The property offers a mix of experiences, with some guests appreciating the service and friendly staff, often highlighting their helpful nature. Its convenient location near the metro and airport adds to the appeal. However, many reviews mention cleanliness issues, bad odors in the rooms, and a lack of promised amenities like welcome drinks and high tea. The quality of food has received mixed reviews, with some finding it satisfactory. Overall, the value for money appears to be a point of contention.