Extremely Disappointing Stay – Not Recommended
I had a very unpleasant experience during my recent stay at Treebo Grand Patia. The lift was not working, which made everything extremely difficult. The reception itself is on the first floor, and to make things worse, the buffet was arranged on the 4th floor. This was not only inconvenient but also pathetic for elderly guests who had to struggle with the stairs.
The breakfast was below average – no variety, poor taste, and nothing worth mentioning. For a hotel of this standard, I expected at least a decent spread, but it was a complete letdown.
What frustrated me the most was that the management did not inform guests in advance that the elevator was out of service. This is highly unprofessional and inconsiderate.
Overall, my stay was very disappointing. I would not recommend this property to anyone, especially if you are traveling with family or elderly members.
Treebo Lazystay Grand Patia has replied on Sat Sep 20 14:15:41 IST 2025
Dear NILADRI KARMAKAR, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concern highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures