Guests have reported a mix of experiences at this property. While some enjoyed the hospitality, ambiance, and good amenities, others faced serious issues like denied stays, unresponsive management, and additional charges. Complaints about cleanliness, like cigarette odors and lack of proper facilities, have also surfaced. On the flip side, the property is said to be well-located for businesses and families, with decent rooms and accessible public transport. However, many feel it’s a poor value overall.