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Review Of Hotel O The Ken Regency0123401234

Manali, Chennai

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    2.8
    Average

    16 Ratings

    excellent
    50%
    very good
    0%
    average
    0%
    poor
    0%
    bad
    50%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 1
    • 1
    • 5
    • 5
    • 5
    • 5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have shared mixed experiences at this property. Some found the location convenient and praised the friendly staff, while others faced serious issues like dirty rooms, broken amenities, and extra charges at check-in. Complaints highlighted cockroaches, unclean bathrooms, and a lack of room service. Several guests reported not receiving the right rooms, leading to frustrating situations. Overall, it seems the cleanliness and maintenance have major room for improvement, impacting the overall stay experience, especially for families.

    1.0

    Terrible Stay

    preethi b.

    1-we change two rooms. 1st room seen cockroach 2nd room toilet flush not working. Finally 3rd room is better but heater not working room not cleaned no room service no parking sercice. Terrible to stay with kids. No worth. Please mentioned everything in the description. We stay only at night not used the 12 hours. check in @ around 8. 15 pm check out at 6'0 clock

    Travel Month: Sep 2023

    Room: Classic

    1.0

    Terrible Stay

    ajay k.

    Extra charge

    Travel Month: Aug 2023

    Room: Classic

    1.0

    Bad Night

    marshel m.group

    I had booked 2 rooms in this lodge on 29-07-2023. And when I came to check-in they asked me for ₹600/- extra. But I didn't give and finally they gave me the rooms no.301, 302. The whole room was dirty and smelly. The toilet was very dirty and I almost vomit. my friends were also got the same feeling

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Best rooms

    goku d.solo

    The hotel staff are very friendly and the rooms are clean and hygienic i really recommend this place.

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Superb stay

    minato n.solo

    The rooms are good and the staffs are very friendly and the location is easy to access really recommended this place

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Good

    vijay j.loyalty-iconbusiness

    Good stay close to all important places. Good employee treated customers well. Good stay close to all important places. Good employee treated customers well.

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Good

    vijay.loyalty-iconbusiness

    Good stay close to all important places. Good employee treated customers well. Good stay close to all important places. Good employee treated customers well.

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Good

    vijay.loyalty-iconbusiness

    Good stay close to all important places. Good employee treated customers well. Good stay close to all important places. Good employee treated customers well.

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Good

    vijay.loyalty-iconbusiness

    Good stay close to all important places. Good employee treated customers well. Good stay close to all important places. Good employee treated customers well.

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Good

    vijay.loyalty-iconbusiness

    Good stay close to all important places. Good employee treated customers well. Good stay close to all important places. Good employee treated customers well.

    Travel Month: Jul 2023

    Room: Classic

    1.0

    Terrible stay in chennai

    jubin.family

    Dirty bedsheets, un clean bath room and toilet, no lights on bathroom, cigarette smells around the room, totally unhealthy atmosphere. Also i booked for two rooms through make my trip app and they give only one and they said, if you wish to complain, you can. But on mid night, how to complain. Very pathetic and not advisable

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Room not avaliable afterbooking

    mahesh a.business

    I had booked room through my ****** and paid full amount. I got confirmation that room is booked. After driving 1 hour by car I reached to hotel booked. They said room not available. You can book another room U can speak to make my trip Com. I spend 3 hours in sunny day and spike 2 hours on phone with different custumer care people. They said sorry sir we can not find any room for u . U can get full refund . So finally make my ****** don't hv any policy if hotel owner don't give room to you since he has booked for some people at higher price. Very bed experience. Make my ****** should at least should take some action like dilating that hotel or fine to that hotel. I spend rs 100 petrol , 3 hours and result is zero .

    Travel Month: Jun 2023

    Room: Classic

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