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New Friends Colony, Delhi
297 Ratings, 162 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Terrible Stay
full smell on rooms and cockroaches are running on the bed
Room: Standard Room (Sanitized)
Good Stay
it was good experience.room was not upto the mark but manageable.staff was polite.the overall experience was good enough.
Room: Standard Room (Sanitized)
Experienced pathetic stay because of the rude staff
familyPathetic staff & poor conditions. Did not even provided my room key/card. On questioning instead of giving explanations started a heated argument and asked us to complain whenever we want either or Police.
Room: Standard Room (Sanitized)
Terrible Stay
businessAgainst 2 nos. Of booked suits with bathtub, they gave only 1 bad smoke smell room and it was after lots of debet. The other room was very bad in which flush was not working and we have to bath in nearby other person's room. Please give money back. The manager told that you cancel l your booking from mm t we shall not provide the suits which you have booked.
Room: Junior Suite with Bathtub (Sanitized)
Excellent Stay
It’s was great stay and hospitality by the staff was also great. Would you please arrange to send me the bill from hotel for my stay.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Thu Feb 06 18:01:41 IST 2025
Dear Sir/ Madam, Thanks for taking out time to review us. We are very thankful for your valuable feedback. We always strive to provide best possible product and service to our guests. We shall do our best to make your stay memorable. We look forward to welcome you again
Terrible Stay
The hotel did not feel safe for a single lady traveler. There was no hot water for bath. The bedsheets were dirty and the pillows did not have pillow covers. I was not handed over the room key even after handing me over the room. The room’s and bathroom’s condition was horrible.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Wed Dec 25 01:13:24 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Average Stay
It appears to be an older property, suitable as a last-resort option for an overnight stay in the area. The place seems to lack sufficient manpower. I used it primarily for a night’s nap and to freshen up. With a bit more warmth and better-trained staff, it could be improved. Overall, no major complaints.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Wed Dec 25 01:13:45 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Terrible Stay
Reception staff is very rudely talking, no clean, no towel in the toilet, phone is not working, each and every thing we have to go down and inform the reception, even they don't have key for door, we have to call their mobile to open the door, very bad experience
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Wed Dec 25 01:14:06 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Poor Stay
I stayed 3 days, and room was dirty with cigarette and not cleaned before allotting room to me. Ac, fridge, tv, telephone is there but all are not working. Even water was not coming in bathroom. Overall very unpleasant stay. Charges are high but facilities and maintenance is like a dharamshala.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Tue Nov 19 01:14:16 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Poor Stay
When i called property before travel date about early check in they said yes we will support but when i reached they asked money and i had to pay to check in.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Tue Nov 19 01:16:01 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Good location and good hotel, need to improve cleanliness and room service
Good localaty nice place room service was not soo good. Average service and cleanliness. Some of the leftover cloths from last stayed peopel were found hanging in the bathroom
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Tue Nov 19 01:17:35 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Poor Stay
Ok
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Tue Nov 19 01:17:09 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Good Stay
Rooms and washroom were well maintained. Good hygiene.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Tue Nov 19 01:16:32 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Average rooms maintenance was not good
The location was good, the food was okay but the rooms were so average there was some smell in all the rooms the switch board was not working properly, also there was moisture, dampness in rooms, and the refrigerator was stinking like hell.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Thu Jul 18 01:25:52 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Terrible Stay
familyhorrible service…chandraprakash was the worst…he has no manners to speak…would never visit this hotel again
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Thu Jul 18 01:25:26 IST 2024
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Excellent Stay
The location very near to ashram metro station, the staff is very friendly and polite. Don't remember the name, but very friendly atmosphere, and one of the very clean and tidy hotel property.
Room: Deluxe Room (Sanitized)
Divine Paradise Tavisha has replied on Thu May 02 19:21:16 IST 2024
Dear Sir/ Madam, Thanks for taking out time to review us. We are very thankful for your valuable feedback. We always strive to provide best possible product and service to our guests. We shall do our best to make your stay memorable. We look forward to welcome you again
Terrible Stay
familyProperty was in very bad condition, no hot water for the shower, filthy room very off vibe, breakfast was not good food quality wise, overall, not value for money.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Fri Dec 29 10:22:01 IST 2023
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Terrible experience
Room experience:i could see baby cockroaches around the bed. The furniture is really old and in very bad condition. The shower area has a limited availability of warm/hot water. Like a hostel you need to tell 20 mins in advance so that they could turn some system on for you to have hot water in your room. The breakfast facility is even more mismanaged. The staff is very unprofessional. Even though i had the booking, the manager or receptionist was busy on the call and took his own sweet time to check his system. Didn't provide the room key card as it was a single night stay. His logic was, you have checked in around 10:30pm and are checking out at 4am so his expertise was not to provide a key card to the visitor. Utterly pathetic. P. S. I booked this hotel with the intention that kalindi colony is a good, safe area and very near to nfc community centre so must have a hotel that is safe and with all amenities as shown but the experience was horrible.
Room: Deluxe Room (Sanitized)
Divine Paradise Tavisha has replied on Fri Dec 01 17:31:42 IST 2023
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Pathetic hotel
The hotel was absolutely pathetic. It was clearly understaffed and looked shady as one of the rooms i entered had a lady sitting on the bed and all these staff members were also inside the room god knows what was going on. Then they took me to another room and it was full of smoke. I immediately decided to leave the place as i was traveling with my family members. I went to the reception and asked him to cancel my booking and refund my money. He plainly refused.
Room: Standard Room (Sanitized)
Divine Paradise Tavisha has replied on Fri Dec 01 17:32:39 IST 2023
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Pathetic hygiene & terrible service.
There were rats in the ac vents. Even after paying for the deluxe room, the refrigerators were removed from all rooms and said they were unavailable due to servicing for my entire stay. The restaurant was never open or the chef was away. Overall one of the worst experiences in a hotel ever.
Room: Deluxe Room (Sanitized)
Divine Paradise Tavisha has replied on Mon Oct 09 13:25:48 IST 2023
Dear sir madam, thank you for taking out time to review us. Please accept our apologies for inconvenience during your stay. We always strive to provide best quality product and services. We have taken appropriate measures to avoid any further incident like this. We look forward to welcome you again. Warm regards
Connaught Place
Sector 13 Dwarka
Rohini
Aerocity
Paschim Vihar
East Delhi
Karnki
Bissar Akbarpur
Sampla
Gothda Mohbtabad
Sector 80
Greater Noida
Sushant Lok I
Muradnagar
Palam Vihar
Sector 56
Mahipalpur
East Delhi
East Delhi
Nehru Place
Green Park
Paharganj
Chhattarpur
Safdarjung Enclave
Jhandewalan
North Delhi
