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Review Of Hotel O Dakshin Villa ECR0123401234

Kottivakkam, Chennai

    User Rating & Reviews

    2.0
    Average

    27 Ratings, 9 Reviews

    excellent
    15%
    very good
    4%
    average
    11%
    poor
    11%
    bad
    59%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 1
    • 1
    • 4
    • 1
    • 3
    • 5
    • 1

    Rating Categories

    • Location2.9
    • Cleanliness2.2
    • Value For Money2.1
    • Facilities2.2
    • Wifi2.4
    • Security3.2
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    Reviews Summary

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    Guests have had a tough time at this property, with several reporting issues like being denied check-in even after payment and extra charges being demanded. Many mention poor cleanliness, broken amenities, and lack of basic necessities like toiletries and water. While the location and parking get some appreciation, overall experiences seem to fall short of expectations.

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    Positive first
    1.0

    Terrible Stay

    samath m.business

    Owner denied. To accept the request of. After prepaid booking. I asked him why he says you book at low price. And asking for cancellation

    Travel Month: Feb 2025

    Room: Classic|STANDARD

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    1.0

    Terrible Stay

    kannan g.

    There was no such property when i reached the location. Make my trip has cheated me by taking money for a stay where there is no such property when you visit. You guys have cheated me

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    meena a.family

    When you check in they ask for more saying was wrong in tarriff. After having argues they give the worst of rooms . They make us feel as though we are staying for free. No house keeping in all the three days we stayed. There aren't any staff but just the caretaker who is very shabby and all the time watching reels on his phone , disturbing noise in the nights too. Brekfast included in the tariff but no breakfast was provided for anyone there. The picture in the page given by the Hotel are very old ones, nothing like it at all. Dirty linen, stinking pillows, broken taps, No shower head , No geyser , No dustbin, no ketyle, no bloody mineral water, no toiletries. Shit man, no nothing. See the images I have attached. Don't book this hotel. Room and bathroom, the whole campus was stinking. At the entrance they have dustbin, snc when it is full they bloody throw all the garbage in front of the gate . It was hell.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Classic

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    1.0

    Terrible Stay

    vijay h.

    Worst experience ever i had in my life. I would rate this -5 if i had an option. I traveled with my family here and had booked 3 rooms, and i had even informed about my late check-in but by the time i reached hotel it was 11:30 pm and the rude hotel people denied my check-in saying they didn't have any rooms available. Hotel people said it's not their fault. I showed him my confirmed booking but still he did not care and said that it's not his problem. I had to search other hotels for the night stay. If you need problem and ruin your trip and stay then happy booking here at this hotel.

    Travel Month: Nov 2022

    Room: Classic

    3.0

    Terrible experience

    gokulraj p.

    when I showed up in property I was denied for checkin saying for the tariff I booked they can't give the room and for AC room they asked and for non-ac. I have called customer care and they told they will refund the amount if I send invoice. Room are ok. Bed springs are broken or it got stuck I don't know but it was like sleeping in stone. Reception guy was very professional and very helpful.

    Travel Month: Sep 2022

    Room: Classic

    2.0

    Arrogant manger and extra charging after full payemt

    chintamani g.

    This has been terrible experience from this resort. After full payment after reaching at the hotel they did not allow me to check in till i did ot pay the extra amount they claimed to pay. The ground staffs were always referring to speak to manager who stays remotely and rarely comes. On call and speaks like as if he is the king and rest all slaves. guy who speaks very arrogantly. I was forced to make additional payment for which even after asking multiple times they did not provide bill. Rooms were also not so clean. In photos they are simply shown all kind of covid precautions but in reality they are not taking any precautions. You won't even get a hand sanitizer also. Staffs never wears masks. Also i saw one staff at counter was carrying one bottle which was looking like liquor. My suggestion would be never ever stay at such place even though the location is good and good parking place. Either the property manager is charging extra on the top of the payment. Deeply dissatisfied with this experience.

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Property

    suresh b.

    Worst ever seen such type, i just ran away from property but paid, si don't choose this

    Travel Month: Apr 2022

    Room: Classic (2X)

    5.0

    Peaceful stay

    sowmiya l.

    Overall good experience, had a

    Travel Month: Mar 2022

    Room: Classic (2X)

    Hotel O Dakshin Villa ECR has replied on Tue Apr 05 06:30:12 IST 2022

    Thanks for your kind and lovely words, sowmiya lakshmi!this adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, madhur!

    1.0

    Terrible hospitality

    sampon r.

    It took almost 20 mints to get the key no food available there not even water provided by them in room

    Travel Month: Mar 2022

    Room: Classic (2X)

    3.0

    Peaceful

    balaji k.

    No one disturbed in room

    Travel Month: Mar 2022

    Room: Classic (2X)

    Hotel O Dakshin Villa ECR has replied on Fri Apr 08 11:44:53 IST 2022

    Hi, balaji! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, amelia

    5.0

    Excellent Stay

    dr. m.loyalty-icon

    good

    Travel Month: Feb 2022

    Room: Classic (2X)

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    Hotel O Dakshin Villa ECR has replied on Mon Feb 28 08:14:46 IST 2022

    Great to hear this, dr. Mohammed sameer! thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! hoping to retain this continuous love and support with our incredible services. Regards, rahul

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