Guests have shared mixed experiences at this property. Some found the location convenient and praised the friendly staff, while others faced serious issues like dirty rooms, broken amenities, and extra charges at check-in. Complaints highlighted cockroaches, unclean bathrooms, and a lack of room service. Several guests reported not receiving the right rooms, leading to frustrating situations. Overall, it seems the cleanliness and maintenance have major room for improvement, impacting the overall stay experience, especially for families.