintained throughout the property. The food, especially the breakfast buffet, receives high praise for its variety and taste. Many guests enjoy the welcoming and helpful staff, along with special amenities like massage chairs in select rooms, making for a comfortable stay. While some room sizes are noted to be compact, the overall experience here is often deemed good value for money.