location is very remote and unsafe. staff is very rude and service is nil. be ready to carry your luggage to your room by your own, room with no water bottle, no toiletries, no geyser, no hygiene, unwashed commode, very small. unsafe for family. if you think the breakfast is included, you are fooled. the hotel goons will fight with you and scold you for asking for breakfast. i had booked dinner too which was the biggest mistake of this year. i want my full refund. very disappointed. ruined all my travel plan.
OPO Essential Delhi Airport has replied on Sun Sep 14 12:06:04 IST 2025
Dear Vikrant Sharma,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations.
Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case.
We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve.
Regards,
OPO Hotels