Grand Cascade

Rooms had cockroaches, bed hight was high than normal, that was uncomfortable for my lady colleague. Room service was pathetic, they provide spoon/fork or tissue paper only on request else they just send the ordered food in quarter plate without realising it will be uncomfortable for guests to take the starters from the plate. Staff is completely non- courteous, no smile no assistance. I asked manager the distance from Chennai to Mahabalipuram and he told me he is Muslim. My lady colleague was getting her heavy bag from staircase, staff saw it but didn't bother to assist her.

room, facility,staff behaviour,food, cleanliness, location everything is literally good. Happy to stay!

It was a wonderful stay at the Grand Cascade hotel. The staff are well receptive, helpful and caring. The security measures are wonderful, The rooms are clean, well furnished and awesome.

5

Good stay nearby metro,railway station neat room,early check in option if available,nearby restaurant Had a pleasant stay Nearby railway station and metro Nearby hotel facilities Good and comfortable room Located in central part of chennai

excellent stay. very near to metro and central stations. accessable all over Chennai. useful government and business travel excellent stay. very near to metro and central stations. accessable all over Chennai. useful government and business travel.

The staff are not friendly and behave rudely with all customers. If we order anything from outside, we have to go down and collect it ourselves. They do not have restaurant service after 10:30 pm, and if we try to order food from outside after this time, our requests are denied

Stay was Excellent. Staff service was commendable. We had dinner and breakfast from the restuarant and both were very tasty.Most attractive point is the proximity to MGR Central railway station, Metro station, suburban station etc and easy to access many of the locations through metro

hotel reception forcing for calculation online hotel booking , no any copration for online booking .

quality and cleaning ness are good, reception behaviors are good and bed , shitting and a/c are very good condition

Room was well maintained but I was not happy with the behaviour of the staff working there. Amenities were as mentioned. Breakfast was also decent

when a customer visits hotel , immediately the room boy must take luggage from the customer , that commonsense minimum must to be with hotel reception and for the boy, but instead of that they are seeing picture while we entered, I didn't like their sense, I didn't like that hotel

The food was good, staff was excellent, location was convenient

Bed sheets and pillow covers were not cleaned, even the bath towel looked creamish not white like its not been cleaned properly

it was a good stay and pleasant comfortable room stop is good the breakfast provided is also good. it was a good stay and a pleasant comfortable room stop is good the breakfast provided is also good.

room was ok,but had to wait for so long for the breakfast...

staff need to be more polite and helpful they were okay okay not that good service was very slow otherwise it is good

it is a great location. The staff were respectful and nice. The rooms could have been cleaner and there were a lot of small cockroaches in the room.

Good alacarte food, reasonable rates, Breakfast spread can be improved. staff is good . overall a good stay. they need to share a fresh location link as the current link is not accurate. 5 mins walk from chennai central station.

Nice Experience, Neat & Clean Room, Very Good Breakfast and good services. Staff were cordial and provided all support. Good Stay for short stays near MAS Rly Stn