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Review Of Hotel O THE HERITAGE HOTEL0123401234

Patia, Bhubaneshwar | 1.7 km drive to KIIT Square

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    72 Ratings, 36 Reviews

    excellent
    24%
    very good
    21%
    average
    14%
    poor
    8%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 1
    • 1
    • 3
    • 1
    • 2
    • 5
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness3.0
    • Room2.8
    • Food2.6
    • Hospitality3.8
    • Value For Money2.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the good location of the property, being near KIIT University, and some mention tasty food. However, many reviews highlight severe cleanliness issues, unhelpful staff, and extra charges despite prepaid bookings. Several guests faced power outages and inadequate facilities, including malfunctioning A/C and dirty bathrooms. Overall, guests suggest major improvements needed in hygiene and service quality.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    tanmaya p.business

    Room was uncleaned and i didn't checked in, property owner told me he will refund the money, but i didn't get any money. Please do not book hotels from the heritage

    Travel Month: Nov 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    surya o.solo

    Rooms is not clean bedsheets are unwashed. Better choose another than this and they charged extra even after payment through makemytrip. Very bad experience. Room is untidy.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Terrible Stay

    kanhaiya.

    Not got even rooms. Return my money. What review i will share i have not got room my money become waste return it

    Travel Month: Apr 2023

    Room: Saver Double

    Hotel O THE HERITAGE HOTEL has replied on Wed May 31 16:08:39 IST 2023

    Hi, kanhaiya Choudhary! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead ) Regards, Priya

    2.0

    Poor Stay

    sanjay k.loyalty-iconsolo

    Very pathetic, un friendly behavior, asked extra money for providing accommodation for pre paid stay.

    Travel Month: Apr 2023

    Room: Saver Double

    Hotel O THE HERITAGE HOTEL has replied on Wed May 31 16:07:05 IST 2023

    Hi, we are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.

    1.0

    Very bad hotel

    soumyadeep k.family

    First of all hotel denied to give a room in booking price and atlast they charged ₹200/- more for giving a room, very untidy, unhygienic hotel to stay, dirty bedsheet and pillow, blanket is also dirty, mosquito is there in the room, very unsatisfied with this hotel.

    Travel Month: Jan 2023

    Room: Saver Double

    1.0

    Worst staying in the world

    srenakshi m.family

    I will never book any accomodation through mmt. It's my worst experience in my life. We stay only one night in this hell. I paid full amount of booking in advance for 4 night to mmt.

    Travel Month: Dec 2022 (4-Night Stay)

    Room: Classic

    1.0

    No power

    kingshuk g.solo

    Booked my stay for 4 days. There wasn’t power for any of the days. I had to arrange for alternate accommodation. Waste of money.

    Travel Month: Jul 2022 (4-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    namruth k.business

    There is no a/c in the room. No lights. Only one bulb. Fan is so slow.

    Travel Month: Jun 2022

    Room: Classic

    • user photos
    • user photos
    • user photos
    3.0

    Guest house

    rahul k.solo

    It is located in front of kit university. Location is good. But behavior of the staff was terrible. Unhygine place, dirty rooms

    Travel Month: May 2022 (3-Night Stay)

    Room: Classic (2X)

    • user photos
    1.0

    Very poor quality guest house

    arindam s.family

    This type of guest house should not be included in your app for misguiding the traveller. Poor illumination dirty room and bed linen blanket non functioning gyser toilet doors are not closing no breakfast given no restaurant facility, we have to go outside for food. No telephone for contacting reception

    Travel Month: Mar 2022

    Room: Classic (2X)

    1.0

    The waste of time

    shekhar k.couple

    The area is in not well condition

    Travel Month: Sep 2021 (3-Night Stay)

    Room: Saver Double (X)

    5.0

    Excellent Stay

    chinmoy m.loyalty-iconcouple

    Safety measures in the hotel was good, so no need to give any suggestion

    Travel Month: Feb 2021

    Room: Saver Double (X)

    Hotel O THE HERITAGE HOTEL has replied on Fri Mar 05 08:08:45 IST 2021

    Much obliged to you for rating us positively chinmoy mukherjee! enchanted to know you liked our administrations. Hope to hosting you soon with delightful experience further ) regards, rahul

    5.0

    Alway love to stay here. Highly recommend. Location is best near kiit campus. Staff service are best

    bhaswat k.couple

    Fully safe like a home. Food are so testy and yummy. The main reason for staying here is food. Testy and cheap

    Travel Month: Feb 2021

    Room: Saver Double (X)

    Hotel O THE HERITAGE HOTEL has replied on Thu Feb 25 02:30:17 IST 2021

    Thank you so much for the wonderful rating, bhaswat kumar sahoo! it gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever. Regards, james!

    2.0

    Bad experience

    mridula s.family

    Very very poor hiegine, poor service
    Very poor hiegine maintenance, in this period of corona.

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Tue Feb 09 00:30:11 IST 2021

    Hi mridula singh! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, james!

    3.0

    Cleaning and clothing

    ramanuj b.family

    Need more cleaning from the entry to room, all clothes ie bed sheets etc need to change and proper cleaning.

    Travel Month: Feb 2020

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Sun Feb 09 11:47:05 IST 2020

    Sorry for the discommode, Ramanuj. Thanks for notifying us and will surely work towards better Guest experience in the future. Regards, Poorav!

    3.0

    Location is good for KIIT visit

    radha k.family

    Walking distance from KIIT university campus. But if you travel by car, the shortest route from KIIT chowk via KIIT transport is closed for car. Room is clean and spacious, but common space is not clean.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Tue Mar 03 23:08:46 IST 2020

    We are so disappointed to hear such kind of experience, Radha! Being a visitor, we do realise how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Jamil

    1.0

    Full dirty

    venkadachalapathy t.business

    Its not cleaned guest house. Full of dirty, and we felt like to staying inside dust bin.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Tue Dec 24 12:34:43 IST 2019

    We are really sorry to disappoint you, Venkadachalapathy! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Mahesh!

    4.0

    Good for short stays

    som s.couple

    Hotel is clean and staff are great

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Sat Dec 21 14:34:41 IST 2019

    Hi Som, that is what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Pallavi!

    4.0

    Good 1

    arun r.family

    Good food. Good room neat and clean.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Sat Oct 05 18:58:14 IST 2019

    Hi, Arun! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Vishal

    5.0

    Good

    ritwik m.couple

    Next time I visit hotel again. They provide me a very clean and well furnished room. Yaaaa. Sure the hotel is very good and the hotel guys are very friendly. Must visit the hotel.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O THE HERITAGE HOTEL has replied on Sun Aug 11 06:19:17 IST 2019

    Thanks for the perfect rating, Ritwik Mahanty! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one) have a great day! Regards, Swarna

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