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Review Of Hotel O The Mangrove Wood Residency0123401234

Medavakkam, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.3
    Average

    68 Ratings, 36 Reviews

    excellent
    10%
    very good
    9%
    average
    19%
    poor
    24%
    bad
    38%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 5
    • 2
    • 2
    • 2
    • 2
    • 3
    • 1

    Rating Categories

    • Location2.9
    • Cleanliness2.1
    • Room3.0
    • Food1.2
    • Value For Money1.7
    • Facilities2.2
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has received considerable feedback on its cleanliness, with many guests mentioning unclean rooms and bathrooms. Staff behavior and service are frequently criticized, with reports of extra charges and poor communication. Although the location is somewhat convenient, overall maintenance, hygienic conditions, and lack of basic amenities seem to be significant concerns for visitors.

    Sort by:

    Positive first
    2.0

    Below average

    rishabh k.loyalty-iconfamily

    Room was not much clean, bedsheet and blanket were having hairs from past stay probably. The bathroom had ants and drain blockage. Staff behavior wasn't good as well, asked me to pay an extra 983 rupees for a 2 day stay. On asking for the receipt they didn't even provide the receipt.

    Travel Month: Aug 2024

    Room: Classic

    2.0

    Poor Stay

    gnanaguru g.group

    Worst experience. They are collecting more money though we paid the full amount. No proper maintenance. Not really worth for your money.

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Terrible Stay

    gulshan k.loyalty-iconfamily

    I booked this hotel for 2 days the hotel didn't let us check in , before I pay 440 more.

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Worst e

    dinesh n.loyalty-iconfamily

    Worst experience, not recommended for couples, bathroom you can not use. Night i checked inn and morning vacated. Even i booked for 2 days

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Worst experience

    dinesh n.loyalty-iconfamily

    We couldn't stay, we vacated next day itself even i booked for 2 days. It's not recommended for famiy

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    vsa m.family

    Location is near to city. But property wants to more money. Both room worst condition. Any coffee and tea not available

    Travel Month: Dec 2023

    Room: Classic

    2.0

    Bad room

    fasil k.family

    Very bad rooms, toilet not clean, bad smell, totally very bad, lot of mosquitoes, not available toilet backet and cup

    Travel Month: Nov 2023

    Room: Classic

    3.0

    Average Stay

    harihara s.

    1. Space of the room is enough 2. But room is not clean 3. Bed and cots are not enough space for two members 4. Room service is not ok.

    Travel Month: Nov 2023

    Room: Classic

    3.0

    Average Stay

    nowsath a.

    At the hotel, they requested for additional money and we have to paid. Very bad experience at the night time.

    Travel Month: Oct 2023

    Room: Classic

    1.0

    worst behavior

    pitchai m.business

    showed 450+ taxes the room rate i paid before check in but the receptionist asked me to pay 1000 extra otherwise he won't allow check in i told him i hv paid already he said can't accept the that amount. i been booked room multiple times different properties first faced in chennai this issue if you can't give low rate with discounts than don't give nd wast customer time we don't want fight with others he simply said amount very less you need to pay 1000 extra which is not my concern you offer me this rate

    Travel Month: Aug 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Not clean at all

    manimaran c.business

    Worst experience. They are asking extra charge. We have paid per person 1000. Don't believe in my trip price

    Travel Month: Jul 2023

    Room: Classic

    1.0

    Very worst and not higiene

    vignesh.family

    It's not even very clean and this hotel not providing any bath towels and also the bedspread was not clean and seems like it was not washed for 1year. Also full of smoke smells in the rooms not well maintained and not higiene. Not at all recommended for both family and bachelor. Waste of money.

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Terrible Stay

    prosenjit.

    Very bad experience

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Terrible Stay

    samuvel a.

    Hotel was asking me extra paisa

    Travel Month: Jun 2023

    Room: Classic

    1.0

    383 cash extra pay

    krishnasamy.business

    383 cash extra pay 1000 rs liya make my trip show price_617.

    Travel Month: Jun 2023

    Room: Classic

    2.0

    Worst room stay

    murugan k.solo

    Un cleaned bathroom and poor maintenance and management not caring about customer issues. Have to pay more apart from make my trip booking

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Worst experience

    muthukrishnan k.business

    They didn't allow me to check in and asked for extra payment, we had a horrible experience with the hotel people, they didn't accept to make my trip voucher

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Extra charge

    harikumar l.family

    Hotel is charging extra amount than the booking amount. Even after make my trip team trying to convince them. We cannot get the invoice from the hotel. They simply steal the money from the customer. Hotel is not well maintained. I strongly recommend not to stay in this hotel.

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Terrible Stay

    pramod.

    Non cleaned rooms and they're taken additional amount at hotel staff is not good

    Travel Month: Nov 2022

    Room: Classic

    2.0

    They charged extra all most double the amount

    veeramanikandan t.solo

    When we reach property they telling this rate not available with us we informed makemytrip many times they have not changed rate. If you want stay you have pay extra amount. This information they are telling after we reached property, after that if you cancel you will get already booked amount. With out choice we have stay after paying extra charges.

    Travel Month: Oct 2022 (7-Night Stay)

    Room: Classic

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