Ok lets begin . Firstly the hotel's name itself was wrong. There is no hotel with the name o sukoon villa. On searching the location it was named 7 star hotel.
When reached there the hotel denied any confirmation or acknowledgement of the booking there. There i was stranded alone with my wife and my 4 year old son at 11 pm at night.
Tried calling make my trip they said it will take 45 minutes to respond and help. No call came from their side.
As a last resort i called oyo hotel's customer care, they acknowledged and transferred me to a new property. That hotel was pathetic as hell. Non co operative staff which was unprofessional. Cockroaches coming from all sides of the bed.
Kaise kaise karke night nikaali main jaanta hu. Requested them for late check out they denied straight away
Overall a journey to forget and i will now think twice before booking any property from make my trip. Very sour experience i must say